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Contact Center
Mid size business

Top Rated Contact Center Software with Mid size business - Page 15

Last updated: October 2026

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425 software options

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Vektor

(0)

OCM

(0)

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

FlyOS

(0)

Cloud-based AI workspace for consumer brands

FlyOS is a cloud-based AI workspace for D2C, CPG, and ecommerce brands that automates marketing, customer journeys, and operations via.

CenterMaster

(0)

CommandLink CCaaS

(0)

Contact center solution

The CommandLink contact center platform is fully integrated into a proprietary ITSM, enabling you to manage and monitor your contact center and technology stack across the globe.

HiringBranch

(0)

Cloud-based pre-employment testing and assessment software

LearningBranch is a pre-employment testing and language learning software that helps corporate businesses, healthcare organizations & educational institutions conduct skill assessments to streamline training and hiring processes. Students can deliver voice assignments & participate in oral tests.

Omnis

(0)

Contact center solution for customer engagement

Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

Avant One

(0)

cVortex

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Squirrels.ai

(0)

BlueTweak

(0)

AI-powered support with unified workspace

BlueTweak is an AI-powered customer support platform that consolidates omnichannel communication into a unified workspace. The platform integrates email, voice, chat, and social media messaging with AI automation features including conversational AI, proposed reply generation, and a smart knowledge base. It includes workforce management, quality assurance, analytics and reporting, and survey capabilities designed for multi-brand operations.

storm

(0)

Nexivo

(0)

Telecmi

(0)

Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

TaskFlow

(0)

TaskFlow: Click, Connect, Conquer!

TaskFlow is a comprehensive contact center, helpdesk, and dialer software, with advanced call routing, ticket management, and real-time analytics. It supports numerous integrations, and ensures security with end-to-end encryption and GDPR compliance.

CallVU

(0)

Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

OptimusCall

(0)

AI voice agent and virtual receptionist platform

OptimusCall is an artificial intelligence-powered business communication platform that combines voice agent capabilities, intelligent chatbot functionality, and customer relationship management tools. The platform manages inbound and outbound calls through an intelligent virtual switchboard, offers automated WhatsApp chatbot services across multiple messaging channels, and includes a lead management pipeline with automated follow-up capabilities.

Oration

(0)

Cloud-based AI voice agent platform for enterprises

Oration is a cloud-based platform for building and scaling autonomous AI voice agents that handle customer interactions via phone.

DialIntelligence Suite

(0)

Echonext

(0)

TIKTING

(0)

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Cintrix

(0)

Cloud-based contact center solution

Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

BookedAI

(0)

Hammer Cloud Platform

(0)

Automated self-service testing platform

Hammer Cloud Platform is a fully automated self-service testing platform for voice applications and contact center systems. It helps teams quickly
detect and measure performance issues by automating QA, regression, load, and ongoing active testing efforts across the entire development lifecycle.