App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Contact Center
Page 7

Contact Center Software with Blended Call Center (2026) - Page 7

Last updated: April 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

All apps

Leaders

1 filter applied

Features

Call Recording(156)

Blended Call Center

IVR(153)

Callback Scheduling(108)

Social Media Integration(71)

Integrated with

Microsoft 365(7)

Microsoft Outlook(10)

Google Calendar(12)

ActiveCampaign(13)

Adobe Commerce(12)

Pricing model

Free(29)

Open Source(2)

Free Trial(103)

One Time License(2)

Subscription(142)

Devices supported

Mac(78)

iPad(57)

Android(70)

Linux(66)

Web-based(164)

iPhone(66)

Windows(103)

Organization types

Small Business(158)

Non Profit(98)

Large Enterprises(151)

Public Administrations(97)

Freelancers(63)

Mid Size Business(159)

User rating

All Reviews

& up

(141)

& up

(147)

& up

(147)

164 software options

Sort by

CommBox

(0)

Cloud-based contact center and customer service solution

learn more

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

Coztel

(0)

Advanced cloud-based call center software

learn more

CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

3C Plus

(0)

Call center software for managing telephony operations

learn more

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

comdesk

(0)

comdesk is call center software to aid customer service

learn more

AI-powered Contact Center with smart call routing, real-time analytics & CRM integration for optimized business telephony.

Expertflow Contact Center

(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

learn more

Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

Read more about Expertflow Contact Center

Users also considered

AgentHub

(0)

Live on-screen guidance software

learn more

Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

learn more

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

DCDial

(0)

Contact center solution

learn more

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

NobelBiz OMNI+

(0)

End-to-end solutions for the call center industry

learn more

All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

CommPeak Cloud PBX

(0)

Cloud-Based Phone System Fully Synced with the Way You Work

learn more

CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

CommPeak Dialer

(0)

Double Your Call Center’s Reach with Predictive Dialing

learn more

The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

ID Cloud

(0)

ID CLOUD, A premium cloud contact center solution.

learn more

ID Cloud can be deployed on both public or private cloud, it includes both telephony and contact centre software hosted on cloud.

Belsmart

(0)

Cloud based omni-channel contact center software

learn more

Contact Center Software is a comprehensive platform that enables businesses to streamline their customer support operations. It offers flexible deployment options, including cloud-based and hybrid solutions, and seamless integrations with popular CRM systems. The software provides a range of features, such as multi-channel communication capabilities, predictive dialing, and real-time analytics, to help organizations enhance their customer experience and boost agent productivity.

GoContact

(0)

Contact Center as a Service (CCaaS) platform

learn more

GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.