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Top Rated Customer Experience Software with Small business - Page 7

Last updated: November 2026

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322 software options

Vocalcom Salesforce Edition logo

Contact center solution native in Salesforce

Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.

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Surveytagger logo

Feedback Text Categorizer

Surveytagger takes in customer comments in an Excel file and tags the comments with topic and sentiment. Results are presented in a dashboard with drill-down capability and Excel exports. Surveytagger works in ten languages: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish and Swedish.

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Inline Manual logo

Digital adoption platform facilitating customer engagement

Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications.

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UserExperior logo

Everything you need to analyze digital experience.

UserExperior is a qualitative mobile analytics tool to visualize and improve broken experiences inside your app.

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Oracle Service logo

Web, Social & Contact Center

Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

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GuildQuality logo

Cloud-based solution to streamline surveying processes

GuildQuality is a cloud-based platform designed to help home builders, remodelers, and service providers deliver exceptional customer service, gather valuable feedback, track performance, and promote their commitment to quality.

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Zoho Desk logo

Cloud-based help desk for all business sizes

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

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Pipedrive logo

Cloud-based CRM solution for salespeople

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

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Eclipse AI logo

Cloud-based AI voice-of-customer platform

Cloud-based generative AI platform unifying omnichannel voice-of-customer data from surveys and reviews to predict and reduce customer.

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Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

Advanced, continuous customer intelligence derived directly from customer interactions.

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StoryPulse logo

Closed loop customer assessment & response management tool

StoryPulse is a customer engagement platform that provides businesses with tools to create customizable assessments and capture clients’ feedback using surveys. Sales professionals can create qualitative or quantitative assessments, add multiple questions in polls, and sort them in a specific order.

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Red Falcon logo

Cloud-based ERP software with e-commerce integration tools

Red Falcon provides entities with the vital growth technologies needed to streamline operations and enhance their competitive edge in trade markets. Key features include inventory control software, CRM support, EC hosting, invoicing and settlements, third-party integrations, and customizations.

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Survio logo

Turn feedback into growth with Survio.

Trusted by 5M+ users, Survio is a secure, GDPR-compliant survey platform with powerful features for every device.

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Userfeel logo

Remote usability testing application for UX researchers

Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation.

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Usage Intelligence logo

Usage analytics solution built for distributed software

The 1st analytics solution purpose-built for distributed software (Windows, Mac, and Linux) platforms provides insight into usage by properties: region, version, OS platform, and architecture.

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Smaply logo

Customer experience solution with customer profile sharing

Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

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Front logo

AI-enabled customer service platform for collaboration

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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UserTesting logo

Customer experience management software

UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering.

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Zoho PageSense logo

The Complete A/B Testing and CRO Platform

Zoho PageSense is a complete A/B testing & CRO platform used by brands around the world for increasing their website's conversion rates.

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Fin logo

Perfect customer experiences made possible with Fin

Fin is an AI Agent that helps CX teams deliver instant, accurate, & personalized experiences across every channel and the entire cus...

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Trring Me logo

Cloud-based communication management platform

We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

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Yotpo logo

Marketing platform for collecting and showcasing reviews

Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases.

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FeedbackFive logo

Feedback and Reviews Management

FeedbackFive is an app within the Amazon seller central partner network that helps you grow your business, manage your reputation and get more reviews.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

Read more about Nextiva Contact Center

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Canny logo

Customer feedback & feature request management

Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap

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