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Customer Communications Management Software - Page 6

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eBanqo logo
4.2
(22)

Customer engagement platform with automation

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eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

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Moveo.AI logo
5.0
(9)

Conversational AI platform

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Moveo.AI is an enterprise-grade platform, driven by generative AI and proprietary LLMs. Our genAI agents effortlessly process any data, enabling automation of diverse business processes. Moveo.AI evolves, learning from past interactions, adeptly handling misspellings, and scaling to meet demands.

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Hatch logo
3.9
(33)

Start With a Text, End With an Appointment.

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Two-way texting, email, and phone with automation for home improvement.

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RingCentral Engage Digital logo
4.7
(11)

Unified management tool for customer service conversations

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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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Fanpage Karma logo
4.5
(13)

All-in-one Social Media Management Tool

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Fanpage Karma is a leading social media management solution that facilitates the boring and stressful parts of managing a presence across all social media platforms, and lets people focus on the things that they really value: sharing their messages and content to an ever-growing number of fans.

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AIO logo
4.9
(9)

Omnichannel marketing and digital communication software

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AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

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Potion logo
5.0
(8)

AI-based personalized video email solution

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Potion is a cloud-based software that provides businesses with the ability to manage their product catalog, inventory, and order fulfilment.

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WorkHub Tasks logo
5.0
(8)

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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Simplify360 logo
4.4
(14)

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Statuspage logo
4.4
(14)

Status & incident communication tool

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Statuspage from Atlassian is a cloud-based status & incident communication system to keep users informed during downtime, with real-time incident notifications

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Wapp Blaster logo
4.4
(14)

Customer communications management software

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Wapp Blaster is a mobile and SMS marketing software that helps businesses attach videos and photos to send messages in bulk. Key features include dynamic messages creation, auto group posting, multi-language functionality, anti-blocking algorithm, contacts extractor, and anti-block functionality.

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Clickatell logo
4.3
(15)

The Global Leader in Chat Commerce

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Clickatell’s Chat Commerce Platform as a Service delivers full, authenticated commerce experiences within the most widely adopted mobile messaging environments, such as WhatsApp, Apple Messages, SMS and USSD.

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charles logo
4.3
(15)

Web-based conversational commerce suite for consumer brands

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charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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Intelledox logo
4.7
(10)

Guided Forms, Doc-Gen, Workflow, Integrations | Next-Gen CCM

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Intelledox is a cloud-based solution designed to help businesses automate processes for customer service, on-boarding, and acquisition. The custom form builder lets users collect information for loan applications, claims, and other documents, streamlining cross-channel interaction across pipelines.

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MadeMarket logo
4.7
(10)

Customer relationship and deal management platform

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MadeMarket is a purpose-built customer relationship and deal management platform designed for investment bankers and capital markets professionals. Key management features include dashboards with auto-generated data, ready-built around industry pipeline metrics that monitor tasks, projects, and deal flows with dynamic customization capabilities.

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IncognitoDesk logo
4.7
(10)

Cloud-based unified messaging platform

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IncognitoDesk is a cloud-based platform that provides businesses with a single web interface for all their messaging app accounts, which allows them to handle customers' queries on a unified location. Supervisors can view and respond to messages, organize them in folders, and annotate chats using a full keyboard.

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Voyent Alert! logo
4.8
(9)

Stay Alert. Stay Connected.

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Powering your client communications while providing targeted, personalized & enriched notifications for both emergencies and day to day.

Voyent Alert! goes beyond the traditional competitive offerings and gives you the power to include personalized information, maps, visuals and attachments.

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Cisco Finesse logo
4.9
(8)

Customer Service solution with digital experience

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Cisco Finesse is a digital contact center solution that enhances customer and agent experience with robust features such as direct call transfers, real-time coaching, internal communication channels, call monitoring, and advanced analytics to understand areas of improvement. The system integrates with multiple Cisco communications solutions to provide a unified customer experience while also securely transfering data from one system to another.

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Certainly logo
4.4
(13)

Certainly is a powerful Conversational AI Chatbot builder

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The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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Sparklane logo
4.1
(19)

Lead generation software

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Increase your revenue with sales intelligence. Predict is a complete and powerful lead generation solution for ETIs and large corporates

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Case Status logo
5.0
(7)

Connect clients. Automate flows. Grow your Firm

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For law companies who are concerned about client happiness, Case Status is the best client service software. Our top-of-the-line mobile application gives clients all the information they require to know what is happening with their case, the next steps, and offers a productive contact channel.

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Flexitive logo
5.0
(7)

Graphic designing tool for marketing and advertising teams

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Flexitive is a graphic designing software designed to help marketing and advertising professionals automate the process of creating, managing and distributing designs across multiple channels. It lets users ideate creatives in various resolutions or sizes to test demographics and language changes.

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Increso logo
4.6
(10)

Cloud-based customer communications platform

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Inxide by Increso is a cloud-based customer communications platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Avaya Experience Platform logo
4.7
(9)

Contact center management solution

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Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

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Ticker logo
4.7
(9)

Communications Platform as a Service

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Ommnichannel communications platform that integrate, automate and personalice contact with customers for WhatsApp, Messenger, Instagram and more. Companies can integrate Ticker with its technosystem through Ticker APIs and webservices.

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