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Zonka Feedback Pricing, Features, Reviews and Alternatives
Zonka Feedback product overview
Key benefits of using Zonka Feedback
Typical customers
Platforms supported
Support options
Training options
Zonka Feedback pricing information
Value for money
4.9
/5
61
Starting from
99
Per month
Flat Rate
Value for money contenders
Zonka Feedback features
Functionality
4.8
/5
61
Total features
80
7 categories
Functionality contenders
Zonka Feedback users reviews
Overall Rating
4.8
/5
61
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.27/10
5
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2
1
51
9
1
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Shefali V.
TK
Tanya K.
EA
Eric A.
JW
Jason W.
Megha V.
Todd T.
Overall rating contenders
Antonio C.
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Por ahora no la hemos probado mucho, sólo tenemos una encuesta funcionando, un NPS que está funcionando muy bien.
Muy fácil de usar e implementar, me gusta sobre todo la conexión con HubSpot.
El diseño quizá es un poco feo, pero bueno pienso que es algo fácil de mejorar y no es algo que impacte al uso de la herramienta
Showing original review in Spanish. See translation
Jason W.
E-Learning, self-employed
Used other for less than 6 months
Review source
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The focus of using Zonka Feedback is to collect survey responses to improve products for customers. Also, onboarding and offboarding clients are good reasons to use Zonka Feedback. Because there are a great many features expect to take a little time to read and test. This is not a negative point. This is important to maximize all the features and create a good automatic system.
There are many features available. The Survey Builder is very easy to use with numerous features and customization options. The builder allows you to click to create (customize). I have no interest in using code to customize. Thus, I like the fast and flexible design in Zonka Feedback. The templates are tremendously helpful as a starting point to create surveys. They have lists of questions and sequences...
I come from using Google Forms to create surveys. I have to figure out all the new tools/features in Zonka Feedback. I don't consider this a downside to the app. Expect to be patient to read through the numerous features on each page. It will take a little bit of time to figure out all the features in Zonka Feedback.
Evija P.
Financial Services, 51-200 employees
Review source
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I really liked the ready to use templates and all kinds of designs. If you can find one that matches your needs, it is great! Customer support is instant and very helpful.
It is super user unfriendly, not intuitive, you can not undo if you have deleted something which is CRAZY! Make a mistake by pressing a wrong button and you can delete your work! Customization was really painful process. If there was no CS, it would be impossible to even launch our project.
Anonymous Reviewer
Verified reviewer
Retail, 10,001+ employees
Used weekly for less than 6 months
Review source
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Zonka Feedback is a great tool! Especially as the LTD, Zonka is an effective tool that can be used to collect data with no limits of question, so if you need it, you won't regret if you buy Zonka!
(big things) - Intuitive and easy-to-use design. - A lot of templates that are very well prepared. - SMS sending ability - I didn't check it but is it WOW option in LTD. - A lot of integrations! - Promising roadmap! - Very nice and fast communication with the support on the chat.
(small things ;)) - Lack of option of changing the font on the welcome screen (I can change a lot of different things, but I would love to have the possibility to change the size, bolding, etc. of my text). - If I integrate my results of a survey to Google Sheet I don't see the number of questions (it is really, really helpful for science research to know it), I only see the text of the question.
I P Singh G.
Hospitality, 501-1,000 employees
Used daily for 1-2 years
Review source
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Have seen many functionalities been added since I started using it. I am a satisfied user.
Very versatile application and can be use in many different ways. We use it for employee satisfaction for various service delivery, gathering day to day data, managing Annual maintenance records and so on...
The export of data need little more flexibility to play around and derive 360 degree information.
Zonka Feedback FAQs and common questions
Q. What type of pricing plans does Zonka Feedback offer?
Zonka Feedback has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Zonka Feedback?
Zonka Feedback has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Zonka Feedback support?
Zonka Feedback supports the following languages:
English
Q. Does Zonka Feedback support mobile devices?
Zonka Feedback supports the following devices:
Android, iPad, iPhone
Q. Does Zonka Feedback offer an API?
Yes, Zonka Feedback has an API available for use.
Q. What other apps does Zonka Feedback integrate with?
Zonka Feedback integrates with the following applications:
Constant Contact, ActiveCampaign, Zapier, Airtable, Pipedrive, Freshdesk, Twitter, Help Scout, Slack, Plivo, Meta for Business, Mailchimp, Twilio, Google Sheets, Intercom, Shopify, Zendesk
Q. What level of support does Zonka Feedback offer?
Zonka Feedback offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support
Common Zonka Feedback comparisons
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