getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Engagement Software with Reporting/Analytics in 2026 - Page 15

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

564 software options

Zoho SalesIQ logo

Discover the future of customer engagement

learn more
Live chat software to increase sales and improve customer service.
Engage in real time and send targeted messages to your prospects and customers.

Read more about Zoho SalesIQ

Users also considered
charles logo

Web-based conversational commerce suite for consumer brands

learn more
charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Read more about charles

Users also considered
Open Social logo

Community, member, and engagement management software

learn more
Open Social helps organizations create, deploy, and manage online spaces to streamline communication, collaboration, and engagement operations. The white-labeling capabilities lets users personalize the platform with custom colors, images, taxonomies, header and footer menus, and other elements.

Read more about Open Social

Users also considered
Landbot logo

Build AI Agents that convert. No engineering needed.

learn more
Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

Read more about Landbot

Users also considered
Loyal Zoo logo

Digital loyalty card service for SME retailers and eateries

learn more
Engage one -time customers with a loyalty program that will grab their attention. Loyalzoo enables no hassle loyalty that helps to keep customers forever

Read more about Loyal Zoo

Users also considered
Custellence logo

Customer journey mapping tools solution with mapping cards

learn more
A web-based customer engagement solution that creates customer journey mapping tools to gather information on user experiences, customer data, and overall satisfaction with features such as drag and drop editing, customizable maps, data visualization, a media library, collaboration tools, and more.

Read more about Custellence

Users also considered
WalkMe logo

Transform the User Experience

learn more
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

Read more about WalkMe

Users also considered
eDesk logo

eDesk; the most scalable eCommerce customer support tool for

learn more
Quickly connect with your customers, wherever you sell online. Centralize customer queries and order details from all your sales channels in a simple dashboard.

Read more about eDesk

Users also considered
Simplify360 logo

Customer experiences tools Software

learn more
One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

Read more about Simplify360

Users also considered
Chatlayer logo

Conversational AI Platform

learn more
Chatlayer is an easy-to-use AI platform that lets you build and maintain voice and chatbots in more than 125 different languages, with no coding, to personally connect with customers at the right moment, across multiple channels.

Read more about Chatlayer

Users also considered
Pushwoosh logo

Retain your valuable audience through effective messaging

learn more
Achieve the growth you strive for with one platform. Engage, convert, and retain your customers through push notifications, in-app messages, emails, SMS, and WhatsApp messaging.

Read more about Pushwoosh

Users also considered
The Loop Experience Platform logo

Engage Everywhere

learn more
Loop® is a real-time experience management platform for location-based operations that have physical locations to manage as well as digital and social touchpoints. The Loop Experience Platform includes a suite of channels for collecting insights and engaging with customers.

Read more about The Loop Experience Platform

Users also considered
BlueConic logo

Customer growth platform powered by real-time AI decisioning

learn more
BlueConic turns first-party data into real-time revenue decisions — coordinating every channel from acquisition through retention.

Read more about BlueConic

Users also considered
Smaply logo

Customer experience solution with customer profile sharing

learn more
Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

Read more about Smaply

Users also considered
Viber logo

Mobile messaging platform

learn more
Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Read more about Viber

Users also considered
Clientify logo

All-in-one Communication, Sales, and Marketing platform.

learn more
Clientify is a CRM and digital marketing platform that helps companies manage contacts, automate sales and campaigns, and improve customer relationships. It is designed to optimize business processes and increase the productivity of the sales, marketing and comunication teams.

Read more about Clientify

Users also considered
Vepaar logo

All-In-One Solution for Managing Your Online Business

learn more
Vepaar is a cloud-based customer relationship management software that helps businesses handle operations related to eCommerce stores, customer interaction, and more.

Read more about Vepaar

Users also considered
Engage360 logo

? AI-Driven Omnichannel Marketing Platform

learn more
Vizury Engage360 ia an AI-driven Omnichannel marketing platform that aims to bring efficiency in your marketing spends by integrating CRM channels like emails, notifications, messaging, chatbot apps together with paid programmatic advertising channels through social, native, display & video ads.

Read more about Engage360

Users also considered
Gainsight CS logo

Customer success platform

learn more
Gainsight helps companies protect revenue and drive expansion by unifying customer data, surfacing AI-powered insights, and automating engagement across the post-sale journey.

Read more about Gainsight CS

Users also considered
Comarch Loyalty Marketing Platform logo

Powering hundreds of loyalty programs worldwide.

learn more
No code & API Centric Loyalty & Customer Engagement Platform that allows you to collect zero and first-party data, build loyalty programs, and run marketing campaigns across all channels.

Read more about Comarch Loyalty Marketing Platform

Users also considered
Akita logo

Customer Success Software

learn more
Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers.

Read more about Akita

Users also considered
Hootsuite logo

Social media management & scheduling for SMBs and enterprise

learn more
Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

Read more about Hootsuite

Users also considered
Sprout Social logo

Social Media Management Software for Business

learn more
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

Read more about Sprout Social

Users also considered
Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

learn more
Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform made for building stronger customer relationships. With support for SMS, MMS, RCS & WhatsApp, we make it easy to engage customers on mobile channels they love—at scale. CRM-integrated, 100% security, 24/7 support. 

Read more about Sinch Engage

Users also considered
emBlue logo

Integrate channels, become omnichannel

learn more
Segment your audience based on interests, activity in your campaigns, or behaviors on your website. Then, create effective remarketing campaigns and increase your results.

Read more about emBlue

Users also considered