App comparison
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Sociocs
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication tool for businesses
Last updated: August 2025
Sociocs Alternatives & Competitors (2026)
LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
0.2
Value for money
Starting price
0.1
Functionality
Real-Time Monitoring
5/5
Routing
5/5
Email Templates
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Value for money
Starting price
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.1
Value for money
Starting price
0.2
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
0.2
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.2
Value for money
Starting price
0.4
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.4
Value for money
Starting price
0.2
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Perfect Doc Studio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Communication Made Simple with AI
0.5
Value for money
No pricing info
Starting price
0.5
Functionality
Third-Party Integrations
5/5
Template Management
5/5
Multi-Language
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
ReviewInc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
0.2
Value for money
No pricing info
Starting price
0.3
Functionality
Reporting/Analytics
5/5
NPS Survey Structure
5/5
Template Management
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
RAYNET CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The most easy-to-use CRM solution.
0.4
Value for money
Starting price
0.2
Functionality
Search/Filter
5/5
Contact Database
5/5
Territory Management
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ignite customer engagement
0.1
Value for money
Starting price
Functionality
Automated Responses
5/5
Polls/Voting
5/5
Data Import/Export
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.2
Value for money
Starting price
0.3
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your all-in-one messaging tool.
0.4
Value for money
No pricing info
Starting price
0.3
Functionality
Reporting & Statistics
5/5
Customizable Branding
5/5
Workflow Configuration
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer communication platform
Value for money
No pricing info
Starting price
Functionality
Third-Party Integrations
5/5
Interaction Tracking
4/5
Customer History
4/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CCM software for enhanced customer experience
0.2
Value for money
Starting price
0.2
Functionality
Template Management
5/5
Social Media Integration
5/5
SMS Messaging
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
0.2
Value for money
Starting price
0.3
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversions through conversations
0.2
Value for money
Starting price
Functionality
Social Media Integration
5/5
Inbox Management
5/5
Collaboration Tools
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.5
Value for money
Starting price
0.5
Functionality
Configurable Workflow
N/A
Workflow Management
N/A
Mobile Access
N/A
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Communication Platform
0.5
Value for money
No pricing info
Starting price
Functionality
Templates
5/5
SMS Messaging
5/5
Reporting/Analytics
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Translation platform for multilingual customer service
1.8
Value for money
No pricing info
Starting price
0.7
Functionality
Machine Learning
5/5
Localization Automation
N/A
Machine Translation
N/A
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Use data to turn feedback into features with confidence.
Value for money
Starting price
0.1
Functionality
Real-Time Notifications
5/5
Natural Language Processing
5/5
Customizable Templates
5/5
Top Features
Third-Party Integrations
5/5
Interaction Tracking
4.8/5
Social Media Integration
4.7/5
