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Founded and guided by physicians, CGM eMDs (formerly known as e-MDs) provides electronic health records and practice management software for physician practices and enterprises. The solution series includes Electronic Health Record & Practice Management, Revenue Cycle Management, Population Health Management, and Enrollment & Credentialing Solutions.
Typical customers
Platforms supported
Support options
Training options
Starting from
399
Per month
Starting from
65
/user
Per month
Value for money
1.9
/5
44
Starting from
399
Per month
Value for money contenders
Functionality
2.6
/5
44
Total features
33
5 categories
Functionality contenders
Overall Rating
2.2
/5
44
Positive reviews
5
7
2
9
21
Overall rating contenders
Verified reviewer
Used weekly for 6-12 months
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The benefits are multiple, allows to program patients, equipment and personnel which can be a complex task, which makes a big difference in patient satisfaction. Likewise, you can have full control of EHR directly from the office or hosted in the cloud eMDs, the series of solutions works as a doctor thinks, and among other things, the Solution Series section is also known to be the leading system in capturing accurate clinical and billing data that supports the ability to make detailed quality reports and generate accurate claims.
I like the most is that it improves the patients' experience with your practice, gives them the confidence that the practice enabled with technology can provide fast, efficient, accurate and compassionate attention. The management technology of medical practice improves relations with the patient, instead of moving away from them. I also like that Solution Series clinical solutions are designed by practicing physicians who recognize that the software must be fast, customizable and intuitive at the point of care.
I like the least is that the form of relationship of the doctor with his patient is not predicted by the software and many of them, we must use technology but with caution.
Janet W.
Medical Practice, 1-10 employees
Used daily for 2+ years
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It has been a good experience with ease of use and complete documentation.
EMD's is one of the most user friendly EHR systems I have come across. Most new employees can learn the system in just a couple days. The fully customizable chart note templates make it easy to create the note and input information they way you want it. Being able to see current balances on the patients coming into the office allows us to collect those balances timely.
There isn't much I do not like about the system. It seems to have all the functions we require to run our practice.
Verified reviewer
Medical Practice, 1-10 employees
Used daily for 6-12 months
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EMDs has failed for >9 months to fulfill their contract obligations for our implementation so that we may successfully use their platform. This has forced our billing to have significant disruption. Ultimately, we were forced to resort back to our previous billing platform NextGen (which is more that $400 cheaper monthly). EMDs has refused to reimburse our up-front costs and stop the recurring billing even though we have never used EMD to submit a single claim (because they did not implement / on-board us appropriately) and they continue recurring billing for an account that has never been used and contract was terminated. ***DO NOT USE EMDs - SAVE THE HEADACHE***
Ease of Use (for our billing team)Generated Reports
Customer Service Product ImplementationAccount Management Billing
Cesar R.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
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The EMD(CGM) company has been bought and sold many times throughout the years and they lost focus on updating and adding other basic essential features to the platform. The current company does not invest any money in the continual development and improvement of eMD. They're neglecting eMD and investing time and money on their new EMR system Aprima , which is not that good. EMD should not have bought Aprima and continued to develop eMD to its full potential. Sadly many clinic are still stuck under the eMD rock and don't realize that there's better options out there. We will be switching from eMD
15 years ago emds was great, ease of use, all features etc....FIFTEEN YEARS AGO!
After been under the emds rock for over 15 years, I decided to check other systems out in the market and to my surprise...there are so many great options. eMD has been the same for all this time. Updates made things worse; simple tasks are taking way more clicks than before. You also have to pay for 3rd party apps to do simple tasks that other EMR systems already are included for much less money.
Graf H.
Medical Practice, 11-50 employees
Used daily for 2+ years
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Functional electronic medical record, able to e-prescribe.
Can be customized and updated with templates for procedures tailored to individual practices
Poor customer service. Updates are plagued with issues. Issues take forever to get resolved.