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Best Customer Success Software for Mid Size Business

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ChurnZero logo

ChurnZero

4.8
(103)

Customer engagement & retention for subscription businesses

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ChurnZero is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat.

Read more about ChurnZero

monday.com logo

monday.com

4.6
(2.5K)

Project Management Made Easy

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monday.com is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about monday.com

UserGuiding  logo

UserGuiding

4.7
(49)

Digital adoption and onboarding platform

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UserGuiding is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about UserGuiding

SmartKarrot logo

SmartKarrot

4.5
(8)

Intelligence-driven customer success platform

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SmartKarrot is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

Read more about SmartKarrot

TaskRay logo

TaskRay

4.3
(18)

Customer Onboarding Success in Salesforce

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TaskRay is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

Read more about TaskRay

Rocketlane logo

Rocketlane

4.7
(19)

A Collaborative Customer Onboarding Platform

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Rocketlane is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Rocketlane

Front logo

Front

4.5
(213)

One place to take care of all your customers

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Front is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat.

Read more about Front

Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

inSided logo

inSided

4.1
(7)

Leading Community Platform for Customer Success & Support

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inSided is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Phone Support, Knowledge Base.

Read more about inSided

Zoho Desk logo

Zoho Desk

4.5
(1.6K)

Cloud-based help desk platform

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Zoho Desk is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

LearnUpon logo

LearnUpon

4.8
(75)

Unlock the power of learning with LearnUpon LMS

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LearnUpon is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about LearnUpon

NiceJob  logo

NiceJob

4.9
(131)

Reputation marketing with reviews, social & SEO tools

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NiceJob is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about NiceJob

Bitrix24 logo

Bitrix24

4.0
(496)

100% free CRM, collaboration and communication tool suite

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Bitrix24 is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Bitrix24

Custify logo

Custify

5.0
(70)

Customer success solution for SaaS businesses

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Custify is available for Mid Size Business and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about Custify

HubSpot Service Hub logo

HubSpot Service Hub

4.4
(120)

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about HubSpot Service Hub

GuideCX logo

GuideCX

4.8
(23)

Client onboarding and project management software

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GuideCX is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about GuideCX

Acquire logo

Acquire

5.0
(20)

Multi-channel Customer Communication Platform

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Acquire is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Acquire

elevio logo

elevio

4.6
(27)

Self-service support & customer education platform

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elevio is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about elevio

SalesDirector.ai logo

SalesDirector.ai

4.5
(31)

Revenue Intelligence Data Platform for B2B Sales Orgs

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SalesDirector.ai is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base.

Read more about SalesDirector.ai

ProfitWell logo

ProfitWell

4.7
(20)

Real-time analytics for subscription businesses—100% free

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ProfitWell is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base.

Read more about ProfitWell

FAQ Bot logo

FAQ Bot

4.7
(9)

Become FAQing amazing at customer service.

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FAQ Bot is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about FAQ Bot

EngageBay logo

EngageBay

4.6
(164)

Integrated sales & marketing software for growing teams

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EngageBay is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

Read more about EngageBay

Froged logo

Froged

4.7
(39)

Customer engagement software

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Froged is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk.

Read more about Froged

Capacity logo

Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

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Capacity is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Capacity

Vitally  logo

Vitally

5.0
(1)

World-class Customer Success for B2B SaaS

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Vitally is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about Vitally