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Telegram vs Viber Comparison (2026)

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Good recommendations?

Viber

Overview

Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

6.4K

4.5K

1.5K

243

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.4

2.2K

1.3K

439

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“I use it for personal chats, work updates, sending documents, and even saving content ideas for the salon.”

Milagros G.

Content creator and Social Media Manager

“The support for large groups, channels, bots, and file sharing adds a lot of flexibility and makes the app suitable for many different purposes.”

Sven S.

Prokurist

“I like the group chat features, file sharing and how smooth the app feels even with large groups or channels.”

Portia A.

Nurse

Pros

“Viber maintains a direct line of communication between the office and shooting sets, minimizing logistical downtime.”

Jessee G.

Director of Media

“Coordinating production crews, photographers, and marketing teams on location requires a responsive communication tool.”

Jessee G.

Director of Media

“Its cross-platform compatibility ensures seamless use across Android, iOS, Windows, Mac, and Linux devices, allowing users to stay connected wherever they are”

taha k.

free lancer

Cons

“Though I enjoy the many features provided by telegram, but at times it gets overwhelming. And I'd like to be able to find different based on my.interest, I can only join channel telegram let's me see when I search, which is not very good.”

ENDURANCE O.

IT system and Cloud Administrator

“One thing I don't like about Telegram is that some of its features can be a little confusing at first because there are so many settings and options.”

Lexus K.

Cleaner

“Furthermore, the platform is also a hotbed for scammers, fake accounts and misinformation since there is no hands on moderation like other apps.”

Absana P.

Tier III Technician

Cons

“The app badly lacks tools built for professional use, like calendar integrations or group statistics.”

Jack S.

A and R Coordinator at Pulse Music Group

“The UI is a bit old, they never refreshed it for real up to current UI/UX that a user would expect nowadays”

Emanuele P.

Software Engineer

“At least for me, who uses my cell phone, the experience for calls or long videos has not been so good because of the excessive battery consumption, and depending on the internet connection, the quality is very poor.”

Alan J.

Analista de Sistemas