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Customer Engagement Software for Mid Size Business (2026) - Page 14

Last updated: March 2026

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584 software options

Twilio Flex logo

Omnichannel customer communications system

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Twilio Flex is available for Mid Size Business.

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Cockpit logo

Conversational intelligence training & assessment software

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Cockpit is available for Mid Size Business.

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Emarsys logo

Customer experience and marketing automation platform

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Emarsys is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Merren logo

Customer engagement and survey platform

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Merren is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

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TINT Virtual Try-On Platform logo

TINT Virtual Try-On Platform

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TINT Virtual Try-On Platform is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Cordial logo

Cloud-based marketing automation platform

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Cordial is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, Knowledge Base.

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HelpHero logo

Helps web-based apps to build better onboarding experiences

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HelpHero is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat.

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BrandBastion logo

Unlock the power of social engagement

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BrandBastion is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, 24/7 (Live rep).

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Khoros Communities logo

Community & self-service knowledge base for enterprises

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Khoros Communities is available for Mid Size Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Brandcast logo

The content revolution is here.

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Brandcast is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum.

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SnapCall logo

Video, Voice calls and Screen Sharing inside the chat.

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SnapCall is available for Mid Size Business and offers the following support options: Chat.

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BotPenguin logo

AI agent builder to automate sales, support, & engagement.

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BotPenguin is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep).

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Aluminati logo

Alumni management solution for organizations

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Aluminati is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat.

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Maropost logo

Omnichannel campaigns that get results

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Maropost is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

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Solitics logo

Personalised, real-time journeys for fintech and iGaming.

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Solitics is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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VeriShow logo

Video Chat, Cobrowsing, Screen sharing, Certified signature

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VeriShow is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum.

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Interakt logo

Supercharged Customer Engagement and Support platform.

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Interakt is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Twik logo

Real-time full GDPR compliant deals & revenue increase app.

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Twik is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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Messangi logo

Digital Customer Engagement Platform

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Messangi is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base.

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Akita logo

Customer Success Software

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Akita is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Opportunity CRM logo

CRM for small to midsize businesses

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Opportunity CRM is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum.

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QLess logo

Queue management system

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QLess is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk.

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NHANCE NOW logo

Customer experience management platform for businesses

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NHANCE NOW is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support.

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CrossEngage logo

Customer Data and Prediction | Maximize Your Customer Values

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CrossEngage is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Toonimo logo

Audio-Visual Guidance to your Website

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Toonimo is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat.

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