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Customer Experience
Small business

Top Rated Customer Experience Software with Small business - Page 11

Last updated: November 2026

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322 software options

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Ringback

(0)

Text back every missed call from your own number

Missed-call text-back for trades: callers get a text with your booking link within seconds, from your own number.

Amplify by ResearchBunny

(0)

Research amplification platform for academics

Amplify by ResearchBunny is a research amplification platform that helps academics and researchers increase the visibility and reach.

Read more about Amplify by ResearchBunny

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SimplyReview

(0)

Sotware for collecting video and text reviews from customers

SimplyReview is a cloud-based video testimonial software that helps businesses collect authentic customer reviews and transform them into social proof. The platform makes it easy to automate the review collection process, allowing customers to record their testimonials directly from their devices. With customizable review pages and seamless website integration, SimplyReview enables businesses to showcase their customer experience and drive more conversions.

SurveyStance

(0)

One-tap feedback surveys for kiosks, QR codes, and email

SurveyStance captures customer experience feedback in the moment with one-tap emoji surveys on Feedback Kiosks, QR codes, and embedded within email signatures. Conditional follow-ups reveal why. Real-time dashboards by location, instant alerts, AI theme summaries. Deploys in days, month-to-month.

CEBS Voice Concierge

(0)

AI In-Room Voice Concierge for Smarter Hotel Stays

AI-powered in-room voice concierge for hotels, connecting guest assistance, service requests, dining, smart-room controls, recommendations and hotel operations.

VibeVite

(0)

Cloud-based event platform for personal celebrations

Cloud-based event platform for personal and corporate celebration hosts, offering digital invitations, RSVP tracking, and guest.

Bugwolf

(0)

User testing tools for quality auditing

Bugwolf is a user testing solution providing tools and teams of testers to audit quality for software, websites and mobile apps

Cxense

(0)

Real-time analytics - Drive engagement and digital revenue

Cxense Insight shows you how users consume content on your site in real time so you can provide a better user experience and drive higher digital revenue.

Forge

(0)

Cloud-based AI CRM co-pilot for revenue teams

Cloud-based AI CRM co-pilot for B2B revenue teams, automating relationship intelligence, deal risk detection, and pipeline forecasting.

EngagePackage

(0)

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

ChooseMySoftware

(0)

Software discovery and selection tool

ChooseMySoftware is a software discovery and selection platform helping businesses identify, compare, and evaluate software solutions.

Sprig

(0)

Cloud-based AI survey platform for enterprise teams

Sprig is an enterprise survey platform powered by AI agents that help teams move from question to insight faster.

SEOLister

(0)

Cloud-based Etsy listing optimizer for small sellers

Cloud-based AI listing platform for Etsy sellers that generates SEO-optimized titles, tags, and descriptions from product photos.

GrowthRadar

(0)

Cloud-based AI review & marketing tool for local biz

Cloud-based AI platform for local businesses that automates review requests, generates professional replies, and converts top reviews.

Rhythmiq

(0)

No-code customer support platform

RhythmiqCX is an AI-first, no-code customer support platform that automates complex interactions through intelligent chatbots and Real-time Voice AI. Designed to handle over 60+ languages with native fluency, it transforms support workflows from simple Q&A into a high-performance decision engine tha

Avalia Solar

(0)

Cloud-based solar marketplace for Brazilian businesses

Avalia Solar is a web-based Brazilian marketplace for comparing verified solar installers, equipment suppliers, and EV charging.

Kimola

(0)

AI-powered customer feedback analysis

AI platform that turns customer feedback into enterprise-grade market research. Collects reviews and conversations from links, files and integrations, classifies them into themes and sentiment in 30+ languages, and generates summaries, personas and reports.

Responsa

(0)

AI-powered knowledge management platform

Cloud-based knowledge management platform centralizing, searching, and delivering information to employees and customers via.

connectSignage

(0)

No-code digital signage with automation and integrations

No-code digital signage platform for centrally managing content, schedules, screens and integrations across locations.

woku

(0)

Cloud VoC platform for mid-size & enterprise teams

Cloud-based Voice of Customer SaaS capturing feedback via WhatsApp, email, web, QR, and in-app SDK, with AI-driven analytics and.

SuggestionBox.tips

(0)

Cloud-based private feedback platform for businesses

Cloud-based private feedback platform for SMBs and enterprises, offering anonymous submission, idea voting, and actionable reporting.

FeedbackHive

(0)

Visual website feedback and bug reports for agencies

FeedbackHive is a website feedback tool. Clients and testers pin comments and bug reports on a live site, with a screenshot and browser details attached, and the team tracks every fix on one project board. Free for one solo project; paid plans from $29/month.