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Contentsquare Pricing, Features, Reviews and Alternatives
Contentsquare product overview
What is Contentsquare?
Contentsquare empowers brands to build better digital experiences. Our cloud-based digital experience analytics platform tracks billions of digital interactions, and turns these digital behaviors into intelligent recommendations everyone can use to improve the customer experience, grow revenue and fuel innovation.
Key benefits of using Contentsquare
- Turn your site into a dashboard with our Chrome extension that lets your entire team instantly visualize interactions through Zone-based Heatmaps.
-- Gain Unique Behavioral Insights. Understand how to improve the performance for every step in the customer journey, from site entrance to exit.
- Troubleshoot Fast & Innovate More. Zero in on and quantify the site and app improvements that matter most to your business and to your customers’ happiness. Fix issues fast and go beyond the alarms to uncover ways to improve every aspect of your experience. Use attribution to quantify and prioritize potential improvements.
- Identify, prioritize, and resolve technical and web performance issues happening throughout the digital experience.- Automatically prioritize the most problematic errors in the customer journey to identify what matters most and where you are losing revenue.
- Make the most of your martech stack with our trusted network of over 100 technology & service providers.
Rely on Enterprise Scalability. Reliably deliver insights against any size web site or app and gracefully handle unpredictable workload spikes. As the world’s largest dedicated platform for experience analytics, we analyze billions of micro-behaviors daily
Be Free of Tagging. Automatically capture content elements and interactions - even when the site changes - without the need for additional tags, so you can later decide what to measure
Typical customers
Platforms supported
Support options
Training options
Contentsquare pricing information
Value for money
4.4
/5
94
Starting from
No pricing info
Pricing options
Value for money contenders
Contentsquare features
Functionality
4.7
/5
94
Total features
66
8 categories
Most valued features by users
Functionality contenders
Contentsquare users reviews
Overall Rating
4.8
/5
94
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.3/10
76
18
0
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Overall rating contenders
Timothy S.
Web Analyst
Automotive, 201-500 employees
Review source
Transcript
Tim S. : My name is Tim. I'm the customer experience analyst. My rating for Contentsquare is five stars....
Simone N.
Verified reviewer
Information Technology and Services, 10,001+ employees
Used weekly for less than 6 months
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ContentSquare helps me to dive further into the user behavior on a page. I mostly use it to pre-validate AB-test ideas, analyse AB-tests, discover bugs on our site and determine general improvements of the user flow.
ContentSquare has extensive features to analyse user behaviour on a page or on a set of pages. The different type of reports form a great set of tools to uncover more general and very specific insights. I mostly use the zoning analysis and session replay. The CS Live Chrome Extension is very handy and is a great solution for stakeholders and team members to find quick answers to their questions. ContentSquare has integration with our customer feedback tools, Google Analytics and AB-testing software. ContentSquare is relatively fast as well, especially compared to our previous tool ClickTale.
We sometimes run into bugs. Luckily the Support Team is often quick to reply.
Ashley P.
Luxury Goods & Jewelry, 5,001-10,000 employees
Used daily for 2+ years
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While I was not part of the integration team, I can firmly say Contentsquare is worth it (especially compared to competitors). The variety of data is exceptional from heat mapping to journey analysis and the page comparator. While it may have a learning curve, once you figure it all out the analyses you can pull are very powerful in driving website strategy and improvements.
My only con is the learning curve. But be patient and you'll be fine.
CJ K.
Retail, 5,001-10,000 employees
Used weekly for 6-12 months
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Great range of features that touch almost every aspect of visitor behavior, from the journey map to individual page interactions. Gives a whole new dimension on the "why" behind the winners and losers of A/B tests. Really caring and responsive customer support team as well!
Issues with performance, especially when taking in data from a large variety of external campaigns, do create somewhat significant barriers to using the platform to its fullest extent.
Joseph K.
Information Technology and Services, 10,001+ employees
Used daily for 6-12 months
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It is really a great tool !! Would be happy to see if it handle Mobile application session replays and more real time monitoring !!!
* Zoning Analysis (Feel like some unique feature compared to other tools) * Session Replay (Helps in identifying customer experience directly by playing sessions) * Error Analysis (helps identifying customer issues)
* Workspace creation can be improved a lot with lot of URL splitting options * Sometimes the segment is not carried away properly and drilldown from impact or any other page , we need to select mapping /segment manually again.
Ed M.
Executive Office, 5,001-10,000 employees
Used daily for less than 6 months
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I really love Contentsquare's snapshot and find and fix features. They are easy to use and are really great for making real-time updates to our website.
The software can be a bit overwhelming with so many features but if you give it a bit of time and learn as much as you can through Contentsquare University and other training tools, you'll realize that all of the features are beneficial and makes the software more robust.
Contentsquare FAQs and common questions
Q. What type of pricing plans does Contentsquare offer?
Contentsquare has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of Contentsquare?
Contentsquare has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Contentsquare support?
Contentsquare supports the following languages:
English, French, German, Portuguese, Spanish
Q. Does Contentsquare offer an API?
Yes, Contentsquare has an API available for use.
Q. What other apps does Contentsquare integrate with?
Contentsquare integrates with the following applications:
InMoment, Confirmit, Verint Digital Feedback, Kibo Personalization, Powered by Monetate, Interaction Studio, Google Analytics 360, JW Player, Botify, MPulse, Datadog, Medallia Experience Cloud, GetFeedback, BrandLock, Qualaroo, Delighted, Dynatrace, Tealium Customer Data Hub, Qualtrics CustomerXM, ComScore, Segment, SiteSpect, Wunderkind, Dynamic Yield, Stackla, MaritzCX, Drift, PowerReviews, Yieldify, Bazaarvoice, Adobe Analytics, Olapic, VWO Insights, Kameleoon, Vivocha, Usabilla, Salesforce Sales Cloud, Domo, Optimizely, zenloop, Demandbase One, AppDynamics, Kaizen, 6sense, Namogoo Digital Journey Continuity, Tableau, MyFeelBack, Heap, Vimeo Pro, Adobe Experience Manager, Blue Triangle, UserTesting, AB Tasty, Brightcove, New Relic, Google Marketing Platform, BigCommerce
Q. What level of support does Contentsquare offer?
Contentsquare offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support
Common Contentsquare comparisons
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