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Top Rated Customer Success Software with Non profits - Page 5

Last updated: October 2026

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175 software options

Vocally logo

Feedback capture and analysis solution

Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.

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Churn Assassin logo

Churn prediction system

Churn Assassin is an advanced churn prediction system that helps B2B SaaS companies reduce customer churn by up to 38%. The product offers a two-minute setup process that provides daily automated insights on at-risk customers, allowing companies to take early action and prevent churn. Churn Assassin's machine learning and statistical analysis capabilities analyze customer behavior data to identify reliable churn signals, taking the guesswork out of churn prevention.

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Airdesk logo

Centralized workspace for all services.

Airdesk is a centralized workspace with a 360º view of all your services. With it, businesses can manage customers and contacts, deals and contracts, project and task management, customer interactions and ticket handling in a single place.

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ModuleQ logo

AI platform for sales teams

ModuleQ provides an AI augmentation solution that supports busy customer/ client-facing professionals and boosts their level of performance.

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ProteusEngage logo

Workspace platform for businesses

ProteusEngage provides a centralized secure digital workspace offering multiple modules and enabling sharing and two-way collaboration.

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SalesDirector.ai logo

Revenue Intelligence Data Platform for B2B Sales Orgs

Determine Account Risk. Automatically identify and record all customer engagement, including Product Usage, Support Tickets, etc... Understand CSM engagement and Customer Sentiment vs just Usage.

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Capacity logo

Artificial Intelligence-based knowledge management solution

Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Kapta logo

Key account management software

Maintain key customer accounts with cloud-based collaboration, real-time insights, and the personalized attention valuable customers demand

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Gainsight Customer Success logo

Cloud-based customer success platform for B2B teams

Gainsight Customer Success is a cloud-based CS platform consolidating health scores, usage data, renewals, and AI-driven expansion.

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sensedata logo

An intelligent tool for customer process management

sensedata is an intelligent customer management solution in the Portuguese language, making it possible to integrate customer data for a 360-degree view of relationship histories, activities, and indicators, as well as manage new customers from the first contact and create dynamic, effective segmentation.

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Blue Note Systems logo

CRM software to manage leads, sales, quotes & campaigns

Blue note systems, based on SugarCRM, is a cloud-based customer relationship management (CRM) software designed to help businesses handle the entire sales cycle, from prospecting to providing customer service. Features include multi-channel marketing, lead nurturing, real-time analytics, and more.

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Qiscus logo

Cloud-based customer communications management solution

Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

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Pega Customer Service logo

Software for managing customer service operations

Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Lumoa logo

Go from customer feedback to action without the guesswork.

Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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Email Meter logo

Email analytics for Google Workspace & Microsoft 365

Custom analytics dashboard for Customer Success to monitor and analyze email response times, SLAs and more!

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SubscriptionFlow logo

Subscription management software to manage plans & billing

Empower your customer success teams to monitor subscriber health, reduce churn, and drive retention. Track engagement, manage renewals, and deliver proactive support to maximize customer lifetime value.

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Precursive OBX logo

Customer Onboarding Management for Salesforce

Take your onboarding experience to the next level. Create a repeatable and scalable process to ensure each customer is successful.

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Zoho Desk logo

Cloud-based help desk for all business sizes

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use.

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CFN Insight logo

Customer experience software with journey mapping tools

CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

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Customer Communities logo

Leading Community Platform for Customer Success & Support

Boost product adoption, provide self-service onboarding and maximise customer success efficiency with our range of features.

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Catalyst logo

Bringing Customer Success to the Center

Catalyst is the most intuitive Customer Success Platform - built by CS leaders, for CS teams.

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Pipedrive logo

Cloud-based CRM solution for salespeople

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

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Front logo

AI-enabled customer service platform for collaboration

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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TenForce logo

EHSQ platform to manage operational risks

TenForce provides an EHSQ platform that helps organizations manage operational risks through integrated modules for incident management, audits, and compliance tracking. The software combines document control with action tracking capabilities, enabling teams to streamline processes and maintain regulatory compliance across manufacturing, pharmaceutical, and food industries.

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Clickatell logo

The Global Leader in Chat Commerce

Clickatell’s Chat Commerce Platform as a Service delivers full, authenticated commerce experiences within the most widely adopted mobile messaging environments, such as WhatsApp, Apple Messages, SMS and USSD.

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