TicketPeak Pricing, Features, Reviews and Alternatives

We have used TicketPeak as our ticketing vendor for over nine years. As we've grown, they have grown with us. When we have a new need, they either show us how to use their system in a new way, or will accommodate their system to meet our needs. The product is very functional and their support is exceptional! Highly recommend them!

Any cons I might have had were either something I didn't know how to do, or were addressed with their tech department and fixed to accommodate my needs.

Hi Lesa, thank you for the kind words and positive feedback. We truly value clients like The ACT and strive to provide the best service and support.

[SENSITIVE CONTENT HIDDEN] is great! Customer service is always available when I need to launch a show.

We are limited with some covid necessities, but if it weren't for that, it's very user friendly.

Thank you very much Jennifer for taking the time to review TicketPeak. The TicketPeak Team.

Though perhaps not the most feature-rich option, TicketPeak is so easy to use that our all-volunteer box office staff can learn to use it in no time. And the rates are low so we don't have to worry so much about the bottom line.

There are enough options and enough reports to handle our basic operations, but a large organization may need something more robust.

Hi Dan, Thank you for reviewing TicketPeak we appreciate your feedback and are continuously making improvements!

Our school uses this software for the sale of several types of events, from general admission to drama/musical assigned seating. This software makes it very easy for our customers to purchase tickets. We place the link on our school website for easy accessibility. The variety of reports makes it easy to track customer information and sales. You can easily export information for easy use.

There are several areas to add information. When added the information goes to different locations. From what customers see on the order site, to what is seen on the order confirmation page, to what is printed on the tickets. It is a bit tricky to know what goes where. It can be a bit of trial and error to get it all set up the way we want it. We use this for multiple events, but it is not something we use every week, so it can sometimes take a bit to get it set up the way we want it. With that said, it is still worth the set up struggles, as the rest works seamlessly.

Hi Robin, thank you so much for the review, we value your feedback and would like to hear more about any struggles you had navigating the system so we can make it easier for you and provide the necessary support. Please contact us at your convenience. The TicketPeak Team.

-AMAZING customer service. Probably the best customer service i've ever dealt with ever. Louis was available via email and phone and wrote back to emails immediately. I never felt stressed waiting for a call back from him b/c he was so prompt in getting back to me. I really wish all companies had someone as attentive and reliable as he was with ticketpeak. -The site is very easy to maneuver through....

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I can honestly say that i cannot think of any cons of this site or the people that i dealt with. It really is a fabulous site and program and I have and will continue to recommend it to people who could benefit from it.