Serenna - 2026 Pricing, Features, Reviews & Alternatives

Serenna is a practice management software designed specifically for physiotherapy clinics and professionals in Spain. The platform consolidates appointment scheduling, clinical record management, billing operations and automated patient communication into a unified system. It addresses the administrative workflows of both independent practitioners and multi professional clinic environments with compliance for local regulatory requirements including GDPR data protection standards and VeriFactu billing regulations.

The software replaces disconnected tools such as spreadsheets, paper records and personal messaging applications with nine integrated modules. The intelligent scheduling module offers daily, weekly, monthly, treatment room and therapist calendar views with drag and drop functionality and automatic conflict detection. A customizable public booking page enables patients to schedule appointments twenty four hours per day and assigns appointments automatically based on practitioner workload. The clinical records module features an interactive anatomical mannequin for visual condition documentation, session notes, treatment evolution tracking and integrated GDPR compliant digital consent forms.

The billing module generates Portable Document Format invoices, supports daily revenue tracking with cash register reconciliation and exports data for external accounting services. A performance dashboard delivers insights into service profitability and practitioner productivity metrics. The platform integrates with WhatsApp Business API and an artificial intelligence chatbot that sends automated reminders and responds to patient inquiries, booking requests, appointment modifications and cancellations. A toggle function allows practitioners to switch between automated and manual response modes for individual conversations.

Serenna operates as a progressive web application installable on iOS and Android devices with offline functionality. It integrates with Google Calendar for schedule synchronization, Stripe for payment processing and Meta platforms for marketing purposes. All patient data is encrypted using the AES two hundred fifty six standard and stored on Google Cloud servers within the European Union. A guided onboarding process can be completed in ten minutes, covering service definitions, operating hours, treatment room setup and practitioner profiles. The platform offers a permanently free plan supporting one professional with twenty weekly bookings and fifty patient records, professional plans at nineteen euros or twenty nine euros per month and clinic plans starting at forty nine euros per month for two professionals with nine euros per additional professional.