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Vital Interaction
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Patient engagement platform for the healthcare industry
Table of Contents
Vital Interaction - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Vital Interaction overview
What is Vital Interaction?
Vital Interaction is designed to help businesses in the healthcare industry manage patient data, business intelligence, and workflow automation. It enables professionals to enhance patient satisfaction, run drip and reactivation campaigns based on current procedural terminology (CPT) and international classification of diseases (ICD) codes, and handle appointments.
The application allows healthcare workers to eliminate manual processes, send appointment reminders to patients, and manage post-appointment follow-ups. Vital Interaction lets administrators interact with patients via email and text/voice messages, generate custom reports, and ensure compliance with industry regulations. It also offers a host of features such as automated responses, call reminders, a contact database, an activity dashboard, customizable branding, data import/export, custom templates, and more.
Vital Interaction offers an API, which lets businesses integrate the system with several third-party platforms such as Kareo Clinical, Centricity, CareCloud, Better Day Booking, Aprima EHR, and more. It helps employees send emergency cancellation or delay notifications to patients and measure patient satisfaction through automated post-appointment feedback and surveys.
Starting price
Alternatives
with better value for money
Vital Interaction’s user interface
Vital Interaction pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Vital Interaction?
Now we want to cancel and they refuse to refund us for October even though we requested to cancel before the month even started.
Select to learn more
Who uses Vital Interaction?
Based on 30 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Vital Interaction's key features
Most critical features, based on insights from Vital Interaction users:
All Vital Interaction features
Features rating:
Vital Interaction alternatives
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Vital Interaction pricing
Value for money rating:
Starting from
No pricing info
User opinions about Vital Interaction price and value
Value for money rating:
To see what individual users think of Vital Interaction's price and value, check out the review snippets below.
Paul B.
Director of IT Services
Lenise M.
Scheduling Supervisor
Vital Interaction integrations (9)
Integrations rated by users
We looked at 30 user reviews to identify which products are mentioned as Vital Interaction integrations and how users feel about them.
Integration rating: 5.0 (1)
“All aspects of Vital Interaction work hand in hand with ModMed for our company. The integration has been reliable and effective.”
Christina R.
Practice Manager
Integration rating: 4.7 (3)
Other top integrations
Vital Interaction support options
Typical customers
Platforms supported
Support options
Training options
Vital Interaction FAQs
Vital Interaction has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Vital Interaction support?
Vital Interaction supports the following languages:
English
Q. Does Vital Interaction offer an API?
No, Vital Interaction does not have an API available.
Q. What level of support does Vital Interaction offer?
Vital Interaction offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base
