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Contact Center Software for Mid Size Business (2026) - Page 9

Last updated: March 2026

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349 software options

Balto logo

AI-Powered Contact Center at Your Fingertips

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Balto is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Chat.

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Intalk.io logo

Break All Communication Barriers with intalk.io

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Intalk.io is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat, 24/7 (Live rep).

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VoiceAnalytics logo

Gain insights out of all your customer interactions

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VoiceAnalytics is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base.

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Pointel Configuration Management Solution logo

Improve your CX – A Solution to Configuration Drift

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Pointel Configuration Management Solution is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Phone Support, FAQs/Forum, Email/Help Desk.

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Thrio logo

Contact center technology. Done right.

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Thrio is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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CaseManager logo

Customizable contact center solution for excellence

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CaseManager is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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QualityDesk logo

Cloud-based contact center tool for customer service.

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QualityDesk is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Kiamo logo

Centralized & Aumented Customer Relationship

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Kiamo is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

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Luware Nimbus logo

AI-powered contact center for Microsoft Teams.

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Luware Nimbus is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat.

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DialerAI logo

Cloud callcenter for remote sales and customer communication

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DialerAI is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

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Newfies-Dialer logo

Cloud callcenter for remote sales and customer communication

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Newfies-Dialer is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base.

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Focus Contact Center logo

Call & Contact Center Software Focus Contact Center

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Focus Contact Center is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

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Sparrow logo

Unified agent desktop and productivity suite

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Sparrow is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk.

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ViaDialog logo

Smart interactions

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ViaDialog is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Users also considered
Samespace logo

Communication platform for sales & helpdesk teams

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Samespace is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, 24/7 (Live rep), Phone Support, FAQs/Forum, Knowledge Base.

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PhoneCall logo

Scalable cloud contact center for telemarketing needs

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PhoneCall is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep).

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ICS Flow logo

Automate your business, your way.

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ICS Flow is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner Eureka is available for Mid Size Business and offers the following support options: Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep), FAQs/Forum, Chat.

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

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OnviSource OmVista is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk.

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Users also considered
F-RevoCRM logo

Cloud-based, open-source CRM software for Japanese market

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F-RevoCRM is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

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Users also considered
Regal logo

The new standard in AI-powered CX

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Regal is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk.

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C2Perform logo

Cloud-based contact center performance management suite

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C2Perform is available for Mid Size Business and offers the following support options: Phone Support.

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Broadcaster BOT logo

Connect the world with your company.

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Broadcaster BOT is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk.

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VHT Callback logo

Callback services and alternatives to waiting on hold

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VHT Callback is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk.

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Users also considered
Aceyus logo

Employee & client experience management for contact centers

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Aceyus is available for Mid Size Business and offers the following support options: Phone Support.

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