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Smartlook vs Contentsquare Comparison (2026)

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Smartlook logo

Smartlook

Contentsquare logo

Contentsquare

Overview

Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels

Contentsquare is the #1 cloud-based digital experience analytics platform designed to help businesses visualize and evaluate the customer journey and behavior on their website, mobile experience or app. Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts & more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

136

5

4

3

2

1

100

30

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.8

124

5

4

3

2

1

102

22

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

“the dasboard metrics are not entirely customizable”
TC

Tarnika C.

Product Operations Manager

“In particular, I really appreciate the real-time chat that allows to improve the conversion rate for those users who are not sure to get registered on your website.”
Verified reviewer profile picture

Maria L.

COO

“It includes a mobile app, is accessible for free, and offers premium customers access to additional tools and functions, which is really helpful to me.”
AT

Atour T.

Analyst

Pros

“Analyzing A/B tests has become much more valuable with Contentsquare, because I am able to segment on a very detailed basis now - it's amazing!”
CA

Carmen A.

E-commerce Manager

“ContentSquare allows you to easily understand user behavior and almost functions like an A/B test.”
SL

Stephanie L.

Web Manager

“I had no trouble with the software, and it was very helpful in my day-to-day business needs.”
JS

Jamie S.

Owner

Cons

“The tool does not work will when you have additional JS files in the page.”
KP

Khushbu P.

SEO Executive

“The least things about smartlook is that it doesn't show accurate data of cities.”
TI

Tariq I.

Full Stack Developer

“I do not like that all data is blocked after 1500 monthly visits on the free version — for all websites contained in one account.”
Verified reviewer profile picture

Sean M.

Owner — Digital Marketing

Cons

“no data before 3 months, so you can't analyse and compare 1 year ago for example and you have to take some screenshots if you have an update of your website.”
AC

Agnès C.

E-merchandising manaer

“Having used similar features on other platforms I know this sort of analysis does take time; but I find this section of ContentSquare a bit slower and more cumbersome than competitors (to both load and jump ahead in the recordings; and to identify valuable snippets). ”
VV

Victoria V.

Analyst

“While I haven't found anything majorly annoying with the site thus far, we're wondering why you need to log in twice whenever you visit.”
PA

Prajjwal A.

Software Engineer-II

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features72
  • A/B Testing
  • API
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Audit Trail
  • Behavior Tracking
  • Behavioral Analytics
  • Cohort Analysis
  • Collaboration Tools
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Coding
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Dynamic Content
  • Element Analytics
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Mobile
  • For Sales Teams/Organizations
  • For Websites
  • Funnel Analysis
  • Goal Setting/Tracking
  • Heatmaps
  • In-App Events Tracking
  • Incident Management
  • Interactive Reports
  • Issue Management
  • Issue Tracking
  • Keyword Tracking
  • Knowledge Management
  • Media Analytics
  • Mobile Access
  • Monitoring
  • Multi-Channel Attribution
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple Site Management
  • Multiple User Accounts
  • Pageview Tracking
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Product Data Management
  • Prototype Creation
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Tracking
  • Revenue Tracking
  • Sales Trend Analysis
  • Screen Activity Recording
  • Search/Filter
  • Self Service Data Preparation
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Site Search Tracking
  • Statistical Analysis
  • Survey/Poll Management
  • Tagging
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Time on Site Tracking
  • Transaction Monitoring
  • Usability Testing
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Total features69
  • A/B Testing
  • API
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Audit Trail
  • Behavior Tracking
  • Behavioral Analytics
  • Cohort Analysis
  • Collaboration Tools
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Coding
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Dynamic Content
  • Element Analytics
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Mobile
  • For Sales Teams/Organizations
  • For Websites
  • Funnel Analysis
  • Goal Setting/Tracking
  • Heatmaps
  • In-App Events Tracking
  • Incident Management
  • Interactive Reports
  • Issue Management
  • Issue Tracking
  • Keyword Tracking
  • Knowledge Management
  • Media Analytics
  • Mobile Access
  • Monitoring
  • Multi-Channel Attribution
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple Site Management
  • Multiple User Accounts
  • Pageview Tracking
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Product Data Management
  • Prototype Creation
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Tracking
  • Revenue Tracking
  • Sales Trend Analysis
  • Screen Activity Recording
  • Search/Filter
  • Self Service Data Preparation
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Site Search Tracking
  • Statistical Analysis
  • Survey/Poll Management
  • Tagging
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Time on Site Tracking
  • Transaction Monitoring
  • Usability Testing
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics

