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Customer Experience Software for Small Business (2026) - Page 6

Last updated: March 2026

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585 software options

Kayako logo

AI-enabled unified customer service platform

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Kayako is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), Phone Support.

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CxEngage logo

Video, audio & web conferencing platform

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CxEngage is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

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Userlytics logo

Cloud-based usability testing platform for digital assets

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Userlytics is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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pulseM logo

Reputation management tool for home service businesses.

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pulseM is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, Chat.

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Solutionreach logo

Patient engagement platform for practices of all sizes

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Solutionreach is available for Small Business and offers the following support options: Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

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Jahia logo

Digital experience and content management platform

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Jahia is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support.

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Usersnap logo

Usersnap helps software companies to collect user feedback

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Usersnap is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

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Dashly logo

Marketing and customer conversation management platform

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Dashly is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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GetFeedback logo

Send better surveys. Collect better feedback.

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GetFeedback is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinklr is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Users also considered
InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit is available for Small Business and offers the following support options: Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support.

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Involve.me logo

Create high-converting funnels that turn visitors into leads

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Involve.me is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Questback logo

Experience Management

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Questback is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk.

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Froged logo

THE one tool for onboarding, engagement & customer support

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Froged is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk.

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Partoo logo

Get closer to your clients!

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Partoo is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum.

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OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

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OneHash CRM is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support.

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SmileBack logo

The Feedback Specialists

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SmileBack is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support.

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Vonage Contact Center logo

Cloud Contact Center & Inside Sales Software for Salesforce

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Vonage Contact Center is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, 24/7 (Live rep).

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InAppStory logo

All-in-one customer engagement platform

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InAppStory is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Cayzu is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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Users also considered
WeBee logo

Customer communications management software

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WeBee is available for Small Business and offers the following support options: Chat, Email/Help Desk.

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Users also considered
WalkMe logo

Transform the User Experience

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WalkMe is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Centercode logo

Automated, Worry-free Beta Testing

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Centercode is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum.

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Collect.chat logo

Interactive chatbot for collecting data & feedback

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Collect.chat is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Chat.

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UserVoice logo

Build better products with intelligent product feedback

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UserVoice is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

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