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Contact Center
Page 13

Contact Center Software for Mid Size Business (2026) - Page 13

Last updated: March 2026

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1 filter applied

Features

Call Recording(259)

IVR(245)

Callback Scheduling(142)

Social Media Integration(129)

Activity Dashboard(238)

Integrated with

Microsoft 365(20)

Microsoft Outlook(30)

Google Calendar(25)

ActiveCampaign(24)

Adobe Commerce(17)

Pricing model

Free(62)

Open Source(11)

Free Trial(197)

One Time License(8)

Subscription(264)

Devices supported

Mac(149)

iPad(108)

Android(134)

Linux(129)

Web-based(346)

iPhone(129)

Windows(193)

Organization types

Small Business(335)

Non Profit(178)

Large Enterprises(324)

Public Administrations(174)

Freelancers(138)

Mid Size Business

User rating

All Reviews

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(270)

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349 software options

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CallVU

(0)

Digital call experience platform for call centers

CallVU is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

Read more about CallVU

Users also considered

Hyro

(0)

Conversational AI For Enterprise

Hyro is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

Read more about Hyro

Users also considered

Contact Cubed

(0)

AI-enabled call transcription and speech analytics software

Contact Cubed is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum.

Read more about Contact Cubed

Users also considered

Video Call Center

(0)

Your own branded, video call center in a matter of weeks

Video Call Center is available for Mid Size Business.

Read more about Video Call Center

Users also considered

NovelVox Unified Agent Desktop

(0)

Integrated Contact Center Desktop for Specific Business Need

NovelVox Unified Agent Desktop is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat.

Read more about NovelVox Unified Agent Desktop

Users also considered

ICTContact

(0)

Open source asterisk based contact center software

ICTContact is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Chat.

Read more about ICTContact

Users also considered

comdesk

(0)

comdesk is call center software to aid customer service

comdesk is available for Mid Size Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk.

Read more about comdesk

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat.

Read more about 3C Plus

Users also considered

Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

Fusion Connect CCaaS is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support.

Read more about Fusion Connect CCaaS

Users also considered

AgentHub

(0)

Live on-screen guidance software

AgentHub is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about AgentHub

Users also considered

NobelBiz OMNI+

(0)

End-to-end solutions for the call center industry

NobelBiz OMNI+ is available for Mid Size Business and offers the following support options: 24/7 (Live rep).

Read more about NobelBiz OMNI+

Users also considered

AI-Powered Voice Assistants

(0)

Customer experience software for eCommerce businesses

AI-Powered Voice Assistants is available for Mid Size Business and offers the following support options: Email/Help Desk.

Read more about AI-Powered Voice Assistants

Users also considered

Manhattan Active Omni

(0)

Omnichannel Retail Software

Manhattan Active Omni is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk.

Read more about Manhattan Active Omni

Users also considered

TIKTING

(0)

TIKTING® Help Desk & Change Management System

TIKTING is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about TIKTING

Users also considered

VoiceOwl

(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

VoiceOwl is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support.

Read more about VoiceOwl

Users also considered

IVRy

(0)

AI-powered customer relationship management (CRM) software

IVRy is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about IVRy

Users also considered

mySQM Customer Service QA

(0)

FCR Insights Software

mySQM Customer Service QA is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about mySQM Customer Service QA

Users also considered

HGS Agent X

(0)

Contact Center AI

HGS Agent X is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about HGS Agent X

Users also considered

Flip CX

(0)

Cost-saving automation for inbound calls

Flip CX is available for Mid Size Business and offers the following support options: FAQs/Forum, Chat, Phone Support, Email/Help Desk, Knowledge Base.

Read more about Flip CX

Users also considered

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about SOGEDES.X

Users also considered

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

Fastcall is available for Mid Size Business.

Read more about Fastcall

Users also considered

Nixxis Digital

(0)

Software for managing customer interactions

Nixxis Digital is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Nixxis Digital

Users also considered

DCDial

(0)

Contact center solution

DCDial is available for Mid Size Business and offers the following support options: Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about DCDial

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Mobile Service Cloud is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Mobile Service Cloud

Users also considered

CommPeak Cloud PBX

(0)

Cloud-Based Phone System Fully Synced with the Way You Work

CommPeak Cloud PBX is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about CommPeak Cloud PBX

Users also considered

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