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Top Rated Customer Experience Software with Small business - Page 11

Last updated: September 2026

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279 software options

Rhythmiq logo
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No-code customer support platform

RhythmiqCX is an AI-first, no-code customer support platform that automates complex interactions through intelligent chatbots and Real-time Voice AI. Designed to handle over 60+ languages with native fluency, it transforms support workflows from simple Q&A into a high-performance decision engine tha

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Decode logo
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Cloud-based unified human insights platform

Decode is a cloud-based unified human insights platform consolidating quantitative, qualitative, behavioral, and emotion AI research.

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Kimola Cognitive logo
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Market research & customer insights platform

Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

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Roundesk logo
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Telecom and customer relationship software provider

Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

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TransparenSEE logo

Multi-location marketing platform

TransparenSEE is an AI-powered local marketing dashboard that simplifies business listing and reputation management. The tool empowers businesses to manage, monitor, and optimize local presence across all major platforms, ensuring the brand remains top of mind throughout the customer journey.

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Me-Grow Enterprise logo
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Integrated Insights Management Platform (AI-powered)

Me-Grow Enterprise, powered by Markelytics Solutions, is an integrated platform designed to transform how businesses engage with customers. Combining both qualitative & quantitative data through surveys, polls, & discussions, it offers a mixed-methodology approach for deeper, actionable insights.

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Fonvirtual Virtual PBX logo
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Private branch exchange (PBX) solution

Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

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GetWelcom logo
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Hotel guest experience management platform

GetWelcom offers a digital platform for hotels that enhances guest experience through multiple integrated solutions. The system includes online check-in capabilities, digital room directories, and tools for managing customer satisfaction and online reputation. Compatible with various hotel management systems, the platform helps streamline operations while improving guest communication.

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ConfirmKit logo
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User research platform for teams and product people

ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product

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Videate logo
(0)

Create How-To Videos at Ludicrous Speed!

Videate is redefining the creation of software tutorials and training content, offering a significant boost to customer experience. This forward-thinking platform, which is in the process of securing a patent, removes the need for traditional manual screen recordings and voiceover efforts.

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Wyapy logo
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Feedback collection and analysis platform

Wyapy combines brandable, lightning-fast surveys with powerful analytics and AI reporting to help organizations collect and understand feedback effectively. The platform analyzes scores and comments to surface wins and risks, highlight important themes, and suggest actionable next steps through its comprehensive dashboard featuring trend analysis and distribution charts.

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Diligent Compliance & Ethics Training logo

Deliver Effective Compliance & Ethics Training

A vast digital library of Compliance & Ethics training on regulatory standards in specific industries.

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Fiilster logo
(0)

Collect feedback regularly. No IT required. GDPR compliant.

Fiilster helps businesses collect and act on customer feedback systematically — not just once, but as an ongoing process. Share surveys via link, QR code, or mobile. Real-time dashboard, branded surveys, GDPR compliant, EU data hosting.

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ER Express logo
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Virtual queues & intake for hospitals and vets

ER Express is a cloud-based virtual waiting system with digital intake tools and provides the ability to create virtual queues for human and animal healthcare facilities.

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unitQ logo
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Understand your users in real time

unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

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ReFrame Engage logo
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Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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Reeview logo
(0)

Review and reputation management software

Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

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Supahub logo
(0)

Customer feedback collection tool

Supahub is a customer feedback collection tool that helps users collect, manage, and prioritize customer feedback from different sources and platforms in one place. It offers features like feedback boards to organize feedback, a product roadmap to visualize plans, and a product changelog to communicate product releases.

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TRACX logo
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SaaS social media and customer experience optimization tool

TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

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Permut logo
(0)

Cloud-based AI customer engagement for all sizes

Permut is a cloud-based AI customer engagement platform deploying autonomous agents for support, retention, and feedback across web.

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Quackback logo
(0)

Open source tool for feedback and roadmaps

Quackback is an open-source feedback management platform that allows organizations to collect feature requests, organize user feedback, and share product roadmaps. The platform includes feedback boards with public voting capabilities, an embeddable widget for in-app feedback collection, AI-powered sentiment analysis and duplicate detection, and automated changelog publishing with user notifications.

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Shine logo
(0)

Customer interview & proof automation platform

Shine is a customer proof engine that conducts and records customer interviews, then transforms the conversations into case studies, reviews, advertisements, and sales materials. The platform verifies claims against interview recordings and provides sales representatives with documented customer proof for use in deals. Shine includes features such as Story Studio, Review Studio, Net Promoter Score tracking, and customer satisfaction measurement capabilities.

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Emojot CXM logo
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Software for collecting and analyzing customer feedback

Emojot CXM is a customer experience management software designed to collect and analyze customer feedback in real time using AI-powered technology. It is used by businesses across industries such as hospitality, healthcare, restaurants, retail, banking, and manufacturing.

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Rapidr logo
(0)

Build Remarkable Products by Listening to your Customers.

Rapidr is a cloud-based customer experience platform, which helps businesses in technology, consulting, and other industries collect and manage user feedback. The solution offers various features such as a feedback portal, collaboration tools, custom branding, access control, voting, private boards, text editor, email notifications, and more. Rapidr also facilitates third-party integration with various applications such as Slack and Intercom.

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Qualtrics Customer Experience logo
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Cloud CX management platform for enterprises

Cloud-based customer experience management platform for enterprises that unifies omnichannel signals, applies AI analytics, and drives.

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