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TCS Customer Intelligence & Insights

Cloud-based tool for customer data management.

Table of Contents

TCS Customer Intelligence & Insights - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

TCS Customer Intelligence & Insights overview

What is TCS Customer Intelligence & Insights?

TCS Customer Intelligence & Insights is an AI-driven customer analytics solution that helps organizations deliver personalized, relevant, and connected customer experiences. By leveraging data from multiple sources, the solution provides a 360-degree view of the customer, enabling businesses to gain actionable insights and make informed decisions. TCS Customer Intelligence & Insights also offers pre-built use cases and AI/ML-powered analytics capabilities to help organizations across banking, insurance, retail, and public services. This helps users reduce loan defaults, expedite claim processing, prevent fraud, and increase wallet share.

Starting price

1flat rate /
per year

Alternatives

with better value for money

TCS Customer Intelligence & Insights reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Rating distribution

TCS Customer Intelligence & Insights's key features

Most critical features, based on insights from TCS Customer Intelligence & Insights users:

Reporting & statistics

5.0

(1)

Performance metrics

5.0

(1)

Real-Time monitoring

5.0

(1)

Multiple data sources

5.0

(1)

Real-Time analytics

5.0

(1)

Monitoring

5.0

(1)

All TCS Customer Intelligence & Insights features

Features rating:

5.0

(1)

Predictive analytics

5.0

(1)

Reporting/Analytics

5.0

(1)

Database support

(0)

Loyalty program

(0)

Machine learning

(0)

Membership management

(0)

Metadata management

(0)

ML algorithm library

(0)

Model training

(0)

Multi-Campaign

(0)

Multi-Channel communication

(0)

Multi-Channel marketing

(0)

Multi-Language

(0)

Natural language processing

(0)

Natural language search

(0)

No-Code

(0)

Personalization

(0)

Deep learning

(0)

Discount management

(0)

Drag & drop

(0)

Endpoint management

(0)

Engagement tracking

(0)

Event triggered actions

(0)

Experience Management

(0)

For sales teams/organizations

(0)

Forecasting

(0)

Gamification

(0)

GDPR compliance

(0)

Gift card management

(0)

Indexing

(0)

Intelligent search

(0)

Intent recognition

(0)

Knowledge management

(0)

WYSIWYG editor

(0)

Workflow management

(0)

Widgets

(0)

Website personalization

(0)

Visual analytics

(0)

User management

(0)

Usage tracking/analytics

(0)

Trend analysis

(0)

Transaction history

(0)

Third-Party integrations

(0)

Text analysis

(0)

Template management

(0)

Tagging

(0)

Social promotion

(0)

Social media integration

(0)

Sentiment analysis

(0)

Semantic Search

(0)

Self-service analytics

(0)

Secure data storage

(0)

Search/Filter

(0)

Sales trend analysis

(0)

Role-Based permissions

(0)

Rewards management

(0)

Recommendations

(0)

Real-Time reporting

(0)

Real-Time notifications

(0)

Real-Time data

(0)

Query builder

(0)

Promotions management

(0)

Process/Workflow automation

(0)

Predictive modeling

(0)

Content Analytics

(0)

Contact management

(0)

Contact database

(0)

Configurable workflow

(0)

Compliance management

(0)

Communication management

(0)

Churn management

(0)

Charting

(0)

Campaign Segmentation

(0)

Campaign planning

(0)

Campaign management

(0)

Campaign analytics

(0)

Big data analytics

(0)

Behavioral targeting

(0)

Behavioral analytics

(0)

Behavior tracking

(0)

Automatic backup

(0)

Augmented analytics

(0)

Audience targeting

(0)

API

(0)

Analytics

(0)

Alerts/Notifications

(0)

Alerts/Escalation

(0)

AI/Machine learning

(0)

Ad hoc query

(0)

Ad hoc Analysis

(0)

Activity tracking

(0)

Activity dashboard

(0)

Account based marketing

(0)

Access controls/permissions

(0)

Abandoned cart saver

(0)

A/B testing

(0)

Data visualization

(0)

Data storage management

(0)

Data source connectors

(0)

Data security

(0)

Data preparation

(0)

Data migration

(0)

Data mapping

(0)

Data management

(0)

Data linking

(0)

Data integration

(0)

Data import/export

(0)

Data extraction

(0)

Data discovery

(0)

Data connectors

(0)

Data classification

(0)

Data capture and transfer

(0)

Data aggregation

(0)

Dashboard creation

(0)

Dashboard

(0)

Customizable templates

(0)

Customizable reports

(0)

Customizable fields

(0)

Customizable branding

(0)

Customer segmentation

(0)

Customer profiles

(0)

Customer journey mapping

(0)

Customer history

(0)

Customer experience management

(0)

Customer database

(0)

Customer activity tracking

(0)

Contextual Targeting

(0)

Content management

(0)

TCS Customer Intelligence & Insights alternatives

TCS Customer Intelligence & Insights

5.0

(1)

Starting from

Per year

Free trial

Free version

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Customer Support

5.0

Kangaroo

4.9

(244)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.6

Customer Support

4.9

Marketo Engage

4.3

(708)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.8

Features

4.3

Value for Money

3.8

Customer Support

3.9

Pipedrive

4.5

(3K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.4

Customer Support

4.4

TCS Customer Intelligence & Insights pricing

Value for money rating:

5.0

(1)

Starting from

Per year

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about TCS Customer Intelligence & Insights price and value

Value for money rating:

5.0

(1)

TCS Customer Intelligence & Insights support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Chat

FAQs/Forum

Knowledge Base

Training options

Documentation

Videos

In Person

Live Online

TCS Customer Intelligence & Insights FAQs

Q. What type of pricing plans does TCS Customer Intelligence & Insights offer?

TCS Customer Intelligence & Insights has the following pricing plans:
Starting from: $1.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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