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Zonka Feedback Pricing, Features, Reviews and Alternatives
Zonka Feedback FAQs
Q. Who are the typical users of Zonka Feedback?
Q. What languages does Zonka Feedback support?
Q. Does Zonka Feedback support mobile devices?
Q. What other apps does Zonka Feedback integrate with?
Zonka Feedback product overview
Key benefits of using Zonka Feedback
Typical customers
Platforms supported
Support options
Training options
Not sure about Zonka Feedback? Compare it with a popular alternative
Zonka Feedback
Starting from
29
Per month
Flat Rate
Starting from
110
Per month
Flat Rate
Zonka Feedback pricing information
Value for money
4.9
/5
64
Starting from
29
Per month
Flat Rate
Pricing options
Value for money contenders
Zonka Feedback features
Functionality
4.8
/5
64
Total features
79
9 categories
Most valued features by users
Functionality contenders
Zonka Feedback users reviews
Overall Rating
4.8
/5
64
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.27/10
54
9
1
0
0
Shefali V.
Megha V.
Todd T.
Overall rating contenders
Vrinda A.
Financial Services, 5,001-10,000 employees
Used daily for 1-2 years
Review source
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We majorly use this for email surveys and sending surveys with additional info works pretty well for us. Gives us superb reports instantly and has helped in making some kickass decisions. I definitely recommend the tool. For three major reasons - 1. The helpful tool 2. The ease of the software 3. The feedback reporting
I have been using Zonka for quite some time now and it's actually quite a good customer tool to us. What I really like is that I can quickly set up feedback forms without any help. Initially I thought it might be a task and used to take help from the team (and they were very helpful about it). But for a few weeks now, I have been setting it up myself and it's great.
Nothing to dislike as of now. Have used the software for Customer Feedback majorly using email surveys. We have used integration to automate this and use it manually as well. It's pretty easy once you set it up.
Jason W.
E-Learning, self-employed
Used other for less than 6 months
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The focus of using Zonka Feedback is to collect survey responses to improve products for customers. Also, onboarding and offboarding clients are good reasons to use Zonka Feedback. Because there are a great many features expect to take a little time to read and test. This is not a negative point. This is important to maximize all the features and create a good automatic system.
There are many features available. The Survey Builder is very easy to use with numerous features and customization options. The builder allows you to click to create (customize). I have no interest in using code to customize. Thus, I like the fast and flexible design in Zonka Feedback. The templates are tremendously helpful as a starting point to create surveys. They have lists of questions and sequences...
I come from using Google Forms to create surveys. I have to figure out all the new tools/features in Zonka Feedback. I don't consider this a downside to the app. Expect to be patient to read through the numerous features on each page. It will take a little bit of time to figure out all the features in Zonka Feedback.
Evija P.
Financial Services, 51-200 employees
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I really liked the ready to use templates and all kinds of designs. If you can find one that matches your needs, it is great! Customer support is instant and very helpful.
It is super user unfriendly, not intuitive, you can not undo if you have deleted something which is CRAZY! Make a mistake by pressing a wrong button and you can delete your work! Customization was really painful process. If there was no CS, it would be impossible to even launch our project.
Verified reviewer
Retail, 10,001+ employees
Used weekly for less than 6 months
Review source
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Zonka Feedback is a great tool! Especially as the LTD, Zonka is an effective tool that can be used to collect data with no limits of question, so if you need it, you won't regret if you buy Zonka!
(big things) - Intuitive and easy-to-use design. - A lot of templates that are very well prepared. - SMS sending ability - I didn't check it but is it WOW option in LTD. - A lot of integrations! - Promising roadmap! - Very nice and fast communication with the support on the chat.
(small things ;)) - Lack of option of changing the font on the welcome screen (I can change a lot of different things, but I would love to have the possibility to change the size, bolding, etc. of my text). - If I integrate my results of a survey to Google Sheet I don't see the number of questions (it is really, really helpful for science research to know it), I only see the text of the question.
I P Singh G.
Hospitality, 501-1,000 employees
Used daily for 1-2 years
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Have seen many functionalities been added since I started using it. I am a satisfied user.
Very versatile application and can be use in many different ways. We use it for employee satisfaction for various service delivery, gathering day to day data, managing Annual maintenance records and so on...
The export of data need little more flexibility to play around and derive 360 degree information.
Common Zonka Feedback comparisons
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