Agendize Pricing, Features, Reviews & Comparison of Alternatives

Agendize is an all-in-one customer relationship platform with an online scheduling solution that allows customers to book appointments with your company outside regular business hours. It comes as a suite of customer service tools, including online scheduling platform, CRM integration, click-to-call buttons, a form builder, and a live chat windows.

This solution automatically generates a few lines of code that can be embedded in your company’s website, or as an HTML widget to your WordPress or Wix platform. It’s also available as a Facebook app so your Facebook fans can directly schedule appointments from your Facebook page. If you don’t already have a website, Agendize supplies users with free booking landing pages containing your company’s information. Your customers also have the option to pay you online via PayPal.

Agendize is a customer management platform combining online scheduling, calendar management, email automation, and CRM management in one web-based solution. Available for service-based companies of any size, it helps solidify your web presence, strengthen your customer relationships, and generate more sales.

Agendize can be set up to require your approval prior to confirming an appointment. This is to ensure you have enough staff and resources on the date and time booked. Forms can be created to capture customer data, and chat and click-to-call buttons embedded on your site ensure your visitors get the help they need ASAP. All forms and buttons are customizable, including the messages your customers receive for successful bookings. Operating hours, staff experience and availability, even the frequency of the email reminders sent by the platform, can be configured as you see fit.

For businesses intending to offer Agendize as a service add-on, the app provides a full set of APIs and 100 percent white labeling. Developers get full access to the Agendize developer platform for free, and an exclusive partner console is available to partner resellers.

• Experience level: Beginner to advanced
• Industry: Service-based businesses
• Business size: Small businesses to large enterprises
• Departments/roles: Business owners, staff, customers
• Budget/point: Paid plans starting at $50 per user per month
• Example customers: Mono Solutions, 1&1 PR, Central College (Pella, Iowa), Vitality Men, and Seccion Amarilla

Agendize Online Scheduling

Agendize Online Scheduling enables customers to book appointments with your company 24/7. Confirmed bookings are automatically plotted to your synchronized calendar such as Google Calendar or Microsoft Outlook, giving you a clear view of your daily schedule and the services your customers expect from you. Automated email notifications and reminders limit the number of no-shows. If clients need to cancel or reschedule an appointment, the confirmation email they receive contains a link that will walk them through the process.

Agendize provides the necessary tools to customize the look and feel of your booking widget, define reminders and notifications, and specify business hours and staff availability. Because it readily integrates with email apps such as MailChimp, Campaign Monitor, and Constant Contact, every new customer is automatically added to your contact list.

Agendize CRM

Agendize comes with a built-in CRM software that automatically adds customers who book appointments via the Agendize Online Scheduling system to your client list. The Agendize CRM solution allows you to tag and target customers according to their behavior and purchase histories for future marketing campaigns, send them promotions through personalized email and SMS messaging, and organize your client list via the import/export functionality.

Your client database can be viewed from the Clients tab in your Agendize console. There, you will see a history of all their booked appointments, the different ways they can be contacted, and the emails sent to them by the platform. Agendize also integrates with third-party CRM solutions such as Salesforce, Zoho, and Capsule CRM.

Agendize Click-to-Call

A company that responds to queries in real time and immediately addresses client concerns is one that’s likely to generate a loyal customer following. Customer service is the new marketing, after all. With Agendize’s click-to-call feature, customers have the ability to initiate a conversation with your customer service team with just the touch of a button. Visitors can request for an instant callback as well, free of charge. Quality, uninterrupted landline and mobile coverage is available, with rates varying from one provider to the next.

The click-to-call button is highly customizable. You can configure it all you want so it’s easy for customers to locate. Audio messages and operating hours can be defined, and click-to-call conversations can be recorded free of charge for future use – for quality auditing, for example. Agendize stores recordings for one full month.

Agendize Call Tracking

Leads come to a business from a variety of channels. Agendize Call Tracking numbers allow businesses to track the origin of their leads. A Call Tracking number is a dummy phone number attached to your main company landline or mobile phone. Agendize generates one for each communication channel your business uses for advertising: flyers, landing pages, magazines, and more. This gives your company the opportunity to track which advertising campaigns drive the most leads and phone calls.

Agendize Live Chat

Customers want their questions or issues taken care of right away, and a live chat feature is one way to ensure just that. Agendize Live Chat enables you to chat with site visitors in real time, resulting in better service, better conversions, more satisfied customers, and more sales.

Live chat invitations and sound alerts can be customized, and chat responses can be preconfigured. File exchange is allowed between your chat support representative and the customer, and a transcript of their conversation can be downloaded. Agendize Live Chat keeps track of data, such as the city and location of your site visitor, including his/her chat history with your company.

Agendize Form Builder

Agendize Form Builder simplifies data collection through contact forms and online surveys. This feature allows you to capture essential data such as contact information, quotation requests, and feedback. Web forms can be built from scratch or through pre-designed templates that can be customized to suit your unique needs. Customers can also save unfinished surveys or forms they intend to complete at a later time.

Notifications are automatically pushed to your email address whenever a contact form or online survey is completed and submitted.

Aside from a full suite of APIs that developers can use to link various services, Agendize readily integrates with MailChimp, Constant Contact, Salesforce1 Platform, Google Calendar, Microsoft Outlook, Zoho CRM, and Capsule CRM.

• Online scheduling platform that allows your customers to book appointments with your company 24/7
• Integrates with commonly used apps for a more holistic approach to managing your business
• Can be used as an app for your Facebook page
• Supports multiple languages and currencies
• Offers downloadable apps for iOS, Android, and Windows Phone devices