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Top Rated Customer Experience Software with Small business - Page 6

Last updated: September 2026

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279 software options

SightMill logo

Net Promoter Score (NPS) survey platform

Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value.

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Promoter Ninja logo

Send Net Promoter Score (NPS) surveys to customers

Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email

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Guest Suite logo

Every reason to choose you, wherever they find you

Guest Suite is a French customer review management, online reputation, and presence management platform. Automated review collection, AI-powered review responses, Google Business Profile optimization, and multi-platform distribution. From independent businesses to multi-location networks.

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PrediCX logo

Machine learning labelling engine

PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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Wootric logo

Modern customer experience and feedback management tool

Modern Customer Experience (CX) management software. NPS, CSAT & CES micro surveys help you improve your customer journey.

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PeopleVine logo

Engagement solution for members, customers, and employees

PeopleVine is a cloud-based marketing & engagement solution that helps businesses to engage employees, members and customers across their workspaces, loyalty programs, member organizations, and more. Engagement data is tied back to CRM records, enabling the development of personalized relationships.

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easiware logo

No more claims, only conversations

easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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Alchemer logo

AI-powered feedback and reputation management.

Alchemer helps CX teams capture feedback across the entire customer journey, analyze it with AI-powered sentiment and theme detection, and route insights to the right teams—turning fragmented feedback into a clear, actionable view of the customer experience.

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OneTap logo

Cloud-based customer experience software

OneTap is a cloud-based software that helps event organizers, gyms, martial arts studios, and schools create a check-in process using multiple devices.

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SeoRitmo logo

AI-powered SEO tool

SeoRitmo is an AI-powered SEO tool that helps businesses improve their online visibility and performance without the need for extensive SEO knowledge. The platform provides customized templates and strategies, allowing users to create and execute digital marketing plans effortlessly. SeoRitmo acts as an AI consultant, guiding businesses towards profitability in the digital landscape.

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Salesforce for Travel & Hospitality logo

Personalize the travel experience.

Salesforce for Travel & Hospitality is a cloud-based travel recommendation solution for the hospitality industry, which tracks customer preferences and allows users to provide personalized offers to their customers. It offers features such as email and digital marketing, loyalty management, sales and customer service solutions, and data analytics dashboards.

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Voiceform logo

Turn your customer's voice into powerful content.

Turn the voice of your customer into marketing and sales content that drives your business forward. Voiceform's Voice, Video and Text Surveys help you easily capture customer feedback. Turn the best datapoints into rich content for case studies, testimonials, social content and more.

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Gastfreund logo

Personal hospitality, digitally experienced.

Gastfreund is a digital platform designed to manage the guest experience for properties in the hospitality and healthcare sectors. It is used by hotels, resorts, guesthouses, camping sites, hospitals, rehabilitation clinics, senior residences, and care homes.

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AdamX logo

One AI platform to train, assist, engage, and forecast.

AdamX is an AI platform that helps businesses train their teams, deliver instant answers, and connect with customers across every channel. It combines an AI copilot for real-time knowledge access, adaptive learning that adjusts to each employee's skill level, omnichannel engagement across WhatsApp,

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WebMaxy Analyzer logo

User behavior analytics and survey tool

WebMaxy Analyzer is a user behavior analytics software that can help you understand your user behavior patterns. It has various features, such as session recordings, heatmaps, scroll maps, survey and feedback forms, form analytics, and funnel view.

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Krezzo logo

OKR & Business Performance Management

Krezzo is a business performance management and OKR solution for better team alignment. Implement and scale with OKRs by unifying professional services, learning experiences and knowledge sharing, as well as a purpose built OKR platform for tracking and managing priorities visually, breaking down silos for growth, reducing bureacracy, all in one platform.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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Salesforce for Automotive logo

Auto-dealer and auto-repair management software

Salesforce Automotive CRM is an auto-dealer management software that helps businesses manage customer engagement, monitor performance, team collaboration, and more from within a unified platform.

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Shorter Loop logo

Product management solution

Shorter Loop is a platform for team ideation, strategy, and agile scaling with continuous discovery and roadmapping.

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refive logo

Customer engagement and retention platform

refive helps retailers to retain customers by capturing data and engaging customers via the smart digital receipt.

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Kano logo

Survey platform for analyzing customer feedback

Kano Surveys is a purpose-built platform for running Kano model surveys. Create focused product research, collect customer feedback, analyse feature categories, and prioritise what to build next based on what will have the biggest impact on customer satisfaction.

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Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

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Confer With logo

Live video shopping that converts

Confer With allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences.

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Pobuca Experience Cloud logo

Cloud CX & loyalty management for B2C brands

Cloud-based CX and loyalty platform unifying customer data, omnichannel engagement, and loyalty program management for mid-market and.

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DeepConverse logo

Cloud-based AI customer support automation platform

Cloud-based customer support automation for B2C companies, featuring an AI Support Agent, interactive decision trees, and omnichannel.

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