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Customer Engagement Software for Mid Size Business (2026) - Page 12

Last updated: April 2026

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538 software options

Front logo

AI-enabled customer service platform for collaboration

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Front is a customer operations platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Mixpanel logo

Powerful, self-serve product analytics.

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Mixpanel helps companies build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain to improve their user experience.

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Kenyt AI Agents logo

AI assistants for marketing, sales, and support

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Kenyt is an AI-enabled platform designed to help businesses improve customer engagement using chatbots. It allows organizations to build, deploy and manage intelligent chatbots. It enables enterprises to automate repetitive tasks, reduce error rates and provide an improved user experience.

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Pendo logo

Product usage & behavior data capture

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Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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Yotpo logo

Marketing platform for collecting and showcasing reviews

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Customer content boosts average order value, time on site, pages viewed, and more. Showcase customer reviews, photos, and more on site to build shopper trust.

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Pipedrive logo

Cloud-based CRM solution for salespeople

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Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

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CustomShow logo

Create Video and Media Rich Presentations

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CustomShow: Online editor for stunning, video-rich presentations. Simplify sharing with a link. Real-time brand control. Customize slides for each meeting.

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XEBO.ai logo

Cloud-based Feedback Management Solution

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Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

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Disciple logo

LIMITED OFFER ON NOW: GET 25% OFF!

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Our interactive software drive 16x more engagement than typically seen on branded social media pages.

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Mobile Text Alerts logo

#1 SMS Marketing Service for Businesses

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Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

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Apollo.io logo

Find ideal prospects and convert them into customers.

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End-to-end outbound sales platform. Find prospects, communicate at scale, win deals. Easily, from one place.

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Userlane logo

Instant software adoption, instant results.

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Userlane helps you automate user onboarding and support, and ultimately increase customer engagement and customer lifetime value.


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Intercom logo

AI-powered customer service with helpdesk

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Intercom is redefining how businesses support their customers using powerful messaging and automation

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INO CX logo

All-in-One Business Communication Solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Aluminati logo

Alumni management solution for organizations

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Aluminate Community Builder is a cloud-based alumni management solution that helps organizations streamline processes for managing memberships, recruitment, event planning and more. Users can create profiles with information such as name, contact details, biography, employment history, and skills.

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Vivocha logo

Next Generation Customer Interaction Platform

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Vivocha is the simplest and most effective multi-channel online customer engagement service.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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Birdeye Messaging logo

Omnichannel customer communication platform

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Birdeye Messaging is a customer communication software that helps businesses manage text-based communications across multiple social media platforms, such as Instagram, Facebook, and Google.

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Repro logo

Web-based customer engagement platform

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Repro is a web-based customer engagement platform that helps enterprises create personalized buyer journeys for customers. It enables marketers to implement emails and push notifications in order to send the appropriate content to a targeted group of audience.

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LEAP logo

Cloud-based customer engagement tool for retailers.

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LEAP is a cloud-based platform that helps brand owners, retailers, and corporations manage customer engagement via location-based advertisement. The platform aims to enhance customer engagement by helping businesses understand and cater to their customers' needs. For retail chains, LEAP provides various features to comprehend customer behavior and enhance their shopping experience through augmented reality and virtual reality.

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Prokeep logo

Distribution solution

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Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automations.

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texti.fi logo

Improve communication with customers and increase sales.

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Using our Traffic solution, you can deliver information to customers in a matter of seconds. SMS marketing is a powerful driving force in modern business, and when used appropriately and wisely, can substantially increase profits and the visibility of the business.

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IFS Field Service Management logo

Field service management system for businesses of all sizes

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IFS FSM is an AI-based omni-channel field service management solution that helps manufacturers and distributors manage job statuses, assets, and technician activities in the field. Users can automate the processes of scheduling and planning based on service-level agreements and customer contracts.

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Screeb logo

We help companies to (re)connect with their customers

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The All-In-One Platform 
to Build Product Experiences Your Users Will Love

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