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Top Rated Customer Experience Software with Trend analysis - Page 4

Last updated: October 2026

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242 software options

Ada logo

Cloud-based agentic CX platform for enterprises

Cloud-based agentic customer experience platform for enterprises, autonomously resolving inquiries across voice and digital channels.

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Merchant Centric logo

Social media management for businesses of all sizes

Merchant Centric is a cloud-based platform that enables businesses to engage with their customers on social media, drive customer loyalty and sales through effective reputation management, and identify new revenue streams by leveraging competitors' advertising and listing data.

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GetFeedback logo

Send better surveys. Collect better feedback.

Improve your customer experience by with beautiful, mobile-friendly surveys. Easily create, distribute and customize surveys to get the feedback you need.

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ImageEngine logo

Website and search engine optimization software

ImageEngine is a website optimization software designed to help businesses detect visitors’ devices such as smartphones, tablets, or, PCs and optimize and deliver high-quality images via a content delivery network (CDN). It enables marketing teams to analyze search engine optimization (SEO) rankings for websites, manage sales conversion operations, and track web performance scores.

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WeHelp logo

Customer experience management software

WeHelp is a customer experience management platform designed to help businesses using NPS methodology conduct surveys including objective questions that can be answered on a 0-10 scale. Teams can utilize the results to facilitate strategic planning across business processes.

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TransparenSEE logo

Multi-location marketing platform

TransparenSEE is an AI-powered local marketing dashboard that simplifies business listing and reputation management. The tool empowers businesses to manage, monitor, and optimize local presence across all major platforms, ensuring the brand remains top of mind throughout the customer journey.

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VQ Online logo

Helping companies keep the promises they make

VQ Online is a web-based quality assurance platform used to improve contact center agent and team performance. Great for 50-5000+ agents. Per user or flat rate pricing. Extremely cost-effective for growing centers with as little as 50 agents.

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Deep Talk logo

Customer and employee feedback analysis platform

Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

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Surveybox logo

AI platform for creating and managing custom surveys

AI-Powered Surveys for Smarter Decisions
Surveybox.ai – Simplifying Surveys, Elevating Experiences

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Responsly logo

Grow your business by caring for people

Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

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ViaDialog logo

Cloud CCaaS platform for omnichannel customer service

Cloud-based CCaaS platform unifying voice, chat, email, SMS, and video with AI automation for omnichannel contact centers.

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EvaluAgent logo

Quality assurance solution for customer service and sales

EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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ServiceGuru Kiosk logo

Kiosk solution for customer service feedback collection

ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

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Apteco FastStats logo

Data analysis platform

Apteco FastStats is data analysis software that enables users to organize and understand their customer data to deliver high performing marketing campaigns. It allows users to explore their data in greater detail than ever before through analysis and visualization tools. FastStats also provides the ability to create customer segments directly from charts and visualizations to improve engagement.

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Enterpret logo

Machine learning customer feedback analytics platform

Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

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SatisMeter logo

Customer Feedback Tool | NPS | CSAT | PMF

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

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SemanticForce logo

eCommerce intelligence and customer service platform.

SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.

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Opinaê logo

Customer satisfaction solution

Opinaê is an application that allows businesses to conduct customer satisfaction and NPS surveys via tablet, kiosk, and smartphone. It is ideal for measuring customer or patient experience in clinics, laboratories, and hospitals. The app enables businesses to closely monitor their customers' experiences.

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Trustmary logo

Improve your website with fresh reviews

Trustmary helps you boost your website with stylish review widgets, collect fresh company reviews automatically, measure customer satisfaction, and build more trust with potential clients. Suitable for all types of businesses in all industries that are looking to acquire customers online.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Apteco Orbit logo

Platform to turn data into actionable customer insights

Apteco Orbit is an actionable marketing insights platform that helps businesses connect and manage their marketing and other data. This software enables you to access all your connected data sources from a single view powered by FastStats Designer. Users can then integrate and connect data with preferred channels. It also provides analytics capabilities to explore data and create dashboards to share insights across organizations.

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Artiwise logo

Holistic CX Platform for Sustainable Customer Satisfaction

Artiwise is an AI-driven VOC platform that helps users enhance customer satisfaction through a unified interface of various channels including call centers, surveys, live chats, reviews, support tickets, and more. It offers actionable insights to help businesses boost customer loyalty through root-cause diagnosis, sentiment analysis, and trends.

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OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

Customer experience is the interaction a customer has with your business. As they approach from an unknown user to being a fully happy customer. OneHash has improved customer service, faster response time and personalize customer communications.

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QaizenX logo

Listen - Act - Improve

QaizenX is a customer experience management platform that helps you to take feedback from your customers, manage experience, analyze via various charts and reports. Close the feedback loop by taking action. Easy to use, cost-effective, and gain deeper insights. Improve your CX with NPS and CSAT.

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UXArmy logo

Cloud-based software for managing user research remotely

UXArmy is a cloud-based remote user research software offering usability testing, user interviews, focus groups, surveys, and automated respondent recruitment. The platform provides powerful features for effective usability testing and easy analysis, including an informative dashboard, Figma integration, task logic, screen and video recording, and AI-powered summaries and transcriptions.

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