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Rating Captain

4.9
(9)

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Grow your business with better customer reviews

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(0)

Rating Captain Pricing, Features, Reviews and Alternatives

Rating Captain FAQs

Q. What type of pricing plans does Rating Captain offer?

Rating Captain has the following pricing plans:
Starting from: $20.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Rating Captain?

Rating Captain has the following typical customers:
Small Business

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Q. What languages does Rating Captain support?

Rating Captain supports the following languages:
Polish, English, German

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Q. Does Rating Captain offer an API?

No, Rating Captain does not have an API available.

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Q. What other apps does Rating Captain integrate with?

Rating Captain integrates with the following applications:
WooCommerce, PrestaShop, Shoplo, Shopware, WordPress, MySQL, Shopify

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Q. What level of support does Rating Captain offer?

Rating Captain offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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Rating Captain product overview

Price starts from

20

Per month

Flat Rate

What is Rating Captain?

Rating Captain is a cloud-based review management platform, which helps small to large businesses manage product ratings, customer invitations, discount coupons, and more. The platform enables users to analyze product reviews from various channels and display these reviews using widgets on the store or specific product page. After logging in to the application, you will gain access to the analysis of your reviews and the possibility of mediating with dissatisfied customers.

Key benefits of using Rating Captain

★ Turn every session into conversion

Collect customer feedback (User Generated Content) that increases website traffic, drives sales and provides actionable business information.

- Reviews for the company
- Product reviews
- Google Merchant Center
- Product evaluation forms
- Stickers and stands with QR codes
- E-commerce and CRM integration

★ Build relationships with each customer

Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.

- Mediate with dissatisfied customers
- Marketing automation
- Discount codes
- Detailed statistics panel
- Customer satisfaction surveys

★ Take reviews into your own hands and maintain your company's reputation

Responding to feedback on time can be difficult. Automate post-purchase communication, especially when you have profiles on multiple feedback websites.

- Monitoring your profiles in review platforms
- Aggregation of reviews in one place
- Automatic analysis of the reviews content
- Periodic reports
- Audit of reviews about your company

★ Gain customer trust at first sight

79% of consumers trust reviews. Build trust in your brand by showing your reviews.

- Widget with company reviews
- Widgets with product reviews
- Rating Captain™️ credibility badge
- Review banner in the e-mail footer
- Stars in Google search results (Google Rich Snippets)
- Local SEO

★ Start growing with Rating Captain today!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Videos
Live Online

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Starting from

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Rating Captain pricing information

Value for money

4.7

/5

9

Starting from

20

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Rating Captain features

Functionality

5.0

/5

9

Total features

33

2 categories

Most valued features by users

Reporting/Analytics
API
Reporting & Statistics
Data Import/Export
Customizable Templates
Alerts/Notifications
Engagement Tracking
Social Media Integration

Functionality contenders

Rating Captain users reviews

Overall Rating

4.9

/5

9

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.44/10
Rating distribution

5

4

3

2

1

8

1

0

0

0

Overall rating contenders

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Daniel T.

Automotive, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rating Captain for Automotive

Reviewed 3 months ago
Pros

Ease of use and quick wins in boosting number of good reviews.

Cons

Nothing negative so far, maybe left menu could be a little bit improved (anchors of links).

ML
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Marcel L.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Superior customer service from the time of sign up to ongoing!

Reviewed 4 months ago

Superior! Thanks so much Paulina!

Pros

I would like to let everybody know that ever since we started using Rating Captain we have saw an increase in the reviews we received. We went with Rating Captain because of their ongoing support, easy to use platform, and ability to work with our system. Thank you so much to [SENSITIVE CONTENT] who has been helping us with systems since day 1. Highly recommended!!

Cons

No cons, honestly. So far been great and doing exactly what we need.

MF
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Michal F.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Really nice software

Reviewed 4 months ago
Pros

The biggest advantage is the ease of using the application

Cons

I think that the only thing that could be improved is a greater impact on the effects of using the application

MT
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Mateusz T.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to start and easy to use

Reviewed 4 months ago
Pros

For me, the biggest pros was the ease of implementation and use. Thanks to the available integrations, you can start using the system without having to work with the IT department.

Cons

Theirs admin panel still needs some development, as for example you can not find and download invoices in pdf.

AB
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Andy B.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great piece of software without spending a fortune

Reviewed 3 months ago

We have used the software from when they were pretty new i think. We had a few teething problems but this seems to be sorted now.

Pros

This software does the job automatically for our small company for a reasonable cost.

Cons

This software is pretty good so I have no issues when using.

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