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Customer Success Software - Page 4

Last updated: April 2026

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177 software options

Ecosystems logo

Ecosystems

Your Value Made Clear.

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From pre-sale value assessments to post-sale value realization, Ecosystems is an enterprise cloud platform for quantifying customer value.

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VeriShow logo

VeriShow

Video Chat, Cobrowsing, Screen sharing, Certified signature

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Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too.

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Coupontools logo

Coupontools

Mobile Marketing

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Coupontools is a digital platform for businesses to create, distribute and track digital coupons. It offers customization, multi-channel distribution, redemption tracking, analytics and security features to optimize coupon campaigns.

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LiveAgent logo

LiveAgent

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is the ultimate help desk software over 138+ powerful features. It helps businesses manage multi channel communication via help desk tickets from a unified inbox. Join companies like BMW, Yamaha, and Huawei in CS excellence.
Start with a 1 Month free trial, no credit card required.

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Wrench.ai logo

Wrench.ai

Personalization AI to acquire, grow, and retain customers

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Wrench.AI is a personalization platform that distills complex data into painless human insights. We automate research and behavioral analytics for data-driven organizations that want to understand “Who” their audience is, “What” they care about, and “How” to serve them better.

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Cockpit logo

Cockpit

Conversational intelligence training & assessment software

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Cockpit is a cloud-based sales enablement platform that helps sales teams streamline their performance by enabling self-training and coaching. It also offers a feature known as RecordX, which is a conversational intelligence feature empowering companies to elevate their business strategy and execution.

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Lifetime Analytics logo

Lifetime Analytics

(0)

Leverage explainable AI to identify customer clusters

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Lifetime Analytics enables telecom operators to streamline the customer value maximization (CVM) process with a churn and upsell/cross-sell opportunity AI that generates root-cause explanations in natural language.

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SnapCall logo

SnapCall

Video, Voice calls and Screen Sharing inside the chat.

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SnapCall allows voice, video, and screen sharing inside the chat with a client. You don't need a phone number or the use of third-party services. SnapCall is fully integrated into Zendesk, LiveChat, Intercom, Kustomer platforms. Embedding takes one click, without the need to insert html codes.

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Chameleon logo

Chameleon

Product tour and survey creation for new user onboarding

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Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with onboarding new users to a business' website. Installation is carried out with low code requirements, or with integration from JS Snippet, Google Tag Chrome extension or Segment.

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Kompassify logo

Kompassify

User Onboarding, no-code, Digital Adoption, user activation.

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Kompassify is a cloud-based no-code solution, which helps small and midsize businesses manage client onboarding via product tours, checklists, in-app walkthroughs, progress tracking, real-time analytics, and more. The platform offers various features such as multi-language support, user accounts, customer segmentation, notification widgets, and feedback surveys.

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Forward logo

Forward

(0)

Drive your deals forward. Effortlessly.

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Say goodbye to chaotic B2B deals. Create sales proposals, engage buyers, get the deal done and onboard clients. All in one place.

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ConfirmKit logo

ConfirmKit

(0)

User research platform for teams and product people

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ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product

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Vectera logo

Vectera

Meeting room scheduling and video conferencing platform

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Vectera is a cloud-based online conferencing platform designed to assist sales, customer success, and financial advisory teams with meeting room scheduling and video conferencing. Key features include screen sharing, file transfer, custom branding, calendars, and data encryption.

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Unless logo

Unless

Turn your SaaS product into a dialogue

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Our conversational UI platform offers businesses an AI-driven solution that facilitates a personalized conversation with every user. This is made possible through a variety of UI components that can easily be added to any existing product without requiring technical expertise.

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TaskRay logo

TaskRay

Customer Onboarding Success in Salesforce

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TaskRay is the modern project management app for you and your team. Use it to quickly track, manage and communicate your work. Drag-and-drop actions, Chatter conversation and a beautiful, clean interface make project management in Salesforce awesome.

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Acquire logo

Acquire

Multi-channel Customer Communication Platform

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Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

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EngageBay CRM logo

EngageBay CRM

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Intelo AI logo

Intelo AI

Maximize revenue with a customer success AI platform

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Intelo is a customer success AI platform for B2B SaaS teams. It provides insights, tools and automation to drive customer outcomes, fuel sustainable revenue and reduce churn. The platform detects risk trends, analyzes product interactions and customer sentiment, and surfaces at-risk accounts and hidden expansion potential so teams can take action.

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Pega Customer Service logo

Pega Customer Service

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Glance logo

Glance

Cobrowsing and digital engagement platform

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Glance is a cobrowsing and digital engagement platform that enables businesses to connect with customers in real-time across websites, apps, and mobile devices. The software transforms digital spaces into collaborative environments where support agents can see what customers see, share screens, and provide personalized guidance during critical customer experience moments.

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Modjo logo

Modjo

Conversation intelligence software for business teams.

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Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.

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ScalePad Lifecycle Insights logo

ScalePad Lifecycle Insights

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Cloud-based customer success solution deliver vCIO services

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ScalePad Lifecycle Insights aids MSPs in delivering improved QBRs to their partners. By consolidating data, it enables insightful reporting that highlights risk, exposure, and facilitates collaboration on TCO budgeting and remediation planning.

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Clickatell logo

Clickatell

The Global Leader in Chat Commerce

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Clickatell’s Chat Commerce Platform as a Service delivers full, authenticated commerce experiences within the most widely adopted mobile messaging environments, such as WhatsApp, Apple Messages, SMS and USSD.

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Akita logo

Akita

Customer Success Software

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Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and expansion. Akita provides your CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs, and more.

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Capacity logo

Capacity

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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