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Customer Experience Software for Small Business (2026) - Page 15

Last updated: March 2026

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585 software options

Checkbox Survey logo

Secure survey software for governments and businesses

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Checkbox Survey is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base.

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ClickTale logo

In-page web analytics

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ClickTale is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base.

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Salesforce Data Cloud logo

Customer Data Platform

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Salesforce Data Cloud is available for Small Business and offers the following support options: Phone Support, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk.

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SatisMeter logo

Customer Feedback Tool | NPS | CSAT | PMF

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SatisMeter is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat.

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ViaDialog logo

Smart interactions

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ViaDialog is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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SmartAction Speech IVR System logo

AI virtual agent solution

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SmartAction Speech IVR System is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat.

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support.

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Waymaker logo

Cloud-based business performance management solution

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Waymaker is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Howazit is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

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Talisma CRM logo

CRM suite with marketing and KB (Knowledge Base) tools

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Talisma CRM is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, 24/7 (Live rep), Phone Support.

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DDMSPLUS logo

Cloud ERP Software for Independent Office Products Dealers

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DDMSPLUS is available for Small Business and offers the following support options: Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

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LoginRadius logo

Customer Identity and Access Management Platform

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LoginRadius is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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Usage Intelligence logo

Usage analytics solution built for distributed software

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Usage Intelligence is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Engage 365 logo

Customer loyalty and reward platform

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Engage 365 is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base.

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Airim logo

Smart Customer Education

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Airim is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

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OnviSource OmVista is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner Eureka is available for Small Business and offers the following support options: Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep), FAQs/Forum, Chat.

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Confer With logo

Live video shopping that converts

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Confer With is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support.

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Chameleon logo

Product tour and survey creation for new user onboarding

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Chameleon is available for Small Business and offers the following support options: Phone Support, Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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Honestly logo

Honest employee & customer feedback collection

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Honestly is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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Users also considered
Salesfloor logo

Clienteling, Virtual Shopping and AI Software

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Salesfloor is available for Small Business and offers the following support options: Chat, Phone Support, Email/Help Desk.

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Industrytics logo

360° Decision Intelligence for your medium-sized business.

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Industrytics is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support.

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Red Falcon logo

Cloud-based ERP software with e-commerce integration tools

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Red Falcon is available for Small Business and offers the following support options: Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

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FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

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FuseDesk is available for Small Business and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support.

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Survey Galaxy logo

Create and deploy online surveys and questionnaires

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Survey Galaxy is available for Small Business and offers the following support options: Chat.

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