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Best Contact Center Software - Page 2

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Dialfire logo

Dialfire

4.8
(14)

Cloud-based outbound call center software

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Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

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Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(563)

Customer Service & Field Service Management Solutions

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Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce.

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ReadyMode logo

ReadyMode

4.1
(16)

Predictive dialer and CRM for call centers.

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Xencall is a predictive dialer software for contact centers, with a CRM, call distribution, blended inbound/outbound and a live floor map of your sales team.

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Pointel Configuration Management Solution logo

Pointel Configuration Management Solution

5.0
(5)

Improve your CX – A Solution to Configuration Drift

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CMS is an online configuration management tool that lets your operators audit, monitor and configure the Genesys infrastructure. It gives a clear picture of the entire change management process lifecycle. CMS helps track and manage an object change throughout its whole life cycle.

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Squaretalk logo

Squaretalk

4.8
(47)

Your ecosystem for better cloud communications

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Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Connect your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API.

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Qubicles logo

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

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Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

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JustCall logo

JustCall

4.1
(86)

A cloud-based phone system for remote sales and support team

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The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

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Newfies-Dialer logo

Newfies-Dialer

5.0
(4)

Cloud callcenter for remote sales and customer communication

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Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more

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DialerAI logo

DialerAI

5.0
(3)

Cloud callcenter for remote sales and customer communication

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DialerAI is a cloud call center suite helping manage inbound and outbound call routing between prospects and agents. Key features include interactive voice response (IVR), text-to-speech conversion, white labeling, voice broadcasting, and contact management.

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Omnis logo

Omnis

(0)

Contact center solution for customer engagement

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Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

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Bitrix24 logo

Bitrix24

4.1
(520)

100% free CRM, collaboration and communication tool suite

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Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source.

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HoduCC logo

HoduCC

4.8
(40)

Omnichannel call center software for sales and support teams

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HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.

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NovelVox Unified Agent Desktop logo

NovelVox Unified Agent Desktop

(0)

Integrated Contact Center Desktop for Specific Business Need

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NovelVox Unified Agent Desktops -
The Integrated Contact Center Agent Desktop Optimized to Adapt to Your Specific Business Needs

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SpitFire logo

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

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SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

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Fastcall logo

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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Quiq Messaging logo

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

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Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

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Zadarma logo

Zadarma

3.7
(42)

Business phone system for companies of all sizes

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Zadarma offers a new generation of business phone system with virtual numbers from 100 countries, free Cloud PBX, free CRM and widgets.

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CallShaper logo

CallShaper

4.9
(16)

Call center software for managing inbound and outbound calls

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Auto Dialer
Blended Call Center
CRM
Call Logging
Campaign Specific Caller ID
Inbound Call Center
Interactive Voice Response (IVR)
Knowledge Base
Manual Dialer
Outbound Call Center
Preview Dialer
Progressive Dialer
Quality Management
Queue Management

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Ricochet360 logo

Ricochet360

4.7
(26)

Sales is a contact sport. Our Auto Dialer connects you 1st!

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Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM.

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uContact logo

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

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uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care

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Dialpad logo

Dialpad

4.4
(457)

Cloud communications system for enterprises

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

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Zendesk logo

Zendesk

4.4
(2.8K)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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VICIdial logo

VICIdial

4.7
(252)

Open source call center software with predictive dialer

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Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

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Agile CRM logo

Agile CRM

4.1
(433)

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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