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Customer Experience Software for Small Business (2026) - Page 11

Last updated: March 2026

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585 software options

BetaTesting logo

Real-environment feedback & technical testing platform

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BetaTesting is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support.

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AirVote logo

QR smileys to monitor service levels in public restrooms

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AirVote is available for Small Business and offers the following support options: Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

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GuildQuality logo

Cloud-based solution to streamline surveying processes

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GuildQuality is available for Small Business and offers the following support options: Chat, Phone Support, Knowledge Base.

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Zoho PageSense logo

The Complete A/B Testing and CRO Platform

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Zoho PageSense is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base.

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Infobip logo

Omni-channel customer communication and engagement

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Infobip is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum.

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Surveypal logo

AI-based customer service software

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Surveypal is available for Small Business and offers the following support options: Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

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Sagicc logo

An intelligent customer service experience.

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Sagicc is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat, FAQs/Forum.

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Surfly logo

Universal Co-browsing and Collaboration Technology

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Surfly is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

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Userfeel logo

Remote usability testing application for UX researchers

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Userfeel is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Dixa logo

Conversational Customer Service Software

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Dixa is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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RingCentral Engage Digital logo

Unified management tool for customer service conversations

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RingCentral Engage Digital is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base.

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Deep Talk logo

Customer and employee feedback analysis platform

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Deep Talk is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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CustomerGauge logo

Customer experience management platform for B2B companies

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CustomerGauge is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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Klearcom logo

Domestic IVR Mapping In Over 100+ Countries

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Klearcom is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

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Merchant Centric logo

Social media management for businesses of all sizes

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Merchant Centric is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

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Capturi logo

Conversational AI tool for analyzing phone conversations

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Capturi is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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RAY logo

SaaS-based reputation management software for all entities

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RAY is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Moveo.AI logo

Power the Toughest Conversations

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Moveo.AI is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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eTrusted Experience Feedback Solution logo

Experience Feedback Platform

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eTrusted Experience Feedback Solution is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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SimpleWorks logo

Cloud-based all-in-one marketing platform

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SimpleWorks is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum.

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CallFinder logo

Speech analytics tool for small to midsize businesses

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CallFinder is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

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Newired logo

Contextual guidance for in-app support

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Newired is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Cyara logo

Deliver flawless customer experiences with less effort

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Cyara is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk.

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