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Video RTC Logo

Video transactional channels for contact centers

Table of Contents

Video RTC - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Video RTC overview

What is Video RTC?

Video RTC is a cloud-based platform that revolutionizes voice and video communication for contact centers. By seamlessly connecting peers or endpoints using WebRTC, RTMP, and SIP technology, Video RTC delivers advanced calling services that are both comprehensive and easy to use. With features such as voice and video calling, live chat, file sharing, dual screen sharing, snapshot, and co-browsing, it eliminates the need for internal or external plugins, providing a highly scalable, secure, and reliable solution that meets the needs of all customers. Whether users want to improve customer engagement, streamline internal communication, or drive new revenue streams, Video RTC is the platform for all their voice and video communication needs.

Starting price

69per user /
per month

Video RTC’s user interface

Ease of use rating:

Video RTC reviews

Overall rating

4.8

/5

10

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

8

2

0

0

0

Who uses Video RTC?

Based on 10 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Telecommunications
Information Technology and Services

Use cases

Unified Communications
Cloud Communication Platform

Video RTC's key features

Most critical features, based on insights from Video RTC users:

Call routing
Chat/Messaging
Call recording

All Video RTC features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Audio/Video conferencing
Call center management
Caller id
Call monitoring
Call recording
Call routing
Call tracking
Call transfer
Chat/Messaging
Communication management
Computer telephony integration
Contact management
Customizable branding
File sharing
Interaction tracking
IVR
Live chat
Meeting management
Mobile access
Multi-Channel communication
Multi-Language
Multi-User collaboration
Real-Time monitoring
Real-Time reporting
Real-Time updates
Reporting/Analytics
Reporting & statistics
Screen sharing
SSL security
Third-Party integrations
Two-Way audio & video
Unified communications
Video call recording
Video conferencing
Virtual backgrounds
Virtual voicemail
Voice mail

Video RTC alternatives

Video RTC logo

Starting from

69

/user

Per month

Free trial
Free version
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Features
Value for Money
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Free version
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Features
Value for Money
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Starting from

7

/user

Per month

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Zoom Workplace logo

Starting from

14.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Video RTC pricing

Value for money rating:

Starting from

69

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Video RTC price and value

Value for money rating:

Video RTC integrations (4)

Video RTC support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support

Training options

Live Online
Webinars
Documentation
Videos

Video RTC FAQs

Related categories