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Top Rated Customer Experience Software with Small business - Page 9

Last updated: November 2026

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322 software options

InMoment logo

Customer and employee experience management software

InMoment is a modern Customer Experience (CX) solution that combines data, technology, and human expertise.

InMoment's data scientist- and PhD-led Strategic Insights team goes beyond technology to help companies recognize and prove the power and value of experience initiatives.

Read more about InMoment

Users also considered
Zoho CRM Plus logo

Cloud CRM platform for sales, marketing & support

Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience.

Read more about Zoho CRM Plus

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Snap Survey Software logo

Cloud based survey and feedback management platform

Snap Surveys is an online survey management platform with advanced tools to create & design surveys, collect data, manage feedback, analyze results, and generate customized reports with meaningful insights.

Read more about Snap Survey Software

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Zoho Creator logo

AI low-code app builder for all business sizes

Cloud-based, AI-powered low-code platform for building custom web and mobile apps, automating workflows, and integrating data across.

Read more about Zoho Creator

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Sprout Social logo

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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RingCX logo

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Read more about RingCX

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

Read more about Genesys Cloud CX

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SAP Customer Experience logo

Enterprise CRM software

SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

Read more about SAP Customer Experience

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Thryv logo

AI-powered software built for small business growth.

Thryv is the AI-native growth platform that helps small businesses get found online, attract more customers, and grow with confidence.

Read more about Thryv

Users also considered
Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

Read more about Bitrix24

Users also considered
Podium logo

Cloud-based AI platform for local business growth

Give every customer a 5-star experience and create lifetime loyalty with Podium. Manage all your messaging, payments, text marketing, phone calls, and third-party apps in one account, so you always have the context at your fingertips.

Read more about Podium

Users also considered
Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
Solutionreach logo

Patient engagement platform for practices of all sizes

Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

Read more about Solutionreach

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AI hunt logo
(0)

AI-powered tool for business teams

AI hunt is an AI-powered software solution designed to support business teams with intelligent discovery and workflow capabilities.

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ConferenceDB logo
(0)

Web-based conference sponsor & exhibitor directory

Free, web-based directory of conference sponsors, exhibitors, booth numbers, and sponsorship prices for event professionals.

Read more about ConferenceDB

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TrustOutreach logo
(0)

Cloud-based outbound benchmarking for B2B teams

Cloud-based outbound benchmarking platform for B2B teams that surfaces verified campaign performance, domain health, and lead metrics.

Read more about TrustOutreach

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List Maro logo
(0)

Web-based SaaS directory for founders & makers

Web-based SaaS directory for founders and indie makers, offering human-reviewed listings, structured data, and maintained discovery.

Read more about List Maro

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Press Ganey logo
(0)

Human experience for collecting and managing patient data

Press Ganey is a human experience platform that connects people, processes, and technology to help healthcare organizations understand individuals and optimize experiences. This platform gathers continuous feedback from patients and caregivers, analyzes the data using machine learning and AI, visualizes insights through interactive dashboards, and enables real-time action to improve reputation, service recovery, and patient and employee safety.

Read more about Press Ganey

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Skeepers Feedback Management logo
(0)

Understand and improve your customer experience

Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

Read more about Skeepers Feedback Management

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SwipeToLaunch logo
(0)

Tinder-style launch directory for startups and apps

Launch directory where visitors swipe right or left on new startups, SaaS and apps; every swipe is a vote and the board ranks approval.

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CarbonSutra logo
(0)

Cloud-based carbon emissions API for ESG developers

CarbonSutra is a cloud-based API, MCP Server, and Google Sheets tool for estimating Scope 1, 2, and 3 GHG emissions across travel.

Read more about CarbonSutra

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Liahub logo
(0)

Cloud ERP for small businesses in Brazil

Cloud-based ERP for Brazilian SMBs, centralizing sales, inventory, POS, invoicing (NFC-e/NFS-e), and order management.

Read more about Liahub

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SatisFactory logo
(0)

Feedback collection and management software

SatisFactory is a customer feedback collection and management software for French businesses. The intuitive and customizable tool allows businesses to create and send surveys for evaluating the quality of the services they provide, in order to guage and improve customer satisfaction.

Read more about SatisFactory

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