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Comarch Loyalty Marketing Platform Logo

Powering hundreds of loyalty programs worldwide.

(1)

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Comarch Loyalty Marketing Platform Pricing, Features, Reviews and Alternatives

Comarch Loyalty Marketing Platform product overview

What is Comarch Loyalty Marketing Platform?

No code and API-Centric Loyalty Marketing Platform that you can easily blend into any IT ecosystem with existing MarTech solutions. Enriched by Comarch's proprietary AI/ML, Loyalty Marketing Platform can analyze the data produced by program members and identify patterns in your customers' behavior to hyper-personalize promotions, marketing content, and overall experience with your brand.

Key benefits of using Comarch Loyalty Marketing Platform

- Build and manage immersive B2B, B2C, B2E loyalty programs
- Design and run captivating marketing campaigns
- Deliver personalized CXs across multiple touchpoints
- Collect zero & first-party data and analyze customer behavior
- Create and deliver a highly engaging loyalty app and website

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat

Training options

Videos
Documentation
Webinars
Live Online
In Person

Comarch Loyalty Marketing Platform features

Functionality

4.1

/5

7

Total features

83

7 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Data Import/Export
Reporting & Statistics
Customizable Branding
Email Marketing

Functionality contenders

Comarch Loyalty Marketing Platform users reviews

Overall Rating

4.4

/5

7

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

3

4

0

0

0

Overall rating contenders

TT
AvatarImg

THI THU HIEN T.

Airlines/Aviation, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reasons why we chose Comarch Loyalty Solution

Reviewed 8 months ago

Very happy to use and interact with the technical & commercial team😊.

Pros

Very agile system will well designed core functions that accomodate our program need + a very efficiently supportive team.

Cons

I dont find any functions that we dont like.

DP
AvatarImg

Deepak P.

Oil & Energy, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good and easy

Reviewed 11 days ago

The product is pretty good for managing currencies, and raffles and couponing etc.

Pros

COMARCH is very easy to use once you get a hang of it depending on the version that is being used. The latest version is very user friendly.

Cons

There may be a dependency of the organization's tech stack to work in tandem with COMARCH, this needs to be taken into account while designing the architecture.

JP
AvatarImg

Juan Paolo T.

Telecommunications, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Making a difference through Rewards Management market leadership

Reviewed 9 months ago

COMARCH has shown true partnership by being as involved as they can to provide solutions and recommendations to achieve the company's vision. The Product roadmap, albeit a bit late on the modernization (such as redesigning the product into a true microservice solution), shows innovation remains to be at the forefront. Application of Global Practices allows the product to evolve and keep up to par, therefore allowing the customer to likewise remain ahead.

Pros

Ease of rollout and a true separation of Rewards Product Catalogue allowing business users to perform Rewards SKUs, and mechanics without needing IT intervention

Cons

Cost to host and maintain the Platform is high vs what the enterprise needs today. We are not fully using all of the capabilities of the platform but the cost is for the full stack even if not in use.

JP
AvatarImg

Jerome P.

Telecommunications, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Globe Rewards with Comarch

Reviewed 9 months ago
Pros

I like that we can track the redemptions of our customers at real time. It is also easy to manage and navigate through the platform.

Cons

Some capabilities from our side still needs to be integrated to the Comarch platform which limits some of the capabilities that we can do. But with the right time, we will be able to integrate with them majority of our platforms.

HD
AvatarImg

Huy D.

Airlines/Aviation, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Comarch loyalty platform review

Reviewed 10 months ago

Satisfied.

Pros

Powerful capability on business rules configuration. Product easy to use.

Cons

Rewards functionality is not really dynamic

Comarch Loyalty Marketing Platform FAQs

Q. Who are the typical users of Comarch Loyalty Marketing Platform?

Comarch Loyalty Marketing Platform has the following typical customers:
Large Enterprises


Q. What languages does Comarch Loyalty Marketing Platform support?

Comarch Loyalty Marketing Platform supports the following languages:
Russian, English, Arabic, Italian, Spanish, German, French, Polish, Bulgarian, Czech, Dutch, Finnish, Greek, Hungarian, Indonesian, Japanese, Norwegian (Bokmal), Portuguese, Portuguese, Romanian, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Comarch Loyalty Marketing Platform offer an API?

Yes, Comarch Loyalty Marketing Platform has an API available for use.


Q. What level of support does Comarch Loyalty Marketing Platform offer?

Comarch Loyalty Marketing Platform offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Common Comarch Loyalty Marketing Platform comparisons

Comarch Loyalty Marketing Platform logo
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