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Contact Center Software - Page 2

Last updated: August 2026

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380 software options

Bright Pattern logo

Cloud Contact Center Software with Embedded AI

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Creatio CRM logo

New era CRM to manage all customer and operational workflows

Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

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FreJun logo

Call automation for data-driven teams

FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your workflow tools seamlessly.

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Voiptime Cloud logo

Great contact center software for SMB and Enterprises

Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies!

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Avochato logo

SMS texting and live chat for sales, support & ops teams

Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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AVOXI logo

Hosted business phone system and call center solution

AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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Readymode logo

Cloud-based, all-in-one predictive dialer for outbound sales

Readymode (formerly Xencall) is a predictive dialer software for contact centers, with a CRM, call distribution, blended inbound/outbound and a live floor map of your sales team.

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XM for Customer Experience logo

Customer experience management (CXM) platform

Improve customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers.

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websms logo

Worldwide messaging service

The Messaging Portal by LINK Mobility is a service for companies to send messages worldwide via delivery channels such as SMS, WhatsApp, and Threema which can be selected by the customer. These particular services are utilized according to their respective advantages and disadvantages.

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LogMeIn Rescue logo

Enterprise remote support. Secure, fast, always reliable.

Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

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Lime Connect logo

Live chat and customer messaging for businesses of all sizes

Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

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Dialshree logo

Cloud-based contact center solution

DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

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Channels logo

Power up your customer service

Calling software tailored to Contact Center. Use features such as Auto Dialer, Call Monitoring and Call recordings to improve your performance. Plus, it takes less than 5 minutes to get started with CrazyCall so new agents can start calling right away!

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ProcedureFlow logo

Cloud-based knowledge management software

ProcedureFlow is a cloud-based knowledge management software which enables contact centers to create simple visual maps to support customer service operations

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MAXvoice logo

Communication tool that connects teams via voice calling

MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations.

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Kavkom logo

Predictive dialer and telephony software for telemarketers

Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

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HoduCC logo

AI enabled HoduCC Contact center software for Enterprises

AI enabled HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.

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wolkvox logo

Communication management system for contact centers with AI

wolkvox is an innovating Contact Center solution that allows to connect calls, videocalls, social media interactions, create bots, manage web chat and overflow agents, its expense is variable and adjusted to the fluctuation of the operation and has automatic updates of new functionalities at no cost

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Convoso logo

AI virtual agent for call center automation

Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.

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VoIPstudio logo

VoIPstudio: the no-hassle VoIP phone service for business

High-quality Cloud PBX service with full Contact Center capabilities. Enhance your sales and customer support teams' productivity while improving customer satisfaction. +40 features: Call Routing, CTI Integrations, Call Logging, Call Recording, IVR, ACD Queue Management, and Wallboard. 24/7 support.

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Kixie PowerCall logo

More Connections, Better Conversations. AI-enhanced RevComms

Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

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msg91 logo

Cloud communication tool for handling multi-channel comms

MSG91 is a cloud communications platform that offers a diverse range of services to facilitate streamlined communication. With MSG91, users gain access to a suite of channel APIs, including SMS, email, WhatsApp, voice, authentication, and more, allowing for multi-channel communication. The platform also provides serverless tools and fully programmable solutions such as Hello, Campaign, Segmento, SendOTP, ShortURL, and KnowledgeBase, offering ready-to-use capabilities.

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Mint Service Desk logo

IT service desk and asset management solution

Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

Read more about Mint Service Desk

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