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Viber vs Dyrect Comparison (2026)
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Overview
Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.
Convert unknown marketplace buyers into loyal repeat customers using first-party data.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
4K
5
4
3
2
1
2.2K
1.3K
439
69
15
- Value for money
- Ease of use
- Features
- Customer support
4.6
10
5
4
3
2
1
6
4
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Jessee G.
Director of Media
Jessee G.
Director of Media
taha k.
free lancer
Pros
Not enoughreviews yet
Cons
Jack S.
A and R Coordinator at Pulse Music Group
Emanuele P.
Software Engineer
Alan J.
Analista de Sistemas
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review25 days ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features14
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Barcode/Ticket Scanning
- Batch Communications
- CRM
- Case Management
- Chat/Messaging
- Claims Management
- Client Portal
- Communication Management
- Compliance Management
- Configurable Workflow
- Content Creation
- Content Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Portal
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Visualization
- Dispatch Management
- Electronic Payments
- Eligibility Verification
- Email Management
- Engagement Tracking
- Event Registration
- Event Ticketing
- Event Triggered Actions
- Feedback Management
- For Field Service
- For General Contractors
- For Manufacturers
- Forms Management
- Gamification
- Group Registration
- Historical Reporting
- Interaction Tracking
- Interactive Content
- Inventory Tracking
- Invoice Management
- Live Chat
- Maintenance Scheduling
- Mobile Access
- Multi-Channel Communication
- On-Demand Communications
- Parts Management
- Personalization
- Policy Management
- Product Registration
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Registration Management
- Repair Management
- Reporting/Analytics
- Returns Management
- Self Service Portal
- Service Management
- Social Media Integration
- Status Tracking
- Supplier Management
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis
- Video Support
- Visual Analytics
- Warranty Claims Management
- Warranty Tracking
- Widgets
- Workflow Management
- Total features75
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Barcode/Ticket Scanning
- Batch Communications
- CRM
- Case Management
- Chat/Messaging
- Claims Management
- Client Portal
- Communication Management
- Compliance Management
- Configurable Workflow
- Content Creation
- Content Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Portal
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Visualization
- Dispatch Management
- Electronic Payments
- Eligibility Verification
- Email Management
- Engagement Tracking
- Event Registration
- Event Ticketing
- Event Triggered Actions
- Feedback Management
- For Field Service
- For General Contractors
- For Manufacturers
- Forms Management
- Gamification
- Group Registration
- Historical Reporting
- Interaction Tracking
- Interactive Content
- Inventory Tracking
- Invoice Management
- Live Chat
- Maintenance Scheduling
- Mobile Access
- Multi-Channel Communication
- On-Demand Communications
- Parts Management
- Personalization
- Policy Management
- Product Registration
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Registration Management
- Repair Management
- Reporting/Analytics
- Returns Management
- Self Service Portal
- Service Management
- Social Media Integration
- Status Tracking
- Supplier Management
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis
- Video Support
- Visual Analytics
- Warranty Claims Management
- Warranty Tracking
- Widgets
- Workflow Management
Integrations
- Total integrations2
- BigCommerce
- Freshdesk
- Gorgias
- Intuit Mailchimp Email Marketing
- Klaviyo
- NetSuite
- Omnisend
- Shopify
- Telegram
- Twilio
- WooCommerce
- Zendesk AI
- Zoho Desk
- Total integrations12
- BigCommerce
- Freshdesk
- Gorgias
- Intuit Mailchimp Email Marketing
- Klaviyo
- NetSuite
- Omnisend
- Shopify
- Telegram
- Twilio
- WooCommerce
- Zendesk AI
- Zoho Desk
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