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Contact Center Software
Last updated: April 2026
48 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
DialedIn CCaaS
5
272
4
35
3
4
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution to streamline operations
Read more about DialedIn CCaaS
CallTools
5
136
4
12
3
6
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one predictive dialer & inbound call center solution
Read more about CallTools
Ringover
5
674
4
146
3
17
2
5
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
Read more about Ringover
VICIdial
5
201
4
47
3
12
2
4
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open source call center software with predictive dialer
Read more about VICIdial
Squaretalk
5
90
4
10
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one contact center platform for sales automation
Connect your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API.
Read more about Squaretalk
Intermedia Unite
5
149
4
29
3
8
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one communications & collaboration tool
Read more about Intermedia Unite
ICTContact
Open source asterisk based contact center software
Read more about ICTContact
klink.cloud
Omnichannel contact center platform
Read more about klink.cloud
CXone Mpower
5
272
4
206
3
70
2
19
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software
Read more about CXone Mpower
Five9
5
231
4
166
3
58
2
16
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud contact and call center software
Read more about Five9
AuguTech
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Hosted predictive dialer & switch board solution.
Read more about AuguTech
Coztel
Advanced cloud-based call center software
Read more about Coztel
SOGEDES.X
Cloud-based omnichannel call and contact center solution
Read more about SOGEDES.X
CommPeak Cloud PBX
Cloud-Based Phone System Fully Synced with the Way You Work
Read more about CommPeak Cloud PBX
Focus Contact Center
5
4
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Call & Contact Center Software Focus Contact Center
Read more about Focus Contact Center
Lime Connect
5
419
4
204
3
17
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
CommandLink CCaaS
Contact center solution
Read more about CommandLink CCaaS
ZaiConversations
5
9
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based communication solution for SMBs
Read more about ZaiConversations
LiveAgent
5
1.2K
4
450
3
46
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 1 month free trial, no credit card required.
Read more about LiveAgent
NFON Contact Center
5
1
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled solution for omnichannel customer support.
Read more about NFON Contact Center
VIS Centralino in Cloud
5
9
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business phone solution
Read more about VIS Centralino in Cloud
contactSPACE
5
9
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intuitive cloud contact center software solution
Read more about contactSPACE
OneContact CC
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omni-channel contact center management platform
Read more about OneContact CC
JustCall
5
109
4
70
3
20
2
12
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Customer Communication for Sales & Support Teams
Read more about JustCall
