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Customer Engagement Software for Mid Size Business (2026) - Page 10

Last updated: April 2026

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538 software options

Mention Me logo

Customer Advocacy Intelligence Platform

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Mention Me helps brands to identify, activate, and nurture loyal customers, turning brand fans into a powerful growth driver. Over 500+ global brands are already harnessing the power of advocacy with Mention Me, including PUMA, Charlotte Tilbury and Nutmeg.

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Hotjar logo

Digital experience insights for any business selling online

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Hotjar provides website heatmaps and behavior analytics tools that reveal how visitors interact with websites. The platform combines visual feedback through heatmaps and session recordings with direct user input via surveys and feedback collection, allowing businesses to identify conversion blockers and optimize user experience. Hotjar integrates with popular tools like Google Analytics and Zapier to deliver comprehensive insights about website performance.

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elevio logo

Self-service support & customer education platform

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Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Serviceform logo

AI-powered conversations for better website conversions

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Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

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Square Loyalty logo

Customer loyalty software with card-linked rewards

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Thank your regulars with a customer loyalty program. Customers who enroll in a Square Loyalty rewards program spend an average of 43% more.

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Notificare logo

Customer Engagement Platform

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Notificare is a leading Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions.
With channels App Push, Web Push, Email, SMS, and Mobile Wallet.

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Jahia logo

Digital experience and content management platform

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Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more.

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Text Request logo

Ignite customer engagement

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Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

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Survicate logo

Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on insights that drive customer engagement. Run surveys across sources, spark conversations, and gather real-time input. Use AI to analyze feedback. Connect with 40+ tools to act on the data.

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Merren logo

Customer engagement and survey platform

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Merren catches the valued customers at a pivotal moment through an easy-to-use platform that they use every day to capture their feedback. Know their preferences and intent and understand their priorities and behavior to transform your business initiatives.

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Leadoo logo

Converting existing traffic into leads & online sales

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Want to convert more sales and/or leads from your existing website traffic? Leadoo is built for one purpose: results. Leadoo, the World's first and only Lead-Driven Marketing Platform, turns your passive website visitors into qualified leads, in interactive and friendly ways.

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AppFollow logo

Understand and elevate your app’s reputation.

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AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy!

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SendX logo

Affordable Email Marketing Software

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SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9.99/month.

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Planhat logo

Customer success platform

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Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

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Skilljar Customer Education logo

The leading LMS for Customer and Partner Training

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Skilljar is the leading external LMS to drive product adoption, increase net retention, and lower cost to support. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations.

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Dyrect logo

Convert Marketplace Buyers into your Loyal Repeat Customers

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Convert unknown marketplace buyers into loyal repeat customers using first-party data.

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MarfeelPress logo

WordPress plugin for website optimization and publishing

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MarfeelPress is a WordPress plugin, which offers various tools to help businesses optimize audience engagement, ad revenue, and monetization across mobile websites. Users can publish SEO-optimized content across multiple platforms and send push notifications to specific recipients.

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Netigate logo

Manage and analyse feedback from customers and employees

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Boost customer engagement with feedback from every touchpoint. Netigate helps you understand what drives loyalty—and take action in real time.

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WotNot logo

Automating customer interactions at scale

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WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions through AI insights and improve CX. With CallMiner, businesses can increase customer satisfaction, customer retention, and profitable customer behavior.

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Confer With logo

Live video shopping that converts

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Confer With allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences.

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Selligent logo

Multi-channel marketing solution fusing insight & engagement

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Selligent is a multi-channel marketing solution for identifying customers, analyzing behavior across channels, and interpreting data with custom reports

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Airim logo

Smart Customer Education

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Reduce dropoff rates and increase customer engagement by showing self-help articles intelligently in your website or app

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NinjaChat logo

Live Chat Software

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500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

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OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

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