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Reputation management tool to monitor and analyze reviews
Reputation Studio Pricing, Features, Reviews and Alternatives
Reputation Studio product overview
What is Reputation Studio?
Reputation Studio is a review management platform designed to help businesses generate, respond to, monitor, and analyze customer reviews across multiple channels such as marketplaces, websites, social media, and more. Agents can create categories including tags and keywords to trigger urgency and utilize customizable templates to respond to clients' queries.
Typical customers
Platforms supported
Support options
Training options
Reputation Studio pricing information
Value for money
4.8
/5
4
Starting from
499
Per month
Per Feature
Pricing options
Value for money contenders
Reputation Studio features
Functionality
5.0
/5
4
Total features
42
2 categories
Most valued features by users
Functionality contenders
Reputation Studio users reviews
Overall Rating
4.8
/5
4
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.5/10
3
1
0
0
0
Overall rating contenders
Susan C.
Information Technology and Services, 1,001-5,000 employees
Used daily for 6-12 months
Review source
Share this review:
We have been able to pull in reviews from multiple platforms and answer from within Salesforce service cloud. The implementation team at 1440 are great people. Great support and any issues we encountered during the implementation/onboarding phase were dealt with very quickly. They were always super helpful and provided excellent support throughout every stage. They are also quick to respond and offer great post go live support. Excellent service!
Ease of use and customizable. Great feedback from our users and teams. Intuitive and as the Review object layouts./fields can be customizable, it has made the process super easy and efficient for our teams to respond to reviews and reduced average handling times. We use this within Salesforce Service cloud and the layout of the Reviews object/ Reputation Studio is much more user friendly than standard Salesforce case layouts.
Would be good to see history for google play reviews that have been updated (but this may already be on the roadmap) however 1440 have provided workarounds for Google Play reviews.
Hi Susan, Thank you for the great review. We are very excited about our continued partnership. Thank you, Christian@1440.io
Jason A.
Health, Wellness and Fitness, 10,001+ employees
Used daily for 2+ years
Review source
Share this review:
I have been very pleased with the tool, as well as the partnership with Rep Studio overall. Reviews monitoring and engagement is an area we will only continue to grow in globally and Rep Studio has proven to be the right solution to deliver our ambitions.
The integration with our SFDC tool allows our agents to move seamlessly through consumer contacts without losing sight of following the appropriate compliance guidelines. Reputation Studio has also proven to be flexible in being able to meet our needs with a very attentive support service.
At times, Salesforce can load a bit slow, which is where Reputation Studio lives.
Hi Jason, Thank you for the great review and we appreciate your partnership. Thank you, Christian@1440.io
Naem M.
Marketing and Advertising, 1,001-5,000 employees
Used daily for 2+ years
Review source
Share this review:
The ease of use is what sticks out the most. Rep Studio integrated really well with our current setup in Salesforce. Reputation Studio has allowed for a quicker, and more personal connection with our consumers.
There aren't many things to complain about aside from a few hiccups we usually experience after deploying updates in Salesforce. These are few and far between, and usually caught and resolved in a short period of time.
Hi Naem, Thank you for the review and we appreciate your feedback. I would love to connect with you to learn more about how we can improve the Ease of Use and Overall Quality of Reputation Studio. Thank you, Christian@1440.io
Jake R.
Telecommunications, 10,001+ employees
Used daily for 6-12 months
Review source
Share this review:
Reputation Studio (1440) has been awesome to work with. They actually listen when you have a new idea. Love working with this team!
Honestly the support as our needs have evolved has been critical to our success. Great team!
Any time there have been shortcomings or things to address, the team has been quick to build solutions. No complaints or critiques
Hi Jake, We truly appreciate our partnership with you and your team. We are excited about the new features we are pioneering together. We know they Salesforce Service Cloud team even more efficient and ensure your customers love you even more. Thank you, Christian@1440.io
Reputation Studio FAQs and common questions
Q. What type of pricing plans does Reputation Studio offer?
Reputation Studio has the following pricing plans:
Starting from: $499.00/month
Pricing model: Subscription
Q. Who are the typical users of Reputation Studio?
Reputation Studio has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Reputation Studio support?
Reputation Studio supports the following languages:
English
Q. Does Reputation Studio offer an API?
No, Reputation Studio does not have an API available.
Q. What other apps does Reputation Studio integrate with?
Reputation Studio integrates with the following applications:
Indeed, OpenTable, Yext, PowerReviews, Bazaarvoice, Meta for Business, Yotpo, Trustpilot, Sitejabber, Zendesk
Q. What level of support does Reputation Studio offer?
Reputation Studio offers the following support options:
Phone Support, Email/Help Desk
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