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SurveyMonkey vs Startquestion Comparison

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Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

Category Leaders

Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

9.4K

5

4

3

2

1

6.1K

2.7K

447

71

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.9

164

5

4

3

2

1

152

12

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.

Pros

A good, simple and useful tool. Great customer support and very high supplier flexibility.
As an active user, we are very satisfied with the functionality of the tool and its ease of use.
Best thing with Startquestion is, it has a survey builder that really helpful in building the basic structure of the survey form with the build-in template that they providing.

Cons

The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
There should be more protection factors when approving registrations and preventing fraud.

Cons

Minor technical problems - reported to customer service on an ongoing basis.
No customer service on expensive basic pakage. Cannot create exports which includes incompleted surveys.
There is nothing I can point out as the weakest point right now.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features54
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Monitoring
  • Conditional Logic
  • Continuous Feedback
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Interactive Content
  • Issue Tracking
  • Keyword Tracking
  • Live Results Sharing
  • Mobile Survey
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Online Polling
  • Performance Metrics
  • Problem Area Alerts
  • Progress Tracking
  • Prototype Creation
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Sentiment Analysis
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Usability Testing
  • Visual Analytics
  • Website Integration
  • Widgets
  • Workflow Management
  • Total features89
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Monitoring
  • Conditional Logic
  • Continuous Feedback
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Interactive Content
  • Issue Tracking
  • Keyword Tracking
  • Live Results Sharing
  • Mobile Survey
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Online Polling
  • Performance Metrics
  • Problem Area Alerts
  • Progress Tracking
  • Prototype Creation
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Sentiment Analysis
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Usability Testing
  • Visual Analytics
  • Website Integration
  • Widgets
  • Workflow Management

Integrations

  • Total integrations199
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations16
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk