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Reputation Studio Logo
Reputation Studio

Reputation management tool to monitor and analyze reviews

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Reputation Studio Pricing, Features, Reviews and Alternatives

Reputation Studio product overview

Price starts from

499

Per month

Per Feature

What is Reputation Studio?

Reputation Studio is a review management platform designed to help businesses generate, respond to, monitor, and analyze customer reviews across multiple channels such as marketplaces, websites, social media, and more. Agents can create categories including tags and keywords to trigger urgency and utilize customizable templates to respond to clients' queries.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Training options

Webinars
Live Online
In Person
Documentation

Reputation Studio pricing information

Value for money

4.8

/5

4

Starting from

499

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Reputation Studio features

Functionality

5.0

/5

4

Total features

42

2 categories

Most valued features by users

Reporting/Analytics
API
Reporting & Statistics
Activity Dashboard
Third Party Integrations
Data Import/Export
Customizable Templates
Customizable Branding

Functionality contenders

Reputation Studio users reviews

Overall Rating

4.8

/5

4

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

3

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use and great support/ onboarding with vendor

Reviewed a month ago

We have been able to pull in reviews from multiple platforms and answer from within Salesforce service cloud. The implementation team at 1440 are great people. Great support and any issues we encountered during the implementation/onboarding phase were dealt with very quickly. They were always super helpful and provided excellent support throughout every stage. They are also quick to respond and offer great post go live support. Excellent service!

Pros

Ease of use and customizable. Great feedback from our users and teams. Intuitive and as the Review object layouts./fields can be customizable, it has made the process super easy and efficient for our teams to respond to reviews and reduced average handling times. We use this within Salesforce Service cloud and the layout of the Reviews object/ Reputation Studio is much more user friendly than standard Salesforce case layouts.

Cons

Would be good to see history for google play reviews that have been updated (but this may already be on the roadmap) however 1440 have provided workarounds for Google Play reviews.

Vendor response

Hi Susan, Thank you for the great review. We are very excited about our continued partnership. Thank you, Christian@1440.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Reviews and Q&A Engagement Made Easy

Reviewed a year ago

I have been very pleased with the tool, as well as the partnership with Rep Studio overall. Reviews monitoring and engagement is an area we will only continue to grow in globally and Rep Studio has proven to be the right solution to deliver our ambitions.

Pros

The integration with our SFDC tool allows our agents to move seamlessly through consumer contacts without losing sight of following the appropriate compliance guidelines. Reputation Studio has also proven to be flexible in being able to meet our needs with a very attentive support service.

Cons

At times, Salesforce can load a bit slow, which is where Reputation Studio lives.

Vendor response

Hi Jason, Thank you for the great review and we appreciate your partnership. Thank you, Christian@1440.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Naem's Review of Reputation Studio

Reviewed a year ago
Pros

The ease of use is what sticks out the most. Rep Studio integrated really well with our current setup in Salesforce. Reputation Studio has allowed for a quicker, and more personal connection with our consumers.

Cons

There aren't many things to complain about aside from a few hiccups we usually experience after deploying updates in Salesforce. These are few and far between, and usually caught and resolved in a short period of time.

Vendor response

Hi Naem, Thank you for the review and we appreciate your feedback. I would love to connect with you to learn more about how we can improve the Ease of Use and Overall Quality of Reputation Studio. Thank you, Christian@1440.io

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great tool, fantastic value

Reviewed a year ago

Reputation Studio (1440) has been awesome to work with. They actually listen when you have a new idea. Love working with this team!

Pros

Honestly the support as our needs have evolved has been critical to our success. Great team!

Cons

Any time there have been shortcomings or things to address, the team has been quick to build solutions. No complaints or critiques

Vendor response

Hi Jake, We truly appreciate our partnership with you and your team. We are excited about the new features we are pioneering together. We know they Salesforce Service Cloud team even more efficient and ensure your customers love you even more. Thank you, Christian@1440.io

Reputation Studio FAQs and common questions

Q. What type of pricing plans does Reputation Studio offer?

Reputation Studio has the following pricing plans:
Starting from: $499.00/month
Pricing model: Subscription


Q. Who are the typical users of Reputation Studio?

Reputation Studio has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Reputation Studio support?

Reputation Studio supports the following languages:
English


Q. Does Reputation Studio offer an API?

No, Reputation Studio does not have an API available.


Q. What other apps does Reputation Studio integrate with?

Reputation Studio integrates with the following applications:
Indeed, OpenTable, Yext, PowerReviews, Bazaarvoice, Meta for Business, Yotpo, Trustpilot, Sitejabber, Zendesk


Q. What level of support does Reputation Studio offer?

Reputation Studio offers the following support options:
Phone Support, Email/Help Desk

Common Reputation Studio comparisons

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