Integrations

  • Total integrations19
  • 6sense Revenue Marketing
  • AB Tasty
  • Adobe Analytics
  • Adobe Commerce
  • Adobe Experience Manager
  • AppDynamics
  • Authoritas
  • Bazaarvoice
  • BigCommerce
  • Blue Triangle
  • Botify
  • BrandLock
  • Brightcove
  • Claude
  • Claude Code
  • Comscore
  • Confirmit
  • Datadog
  • Delighted
  • Demandbase One
  • Domo
  • Drupal
  • Dust
  • Dynamic Yield
  • Dynatrace
  • Google Analytics 360
  • Google Marketing Platform
  • Heap
  • InMoment
  • Instapage
  • JW Player
  • Jimdo
  • Joomla
  • Kaizen
  • Kameleoon
  • MPACT CMMS
  • Medallia Experience Cloud
  • Mixpanel
  • MyFeelBack
  • Namogoo Digital Journey Continuity
  • New Relic
  • Olapic
  • OpenCart
  • Piwik PRO
  • PowerReviews
  • PrestaShop
  • Pulse Insights
  • Qualaroo
  • Salesforce Sales Cloud
  • Shopify
  • Shopify Plus
  • SiteSpect
  • Smartzer
  • Squarespace
  • Stackla
  • Tableau
  • Tealium Customer Data Hub
  • Twilio Segment
  • Unbounce
  • UserTesting
  • VWO Insights
  • Vimeo
  • Vivocha
  • Weebly
  • WordPress
  • Wunderkind
  • XM for Customer Experience
  • Yieldify
  • Zendesk Suite
  • zenloop
  • Total integrations53
  • 6sense Revenue Marketing
  • AB Tasty
  • Adobe Analytics
  • Adobe Commerce
  • Adobe Experience Manager
  • AppDynamics
  • Authoritas
  • Bazaarvoice
  • BigCommerce
  • Blue Triangle
  • Botify
  • BrandLock
  • Brightcove
  • Claude
  • Claude Code
  • Comscore
  • Confirmit
  • Datadog
  • Delighted
  • Demandbase One
  • Domo
  • Drupal
  • Dust
  • Dynamic Yield
  • Dynatrace
  • Google Analytics 360
  • Google Marketing Platform
  • Heap
  • InMoment
  • Instapage
  • JW Player
  • Jimdo
  • Joomla
  • Kaizen
  • Kameleoon
  • MPACT CMMS
  • Medallia Experience Cloud
  • Mixpanel
  • MyFeelBack
  • Namogoo Digital Journey Continuity
  • New Relic
  • Olapic
  • OpenCart
  • Piwik PRO
  • PowerReviews
  • PrestaShop
  • Pulse Insights
  • Qualaroo
  • Salesforce Sales Cloud
  • Shopify
  • Shopify Plus
  • SiteSpect
  • Smartzer
  • Squarespace
  • Stackla
  • Tableau
  • Tealium Customer Data Hub
  • Twilio Segment
  • Unbounce
  • UserTesting
  • VWO Insights
  • Vimeo
  • Vivocha
  • Weebly
  • WordPress
  • Wunderkind
  • XM for Customer Experience
  • Yieldify
  • Zendesk Suite
  • zenloop