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Yelp Guest Manager
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify FOH while growing your following with Yelp
Table of Contents
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Yelp Guest Manager - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Yelp Guest Manager overview
What is Yelp Guest Manager?
Yelp Guest Manager is customer relationship management software for the hospitality industry. The software helps hotels, restaurants, and other hospitality businesses manage online reviews and guest feedback on Yelp.
Yelp Guest Manager connects to a business's Yelp page to monitor reviews and messages. It provides tools to respond to reviews, analyze review sentiment, and track review volume over time. Users can respond to Yelp reviews and messages directly within the software. The software also generates review request emails to encourage happy customers to leave positive reviews.
For analytics, Yelp Guest Manager offers dashboards and reports on review volume, ratings, sentiment trends, and competitors. Users can filter data by date range, location, reviewer, and other parameters. The software integrates with property management systems to match guest feedback with stay records. It also offers integration with reservation systems to request feedback from recent guests.
Yelp Guest Manager provides hospitality businesses with automated tools to monitor, analyze, and respond to the customer feedback on their Yelp pages. The software helps businesses capitalize on positive reviews while also addressing negative feedback before it impacts reputation and conversions. It is designed for hotels, restaurants, spas, event spaces, and other hospitality sectors that rely on customer reviews.
Key benefits of using Yelp Guest Manager
- Seat more guests with Yelp Guest Manager's automated reservations system that has booked over 433 million diners since 2017
- Manage your entire front-of-house operations in one integrated system that handles reservations, waitlists, table management, and takeout
- Pay a predictable monthly price with no cover fees so you can maximize revenue and keep costs down
- Build loyalty and turn one-time guests into regulars with a seamless online booking experience your competitors can't match
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Booking
Navigation
Ratings
Reliability
Affordability
Yelp Guest Manager’s user interface
Yelp Guest Manager pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.6
Customer support
4.3
Reviews sentiment
What do users say about Yelp Guest Manager?
Users say Yelp Guest Manager makes restaurant reservations quick and convenient, allowing them to book, view reviews, and browse menus all in one place. They find it easy to use, with a straightforward interface and helpful features like email confirmations and notifications, which streamline the dining experience and reduce wait times. They appreciate being able to compare restaurants by location, price, and rating, especially when traveling or exploring new areas.
They report that most reservations are reliable, but some express concerns about tracking reservations and occasional confusion if restaurants do not update availability. They note that reviews are useful but sometimes inconsistent or biased.
Select to learn more
Who uses Yelp Guest Manager?
Based on 336 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Yelp Guest Manager's key features
Most critical features, based on insights from Yelp Guest Manager users:
All Yelp Guest Manager features
Features rating:
Yelp Guest Manager alternatives
Yelp Guest Manager
Starting from
99
Per month
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Yelp Guest Manager pricing
Value for money rating:
Starting from
99
Per month
User opinions about Yelp Guest Manager price and value
Value for money rating:
To see what individual users think of Yelp Guest Manager's price and value, check out the review snippets below.
Iryna A.
Sr.DBA
Stephanie U.
Leasing Assistant
Yelp Guest Manager integrations (12)
Yelp Guest Manager support options
Typical customers
Platforms supported
Support options
Training options
Yelp Guest Manager FAQs
Yelp Guest Manager has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Yelp Guest Manager?
Yelp Guest Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Yelp Guest Manager support?
Yelp Guest Manager supports the following languages:
English
Q. Does Yelp Guest Manager support mobile devices?
Yelp Guest Manager supports the following devices:
iPad
Q. Does Yelp Guest Manager offer an API?
No, Yelp Guest Manager does not have an API available.
Q. What level of support does Yelp Guest Manager offer?
Yelp Guest Manager offers the following support options:
Chat, Phone Support
