getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software for Small Business (2026) - Page 8

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

254 software options

Userfeel logo

Remote usability testing application for UX researchers

learn more
Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation.

Read more about Userfeel

Users also considered
Moxo logo

Streamline service orchestration processes for customers.

learn more
Moxo elevates customer experience by providing a seamless platform for managing client interactions. Its intuitive design and secure workflows enable businesses to deliver exceptional service with minimal friction.

Read more about Moxo

Users also considered
Yotpo logo

Marketing platform for collecting and showcasing reviews

learn more
Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases.

Read more about Yotpo

Users also considered
Reeview logo
(0)

Review and reputation management software

learn more
Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

Read more about Reeview

Users also considered
Boei logo

Customer engagement tool for managing online communications

learn more
Boei is a customer engagement software that allows visitors to get in contact via their choice of social media platform by clicking a button. Installation is done with one line of HTML code placed in the body of a page. After the code is implemented, the button will be displayed on the site.

Read more about Boei

Users also considered
Birdeye logo

AI-based webchat assistant for business conversations

learn more
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

Read more about Birdeye

Users also considered
Spark Chart logo

Survey software for business consultants and leaders

learn more
Spark Chart is an Australian survey software solution with 24 x 7 expert support and advice. Data can be stored in Australia. Features include customizable surveys and branding, ready-made templates, comprehensive deployment options, conditional logic and powerful reporting analytics & sharing.

Read more about Spark Chart

Users also considered
QuickMetrix logo

AI BASED ONLINE REPUTATION MANAGEMENT SOFTWARE

learn more
QuickMetrix is a new-generation digital customer engagement management platform for Social Listening, Online Reputation Management , Social CRM, Social Publishing, Surveys & Crisis Management.

Get Insights on your brand and compare with competition
Build Executive Dashboards and Reports to share wi

Read more about QuickMetrix

Users also considered
ClickTale logo

In-page web analytics

learn more
ClickTale is a website analytics platform that helps to analyse the behaviour of your website visitors and mobile app users.

Read more about ClickTale

Users also considered
Salesforce for Automotive logo

Auto-dealer and auto-repair management software

learn more
Salesforce Automotive CRM is an auto-dealer management software that helps businesses manage customer engagement, monitor performance, team collaboration, and more from within a unified platform.

Read more about Salesforce for Automotive

Users also considered
SurveyMonkey logo

Online survey and feedback collection platform

learn more
Create experiences customers love with AI-powered surveys & analytics. Quickly gather and analyze feedback using NPS®, CSAT, and VoC programs to identify opportunities for improvement. Integrate insights with 200+ business tools like Salesforce and Tableau, empowering teams to take action.

Read more about SurveyMonkey

Users also considered
Salesforce Data Cloud logo

Customer Data Platform

learn more
Salesforce Data Cloud is a powerful platform for transforming your customer data into action with Salesforce's leading technologies.

Read more about Salesforce Data Cloud

Users also considered
Kangaroo logo

An all-in-one Loyalty and Marketing Platform for businesses.

learn more
Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese.

Read more about Kangaroo

Users also considered
Surveyapp logo

Software for creating and managing feedback and surveys

learn more
Surveyapp is an omni-channel feedback platform offering tools for businesses to gather customer and employee feedback. It includes a smiley survey app for tablets, smiley survey buttons for instant feedback, email surveys, web surveys, and a survey kiosk for busy locations. Surveyapp also provides real-time analytics, automated reporting, and experience management software to help organizations measure, analyze, and improve customer and employee experiences.

Read more about Surveyapp

Users also considered
Survey Galaxy logo

Create and deploy online surveys and questionnaires

learn more
Survey Galaxy's online survey software allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. It is fast, easy and low cost. No software to download, ideal for all types of surveys and questionnaires. Survey Galaxy is the survey tool that is suitable for all types of businesses, large and small, perfect for market research, customer feedback and employee satisfaction surveys.

Read more about Survey Galaxy

Users also considered
Supahub logo
(0)

Customer feedback collection tool

learn more
Supahub is a customer feedback collection tool that helps users collect, manage, and prioritize customer feedback from different sources and platforms in one place. It offers features like feedback boards to organize feedback, a product roadmap to visualize plans, and a product changelog to communicate product releases.

Read more about Supahub

Users also considered
Tatvam logo

Customer Experience tool for aquariums, museums & airports

learn more
Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

Read more about Tatvam

Users also considered
TRACX logo
(0)

SaaS social media and customer experience optimization tool

learn more
TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

Read more about TRACX

Users also considered
AirVote logo

QR smileys to monitor service levels in public restrooms

learn more
Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator

Read more about AirVote

Users also considered
Quackback logo
(0)

Open source tool for feedback and roadmaps

learn more
Quackback is an open-source feedback management platform that allows organizations to collect feature requests, organize user feedback, and share product roadmaps. The platform includes feedback boards with public voting capabilities, an embeddable widget for in-app feedback collection, AI-powered sentiment analysis and duplicate detection, and automated changelog publishing with user notifications.

Read more about Quackback

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across multiple channels from a single intuitive interface. Apart from omnichannel support, you can offer self-service with a knowledge base and track customer satisfaction with CSAT surveys.

Read more about Hiver

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

Read more about Bitrix24

Users also considered
Snap Survey Software logo

Cloud based survey and feedback management platform

learn more
Snap Surveys is an online survey management platform with advanced tools to create & design surveys, collect data, manage feedback, analyze results, and generate customized reports with meaningful insights.

Read more about Snap Survey Software

Users also considered
FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

learn more
FuseDesk is your Multi-Channel Customer Experience Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

Read more about FuseDesk

Users also considered
StoryPulse logo

Closed loop customer assessment & response management tool

learn more
StoryPulse is a customer engagement platform that provides businesses with tools to create customizable assessments and capture clients’ feedback using surveys. Sales professionals can create qualitative or quantitative assessments, add multiple questions in polls, and sort them in a specific order.

Read more about StoryPulse

Users also considered