App comparison
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Viber
5
2.2K
4
1.3K
3
439
2
69
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile messaging platform
Last updated: September 2026
Viber Alternatives & Competitors (2026)
Top 10 free alternatives
Preferred Patron Loyalty
Innovative Loyalty Programs, Customer Engagement & Gift Card
0.4
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Tracking
5/5
API
5/5
Access Controls/Permissions
N/A
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
Zendesk Suite
AI powered customer service across all channels
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
Salesforce Service Cloud
AI powered customer service management platform
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.2
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Chat/Messaging
4.8/5
Alerts/Notifications
4.7/5
Audio Calls
4.5/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.2
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Chat/Messaging
4.8/5
Discussions/Forums
4.5/5
Alerts/Notifications
4.5/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.1
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Automated Responses
5/5
Autoresponders
4.7/5
Campaign Scheduling
4.6/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.3
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
API
4.8/5
Activity Dashboard
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.4
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.3/5
Appointment Management
4.3/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Appointment Management
4.6/5
2-Way Messaging
4.5/5
Access Controls/Permissions
4.5/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Appointment Scheduling
5/5
Activity Tracking
4.9/5
Billing & Invoicing
4.9/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Chat/Messaging
4.6/5
Activity Dashboard
4.6/5
Autoresponders
4.4/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Activity/News Feed
5/5
Brainstorming
5/5
Alerts/Escalation
4.8/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Canned Responses
4.5/5
API
4.3/5
AI/Machine Learning
4.2/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Dashboard
5/5
Alerts/Notifications
4.8/5
Activity Tracking
4.7/5
Top Features
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5