getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Online Customer Experience Software - Page 22

Last updated: March 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

631 software options

Verint Voice of the Customer logo

Web-based customer experience (CX) suite of solutions

learn more
Verint® Experience Management™ is a suite of solutions designed to unify and improve the customer experience at scale by enabling cross-functional teams to capture, analyze and act on customer feedback across all channels.

Read more about Verint Voice of the Customer

Users also considered
Fresh Relevance logo
(0)

Make the engaging customer experience you envision a reality

learn more
Fresh Relevance is the versatile personalization platform that helps commerce-driven businesses deliver revenue-boosting cross-channel experiences with ease, no technical expertise needed.

Read more about Fresh Relevance

Users also considered
OMQ logo
(0)

Customizable, AI-powered customer service

learn more
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

Read more about OMQ

Users also considered
Movable Ink logo
(0)

Data-Activated Creative Content for Digital Marketing

learn more
Movable Ink helps digital marketers take any data and activate it into real-time, personalized creative. It works anywhere there are pixels in front of a consumer’s eyes and is a powerful extension to your existing marketing technologies.

Read more about Movable Ink

Users also considered
TINT logo
(0)

The social media display platform used by 45,000 brands

learn more
TINT is a complete social media marketing solution. With TINT you can collect, curate, and promote all your best content on any screen, anywhere.

Read more about TINT

Users also considered
SatisFactory logo
(0)

Feedback collection and management software

learn more
SatisFactory is a customer feedback collection and management software for French businesses. The intuitive and customizable tool allows businesses to create and send surveys for evaluating the quality of the services they provide, in order to guage and improve customer satisfaction.

Read more about SatisFactory

Users also considered
Akio.CX logo
(0)

Multi-channel customer relations management platform

learn more
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered
Cxense logo
(0)

Real-time analytics - Drive engagement and digital revenue

learn more
Cxense Insight shows you how users consume content on your site in real time so you can provide a better user experience and drive higher digital revenue.

Read more about Cxense

Users also considered
Cross-CX logo
(0)

Quality monitoring & reporting platform for contact centers

learn more
Cross CRM enables direct connectivity to CRM & contact center platforms, facilitating the reporting and media monitoring of interactions across various channels

Read more about Cross-CX

Users also considered
SimpleFeedback logo
(0)

Cloud-based customer engagement application

learn more
SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

Read more about SimpleFeedback

Users also considered
FoxMetrics logo
(0)

Marketing metric tools for optimizing eCommerce experiences

learn more
FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions

Read more about FoxMetrics

Users also considered
Nextpond logo
(0)

Business process & customer experience management

learn more
Nextpond is a business process & customer experience management solution for any size business, with real-time customer feedback & employee training

Read more about Nextpond

Users also considered
Fonvirtual Virtual PBX logo
(0)

Private branch exchange (PBX) solution

learn more
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

Read more about Fonvirtual Virtual PBX

Users also considered
Discoveriez logo
(0)

Japanese digital transformation platform

learn more
Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

Read more about Discoveriez

Users also considered
Proto AICX Chat logo
(0)

CX automation for support teams

learn more
Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

Read more about Proto AICX Chat

Users also considered
KARTE logo
(0)

Customer experience tool for the real estate & other sectors

learn more
KARTE is a lead nurturing software designed to help businesses collect, manage, and activate customer data. The platform enables managers to track contacts across various business tools and organize them into custom-designed engagement campaigns.

Read more about KARTE

Users also considered
JourneyTrack logo
(0)

Customer Journey Mapping. Reimagined.

learn more
JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

Read more about JourneyTrack

Users also considered
EngagePackage logo
(0)

Customer engagement software

learn more
EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

Users also considered
etrack1 logo
(0)

For customer centres with passionate customer service manage

learn more
etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered
SMG logo
(0)

Changing how brands act on customer + employee insights

learn more
SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered
Blackninja Feedback logo
(0)

Guest feedback management software

learn more
Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels.

Read more about Blackninja Feedback

Users also considered
Operata logo
(0)

Real-time performance monitoring for cloud contact centers

learn more
Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

Read more about Operata

Users also considered
Metacommerce logo
(0)

Modern consumer engagement and loyalty technology.

learn more
Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

Read more about Metacommerce

Users also considered
Ativa Suite logo
(0)

Next-generation automated assurance for 360° visibility

learn more
Ativa Suite is a comprehensive suite of cloud-native modules offered by Infovista for the automated assurance and operations of fixed, mobile, legacy, and advanced networks. It provides end-to-end visibility across digital experiences, apps/services, networks, and infrastructure.

Read more about Ativa Suite

Users also considered
LazyMonkey logo
(0)

QR-based feedback management system

learn more
Lazy Monkey offers an innovative QR-based feedback management system tailored for various industries to easily collect and analyze customer/patient/student feedback. This secure cloud-based platform streamlines the feedback process by providing QR codes to scan that lead to customizable surveys.

Read more about LazyMonkey

Users also considered