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Surveytagger Logo

Surveytagger

Feedback Text Categorizer

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(2)

Surveytagger Pricing, Features, Reviews and Alternatives

Surveytagger FAQs

Q. What type of pricing plans does Surveytagger offer?

Surveytagger has the following pricing plans:
Starting from: €250.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Surveytagger?

Surveytagger has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Surveytagger support?

Surveytagger supports the following languages:
Italian, Dutch, Swedish, German, French, Norwegian (Bokmal), English, Spanish, Danish, Finnish

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Q. Does Surveytagger offer an API?

No, Surveytagger does not have an API available.

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Q. What level of support does Surveytagger offer?

Surveytagger offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk

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Surveytagger product overview

Price starts from

250

Per month

What is Surveytagger?

Voice of customer VOC and Enterprise Feedback Management EFM programs are growing customer feedback volumes very rapidly in many companies. Monitoring and engaging in social media discussions and short Net Promoter Score NPS surveys are just a couple of examples how companies are getting customer feedback almost in real-time from their customers.

Key benefits of using Surveytagger

Surveytagger shows what is being said and what is the sentiment in an easy to use dashboard with simple point-and-click drilling and more advanced filtering tools. With Surveytagger analysing customer feedback is easier, faster and more fun than any other tool.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk

Training options

Documentation
In Person
Live Online
Webinars

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Starting from

250

Per month

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Surveytagger pricing information

Value for money

5.0

/5

1

Starting from

250

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Surveytagger features

Functionality

4.0

/5

1

Total features

10

4 categories

Most valued features by users

Email Marketing
Commenting/Notes
Data Analysis Tools
Language Detection
Predictive Modeling
Sentiment Analysis
Tagging
Taxonomy Classification

Functionality contenders

Surveytagger users reviews

Overall Rating

4.0

/5

1

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

Overall rating contenders

Lv
AvatarImg

Loek v.

Telecommunications, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Quickly see key areas your customers complain about

Reviewed 7 years ago

Having used Etuma for a few years I have come to appreciate how easy it is to use the service to find the key themes in our customers' feedback, pointing you quickly to the key issues. It is also easy to connect new data sources, and it can handle feedback from different languages. Like with any language / text analysis solution, it takes a bit of time initially to get the results finetuned.

Pros

Easy to get started. Multi-lingual. Quick to get to the most important feedback areas. Rather affordable, not expensive to take into use.

Cons

It can take a few months to finetune the analysis results, but that's the same for any text analytics / language processing solution.

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