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Hotjar vs Contentsquare Comparison (2026)

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Hotjar logo

Hotjar

Contentsquare logo

Contentsquare

Overview

See how people are really using your site, and uncover insights to make the right changes. With Hotjar's all-in-one digital experience insights platform, you'll get to know your users at every step of their journey, through interviews, behavioral insights, and frequent feedback.

Contentsquare is the #1 cloud-based digital experience analytics platform designed to help businesses visualize and evaluate the customer journey and behavior on their website, mobile experience or app. Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts & more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

546

5

4

3

2

1

368

160

15

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.8

124

5

4

3

2

1

102

22

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

“Hotjar provides solid insights into user interactions on your website and converts that into data you can use to increase conversion rate optimization.”
Verified reviewer profile picture

David V.

Lead Developer

“We have gained much better insights about customer behaviour, identifying web friction points, and enhancing lead generation and retention strategies.”
Verified reviewer profile picture

Peter C.

Regional Director of Business Development

“Great for getting a pulse on the busy parts (and the dead parts) of your pages. and browsing paths of your vistiors).”
Verified reviewer profile picture

Samuel P.

PPC Analyst

Pros

“Analyzing A/B tests has become much more valuable with Contentsquare, because I am able to segment on a very detailed basis now - it's amazing!”
CA

Carmen A.

E-commerce Manager

“ContentSquare allows you to easily understand user behavior and almost functions like an A/B test.”
SL

Stephanie L.

Web Manager

“I had no trouble with the software, and it was very helpful in my day-to-day business needs.”
JS

Jamie S.

Owner

Cons

“We were disappointed when their pricing model changed to require more investment to cover the same number of domains.”
Verified reviewer profile picture

Sarah F.

Marketing Technologist

“Screen recording is not perfect, many of our dom interactions were not recorded leading to us identify them as bugs.”
BG

Bharat G.

VP, Enginnering

“The cost is way too high to scale up for an enterprise company.”
Verified reviewer profile picture

Sarah F.

Marketing Technologist

Cons

“no data before 3 months, so you can't analyse and compare 1 year ago for example and you have to take some screenshots if you have an update of your website.”
AC

Agnès C.

E-merchandising manaer

“Having used similar features on other platforms I know this sort of analysis does take time; but I find this section of ContentSquare a bit slower and more cumbersome than competitors (to both load and jump ahead in the recordings; and to identify valuable snippets). ”
VV

Victoria V.

Analyst

“While I haven't found anything majorly annoying with the site thus far, we're wondering why you need to log in twice whenever you visit.”
PA

Prajjwal A.

Software Engineer-II

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features108
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Audience Targeting
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • CSAT Survey Structure
  • Campaign Tracking
  • Charting
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Reminders
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Geotargeting
  • Goal Setting/Tracking
  • Heatmaps
  • Interactive Reports
  • Issue Tracking
  • KPI Monitoring
  • Mobile Access
  • Mobile Survey
  • Moderated Usability Testing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Site Management
  • NPS Survey Structure
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Problem Area Alerts
  • Product Data Management
  • Prototype Creation
  • Qualitative Comparative Analysis
  • Quantitative Metrics
  • Question Branching
  • Question Library
  • ROI Tracking
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Tracking
  • Sales Trend Analysis
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Self Service Data Preparation
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Software Testing Management
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • URL Customization
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Video Support
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets
  • Total features69
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Audience Targeting
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • CSAT Survey Structure
  • Campaign Tracking
  • Charting
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Reminders
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Geotargeting
  • Goal Setting/Tracking
  • Heatmaps
  • Interactive Reports
  • Issue Tracking
  • KPI Monitoring
  • Mobile Access
  • Mobile Survey
  • Moderated Usability Testing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Site Management
  • NPS Survey Structure
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Problem Area Alerts
  • Product Data Management
  • Prototype Creation
  • Qualitative Comparative Analysis
  • Quantitative Metrics
  • Question Branching
  • Question Library
  • ROI Tracking
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Tracking
  • Sales Trend Analysis
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Self Service Data Preparation
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Software Testing Management
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • URL Customization
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Video Support
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets

Integrations

  • Total integrations63
  • 6sense Revenue Marketing
  • AB Tasty
  • Adobe Analytics
  • Adobe Experience Manager
  • Aha!
  • Airtable
  • Amplitude
  • AppDynamics
  • Appcues
  • Asana
  • Basecamp
  • Bazaarvoice
  • BigCommerce
  • Blue Triangle
  • Botify
  • BrandLock
  • Brightcove
  • Claude
  • Claude Code
  • ClickFunnels
  • ClickUp
  • Comscore
  • Confirmit
  • Contentsquare
  • Datadog
  • Delighted
  • Demandbase One
  • Domo
  • Drip
  • Drupal
  • Dust
  • Dynamic Yield
  • Dynatrace
  • Firebase
  • Freshdesk
  • Freshpaint
  • Google Analytics 360
  • Google Marketing Platform
  • Heap
  • HelpDocs
  • HubSpot CRM
  • HubSpot Content Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • InMoment
  • Instapage
  • JW Player
  • Jira
  • Joomla
  • Kaizen
  • Kajabi
  • Kameleoon
  • Kartra
  • Kissmetrics
  • Kit
  • Leadpages
  • Linear
  • MPACT CMMS
  • Medallia Experience Cloud
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • Miro
  • Mixpanel
  • MyFeelBack
  • MySQL
  • Namogoo Digital Journey Continuity
  • New Relic
  • Olapic
  • Omniconvert
  • Pipedrive
  • Podio
  • PowerReviews
  • PrestaShop
  • Productboard
  • Pulse Insights
  • Qualaroo
  • QuickSilk
  • RudderStack
  • Salesforce Sales Cloud
  • Shopify
  • SiteSpect
  • Slack
  • Smartsheet
  • Smartzer
  • Squarespace
  • Stackla
  • Tableau
  • Tealium Customer Data Hub
  • Todoist
  • Tray.io
  • Trello
  • Trustpilot
  • Twilio Segment
  • Unbounce
  • UserTesting
  • VWO Insights
  • Vimeo
  • Vivocha
  • Webflow
  • Weebly
  • Wix
  • WooCommerce
  • WordPress
  • Wunderkind
  • XM for Customer Experience
  • Yieldify
  • Zapier
  • Zendesk Suite
  • zenloop
  • Total integrations53
  • 6sense Revenue Marketing
  • AB Tasty
  • Adobe Analytics
  • Adobe Experience Manager
  • Aha!
  • Airtable
  • Amplitude
  • AppDynamics
  • Appcues
  • Asana
  • Basecamp
  • Bazaarvoice
  • BigCommerce
  • Blue Triangle
  • Botify
  • BrandLock
  • Brightcove
  • Claude
  • Claude Code
  • ClickFunnels
  • ClickUp
  • Comscore
  • Confirmit
  • Contentsquare
  • Datadog
  • Delighted
  • Demandbase One
  • Domo
  • Drip
  • Drupal
  • Dust
  • Dynamic Yield
  • Dynatrace
  • Firebase
  • Freshdesk
  • Freshpaint
  • Google Analytics 360
  • Google Marketing Platform
  • Heap
  • HelpDocs
  • HubSpot CRM
  • HubSpot Content Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • InMoment
  • Instapage
  • JW Player
  • Jira
  • Joomla
  • Kaizen
  • Kajabi
  • Kameleoon
  • Kartra
  • Kissmetrics
  • Kit
  • Leadpages
  • Linear
  • MPACT CMMS
  • Medallia Experience Cloud
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • Miro
  • Mixpanel
  • MyFeelBack
  • MySQL
  • Namogoo Digital Journey Continuity
  • New Relic
  • Olapic
  • Omniconvert
  • Pipedrive
  • Podio
  • PowerReviews
  • PrestaShop
  • Productboard
  • Pulse Insights
  • Qualaroo
  • QuickSilk
  • RudderStack
  • Salesforce Sales Cloud
  • Shopify
  • SiteSpect
  • Slack
  • Smartsheet
  • Smartzer
  • Squarespace
  • Stackla
  • Tableau
  • Tealium Customer Data Hub
  • Todoist
  • Tray.io
  • Trello
  • Trustpilot
  • Twilio Segment
  • Unbounce
  • UserTesting
  • VWO Insights
  • Vimeo
  • Vivocha
  • Webflow
  • Weebly
  • Wix
  • WooCommerce
  • WordPress
  • Wunderkind
  • XM for Customer Experience
  • Yieldify
  • Zapier
  • Zendesk Suite
  • zenloop