We have been using Agendize for about a year now and it has been very helpful to our CRM business. We have used different scheduling systems in the past but Agendize has been the best system we tried. It is very easy for our clients to schedule their appointments with us. We have customized all of our booking widgets and Agendize has integrated seamlessly with our website and social media pages. We are a bridal boutique that has numerous appointments per week and we use Agendize on a daily basis. We have had the best experience using this software and the customer service and assistance has been wonderful as well. We would high recommend Agendize to any business who uses a client scheduling system.
The Agendize software keeps our business and client appointments very organized. Once you learn how to navigate the software, it is very easy to use! It is wonderful to be able to customize our scheduling system to our companies branding too. You can customize tons of different features on agendize.
At first, it was difficult to navigate but once we learned all of the features, it has been great.
Thank you for the great review Angelea! We're making more of an effort every day to improve our usability and friendliness, but our teams will be more than glad to hear your great feedback!
The Agendize Team
Likelihood to recommend: 10/10
Not only is the software very simple to use, the customer service is outstanding. They are always easy to reach whenever I needed questions answered. They have follow ups with me to ensure I am still satisfied with my purchase, which I am!
- Easy to use - Quick - Keeps clients and appointments organized - Clients find it easy to use - Clients can change/modify their own appointments - Give me peace of mind that my appointments remain organized - So much more!
Any cons experienced, I can ensure they will help you out with their outstanding customer service.
Thank you so much Alexandra! Wonderful words from an always wonderful customer.
The Agendize Team
Likelihood to recommend: 10/10
I researched a ton of different appointment booking software that synced with Salesforce (the companies CRM) and Agendize was the best by far. Easy to use, cheapest option (some companies are crazy expensive) and great features.
None that I can think of.
Thank you for your outstanding review Andja, we truly appreciate your feedback. Don't hesitate to reach out should you have any needs in the future!
The Agendize Team
Likelihood to recommend: 10/10
Agendize’s roster of online tools has been strategically crafted to help businesses strengthen their online presence and close more sales. The platform also offers an exceptional online booking system, which businesses in a wide variety of industries can use to grow their client bases and save their staff members valuable time.
Helps improve customer communication
Most plans only include one user per account
Agendize Scheduling Software saves me hours every week while improving the quality of my sales calls and makes it even easier for customers to book me. The solution also integrates perfectly with my Google Calendar and Zoho CRM, so I don’t need to change a thing about the way I work!
The customer support is amazing. It this day in age its unlikely to get a live person on the phone when something breaks. Let alone a solution in one call.
I had some trouble getting integrated with outlook but support was right by my side to assist.
Visit our website for pricing information.
Agendize is an all-in-one customer relationship platform with an online scheduling solution that allows customers to book appointments with your company outside regular business hours. It comes as a suite of customer service tools, including online scheduling platform, CRM integration, click-to-call buttons, a form builder, and a live chat windows.
This solution automatically generates a few lines of code that can be embedded in your company’s website, or as an HTML widget to your WordPress or Wix platform. It’s also available as a Facebook app so your Facebook fans can directly schedule appointments from your Facebook page. If you don’t already have a website, Agendize supplies users with free booking landing pages containing your company’s information. Your customers also have the option to pay you online via PayPal.
Agendize is a customer management platform combining online scheduling, calendar management, email automation, and CRM management in one web-based solution. Available for service-based companies of any size, it helps solidify your web presence, strengthen your customer relationships, and generate more sales.
Agendize can be set up to require your approval prior to confirming an appointment. This is to ensure you have enough staff and resources on the date and time booked. Forms can be created to capture customer data, and chat and click-to-call buttons embedded on your site ensure your visitors get the help they need ASAP. All forms and buttons are customizable, including the messages your customers receive for successful bookings. Operating hours, staff experience and availability, even the frequency of the email reminders sent by the platform, can be configured as you see fit.
For businesses intending to offer Agendize as a service add-on, the app provides a full set of APIs and 100 percent white labeling. Developers get full access to the Agendize developer platform for free, and an exclusive partner console is available to partner resellers.
Agendize Online Scheduling enables customers to book appointments with your company 24/7. Confirmed bookings are automatically plotted to your synchronized calendar such as Google Calendar or Microsoft Outlook, giving you a clear view of your daily schedule and the services your customers expect from you. Automated email notifications and reminders limit the number of no-shows. If clients need to cancel or reschedule an appointment, the confirmation email they receive contains a link that will walk them through the process.
Agendize provides the necessary tools to customize the look and feel of your booking widget, define reminders and notifications, and specify business hours and staff availability. Because it readily integrates with email apps such as MailChimp, Campaign Monitor, and Constant Contact, every new customer is automatically added to your contact list.
Agendize comes with a built-in CRM software that automatically adds customers who book appointments via the Agendize Online Scheduling system to your client list. The Agendize CRM solution allows you to tag and target customers according to their behavior and purchase histories for future marketing campaigns, send them promotions through personalized email and SMS messaging, and organize your client list via the import/export functionality.
Your client database can be viewed from the Clients tab in your Agendize console. There, you will see a history of all their booked appointments, the different ways they can be contacted, and the emails sent to them by the platform. Agendize also integrates with third-party CRM solutions such as Salesforce, Zoho, and Capsule CRM.
A company that responds to queries in real time and immediately addresses client concerns is one that’s likely to generate a loyal customer following. Customer service is the new marketing, after all. With Agendize’s click-to-call feature, customers have the ability to initiate a conversation with your customer service team with just the touch of a button. Visitors can request for an instant callback as well, free of charge. Quality, uninterrupted landline and mobile coverage is available, with rates varying from one provider to the next.
The click-to-call button is highly customizable. You can configure it all you want so it’s easy for customers to locate. Audio messages and operating hours can be defined, and click-to-call conversations can be recorded free of charge for future use – for quality auditing, for example. Agendize stores recordings for one full month.
Leads come to a business from a variety of channels. Agendize Call Tracking numbers allow businesses to track the origin of their leads. A Call Tracking number is a dummy phone number attached to your main company landline or mobile phone. Agendize generates one for each communication channel your business uses for advertising: flyers, landing pages, magazines, and more. This gives your company the opportunity to track which advertising campaigns drive the most leads and phone calls.
Customers want their questions or issues taken care of right away, and a live chat feature is one way to ensure just that. Agendize Live Chat enables you to chat with site visitors in real time, resulting in better service, better conversions, more satisfied customers, and more sales.
Live chat invitations and sound alerts can be customized, and chat responses can be preconfigured. File exchange is allowed between your chat support representative and the customer, and a transcript of their conversation can be downloaded. Agendize Live Chat keeps track of data, such as the city and location of your site visitor, including his/her chat history with your company.
Agendize Form Builder simplifies data collection through contact forms and online surveys. This feature allows you to capture essential data such as contact information, quotation requests, and feedback. Web forms can be built from scratch or through pre-designed templates that can be customized to suit your unique needs. Customers can also save unfinished surveys or forms they intend to complete at a later time.
Notifications are automatically pushed to your email address whenever a contact form or online survey is completed and submitted.
Aside from a full suite of APIs that developers can use to link various services, Agendize readily integrates with MailChimp, Constant Contact, Salesforce1 Platform, Google Calendar, Microsoft Outlook, Zoho CRM, and Capsule CRM.