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Contact Center
Mid size business

Top Rated Contact Center Software with Mid size business - Page 16

Last updated: October 2026

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OPINATOR

(0)

Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Nixxis Digital

(0)

Software for managing customer interactions

Nixxis Digital helps your organization run on self-service mode with powerful AI machine learning. Data will help you automate business processes thus reducing your operational costs while boosting your revenue. Nixxis Digital is customizable to organizational needs for customer satisfaction.

babelforce

(0)

AI Rudder

(0)

Cloud AI contact center for enterprise B2C ops

AI Rudder is a cloud-based contact center automation platform using AI voice, chat, and omnichannel agents to automate high-volume B2C.

e2 Agent

(0)

SynerVoxAi

(0)

Wiserep

(0)

Enterprise AI call center automation

Wiserep is call center software that enables multilingual conversations with analytics and integration capabilities.

Vocalcom

(0)

Customer Service Solution

Cloud-based contact center solution that provides a unified platform for managing all your customer communications in one place: phone, email, text messages and social media.

Cyber Shield

(0)

Smarsh Call Recording & Analytics

(0)

Read more about Smarsh Call Recording & Analytics

Users also considered

Antelope Systems

(0)

Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

Creatio

(0)

Cloud/on-premises AI CRM platform for enterprises

Creatio is a cloud-based or on-premises AI CRM and workflow platform for midsize and enterprise organizations, combining sales.

Authkey

(0)

Echo AI

(0)

Generative AI based conversation intelligence platform

Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

Sycurio.Voice

(0)

PCI compliant payment solutions for contact centers & CRM

Sycurio creates enhanced PCI DSS compliant payment experiences in all your voice & digital channels. Our solutions include PCI compliant phone & IVR payments solutions for contact centers, digital payment links for agent chat and messaging apps, and payment APIs for AI service & app development.

SQM CX Quality™

(0)

FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

EasyGoIVR

(0)

Transform Your Call Center Dynamics with EasyGoIVR.

EasyGoIVR by SAN Softwares is a cloud-based IVR software that provides personalized call responses, real-time call reporting, monitoring, and CTI integrations. It directs calls to the appropriate destination and offers a graphical representation of call analytics.

Apex by Prime Alley

(0)

Business software solution by Prime Alley

Apex by Prime Alley is a business software solution offering core operational capabilities for organizations seeking structured.

NobelBiz OMNI+

(0)

End-to-end solutions for the call center industry

All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

Nuance Contact Center AI

(0)

Read more about Nuance Contact Center AI

Users also considered

NobelBiz Voice Carrier Network

(0)

Enhance Your Contact Center with Superior Voice Solutions

The NobelBiz Voice Carrier Network is constructed on a telephony infrastructure that is primarily tailored for contact center applications.

Read more about NobelBiz Voice Carrier Network

Users also considered

mobiVoice

(0)

Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

Verascape

(0)

Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

KingAsterisk Custom VICIdial

(0)

Personalized VICIdial features for smoother operations.

Enhance your VICIdial platform with custom features, interface improvements, workflow adjustments, reporting, and operational enhancements designed to support your unique business requirements and daily activities.

Read more about KingAsterisk Custom VICIdial

Users also considered

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