App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Contact Center Software - Page 2

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

377 software options

Sponsored

Filter results


Features


Integrated with


Pricing model




User rating


Personalize your search

Any industry

Any business size

RingEX logo

RingEX - AI meets trusted communications

learn more
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
Salesforce Service Cloud logo
Category Leaders

Customer Service & Field Service Management Solutions

learn more
Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce.

Read more about Salesforce Service Cloud

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Apptivo logo
Category Leaders

CRM for managing customer accounts

learn more
Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities.

Read more about Apptivo

Users also considered
Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

learn more
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Read more about Ringover

Users also considered
Bitrix24 logo

100% free CRM, collaboration, and communication tool suite

learn more
Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.

Read more about Bitrix24

Users also considered
Convin logo

3X your contact center performance with Convin.

learn more
Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit.

Read more about Convin

Users also considered
Twilio logo

Build, Scale, and Operate Customized Communication Solutions

learn more
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered
CallHippo logo

Cloud Based phone system for sales, support & growing teams

learn more
CallHippo is a Cloud Based Contact Center Solution that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

Read more about CallHippo

Users also considered
3CX logo

3CX communications system. Web & mobile apps (Android, iOS)

learn more
3CX integrates call center features that help you satisfy the most demanding of customers. CRM integration and call work flows eliminate tedious and time intensive tasks. With the 3CX Live Chat plugin your agents can chat, video and call with your website visitors in real-time.

Read more about 3CX

Users also considered
VICIdial logo

Open source call center software with predictive dialer

learn more
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

Read more about VICIdial

Users also considered
Superchat logo

The comprehensive messaging suite for your business.

learn more
Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

Read more about Superchat

Users also considered
NICE CXone logo
Category Leaders

Cloud Contact Center Software

learn more
Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

Read more about NICE CXone

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses.

learn more
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

Read more about Dialpad

Users also considered
XM for Customer Experience logo
Category Leaders

Customer experience management (CXM) platform

learn more
Improve customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers.

Read more about XM for Customer Experience

Users also considered
Front logo

How 8,000+ companies streamline customer communication.

learn more
Yes—you can scale and keep the human touch. Front is a customer operations platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

Read more about Front

Users also considered
PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

learn more
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install.

Read more about PhoneBurner

Users also considered
Five9 logo

Cloud contact and call center software

learn more
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

Read more about Five9

Users also considered
Calabrio ONE logo

Comprehensive performance software for contact centers

learn more
Calabrio One Suite is a comprehensive performance software designed to enable contact centers to deliver seamless and hyper-personalized experiences. With AI-fueled insights and automated workflows, the suite enables contact centers to work smarter and faster. Calabrio One offers a fully integrated solution to tackle the growing demands and challenges faced by contact centers. It allows businesses to turn challenges into competitive advantages by providing customer-centric business intelligence.

Read more about Calabrio ONE

Users also considered
Intermedia Unite logo

All-in-one communications & collaboration tool

learn more
Intermedia Unite is a fully integrated, unified communication & collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a single cloud-based system designed to help simplify management and increase employee productivity

Read more about Intermedia Unite

Users also considered
Convoso logo
Category Leaders

Dial Smarter, Not Harder

learn more
Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.

Read more about Convoso

Users also considered
Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered
CloudTalk logo

Cloud-based call center software for sales and support teams

learn more
CloudTalk is a cloud contact center built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

Read more about CloudTalk

Users also considered
CallTools logo

All-in-one predictive dialer & inbound call center solution

learn more
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more

Read more about CallTools

Users also considered
TenFold logo

Have better customer conversations

learn more
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

Read more about TenFold

Users also considered