getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Success Software with Free

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

45 software options

HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

visit website
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

Read more about HubSpot Service Hub

Users also considered
Preferred Patron Loyalty logo

Innovative Loyalty Programs, Customer Engagement & Gift Card

Experience the power of a branded loyalty program with diverse promotions, including our exclusive WeatherSmart™ Intelligence. Recognize customer purchases and visits, boost retention, and drive growth. Stand out with innovative features that set your business apart.

Read more about Preferred Patron Loyalty

Users also considered
Vectera logo

Meeting room scheduling and video conferencing platform

Vectera is a cloud-based online conferencing platform designed to assist sales, customer success, and financial advisory teams with meeting room scheduling and video conferencing. Key features include screen sharing, file transfer, custom branding, calendars, and data encryption.

Read more about Vectera

Users also considered
Aligned logo

Customer Collaboration Platform for sales & CS teams

Aligned digital sales room helps customers become self-sufficient in their customer success journey. It enables businesses to scale their customer experience without needing to increase their team resources.

Read more about Aligned

Users also considered
Chaty logo

Platform that supports various social and messaging channels

Chaty connects businesses with customers by providing a chat application that supports various social and messaging platforms including WhatsApp, Facebook Messenger, Telegram, Line, WeChat, Snapchat, TikTok, Instagram, and Waze.

Read more about Chaty

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Survicate logo

Collect, analyze, and act on customer feedback

Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

Read more about Survicate

Users also considered
Mixmax logo

Email communication & sales productivity application

Mixmax is an email communication & sales productivity application designed to help businesses convert prospects into customers through Gmail, Google Inbox, Google Calendar, Salesforce & Pipedrive using 1-to-1 communication, personalized email, workflow automation, email tracking, CRM sync, & more

Read more about Mixmax

Users also considered
Zight logo

Share information faster with visual context.

Provide the context and clarity needed without playing musical calendars. Use Zight to create video recordings and screen captures to use for training and onboarding, support and troubleshooting, giving regular updates or presentations, and relationship building.

Read more about Zight

Users also considered
Kompassify logo

User Onboarding, no-code, Digital Adoption, user activation.

Kompassify is a cloud-based no-code solution, which helps small and midsize businesses manage client onboarding via product tours, checklists, in-app walkthroughs, progress tracking, real-time analytics, and more. The platform offers various features such as multi-language support, user accounts, customer segmentation, notification widgets, and feedback surveys.

Read more about Kompassify

Users also considered
ScreenSpace logo

Be The Hero 💜 Help Customers Fall In Love With Your Product

Success teams rely on ScreenSpace's unique video game-like Immersive Product Stories to drive activation and accelerate adoption – while eliminating costly high-touch onboarding & support. 💜

Because engaged and happy customers spend more, cost less, and stick around.

Read more about ScreenSpace

Users also considered
VeriShow logo

Video Chat, Cobrowsing, Screen sharing, Certified signature

Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too.

Read more about VeriShow

Users also considered
VoyagerNetz logo

Multi-channel messaging

VoyagerNetz helps businesses connect with customers and build communities. Their core product, VoyagerNetz Engage, lets companies chat with customers on their preferred platforms like text message, Facebook Messenger, or WhatsApp. This makes communication easier and faster.

Read more about VoyagerNetz

Users also considered
Upzelo logo

Transform one-time buyers into lifelong customers.

Upzelo helps subscription businesses reduce churn and increase customer success through an increase in customer retention, access to real-time data, customised offers, and feedback.

Read more about Upzelo

Users also considered
Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

Read more about Ochatbot

Users also considered
Revaly logo

Approvals aren't luck. They're engineered.

Revaly is the Payment Performance Management platform that helps businesses maximize approvals, reduce involuntary churn, and protect the revenue they’ve already earned. By connecting directly with issuers and the payments ecosystem, Revaly turns preventable declines into measurable growth.

Read more about Revaly

Users also considered
AppFollow logo

Understand and elevate your app’s reputation.

AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy!

Read more about AppFollow

Users also considered
Churn Solution logo

Reduce churn. Recover failed payments. Retain revenue.

Churn Solution is a subscription retention and revenue recovery platform for B2C companies on Stripe ($5k–$5m MRR). It automates cancellation saves, failed payment recovery, and win-back campaigns to reduce churn and increase LTV.

Read more about Churn Solution

Users also considered
Vendeo logo

Enhancing sales with engaging videos.

Vendeo is an interactive video application that allows users to easily integrate interactive videos onto their website pages to engage visitors and demonstrate the added value of their offering. It aims to captivate website visitors from the moment they arrive, transmit the intended message, and guide them through their journey to boost engagement, client conversion rates and sales.

Read more about Vendeo

Users also considered
Stames logo

Cloud-based customer service & team communication S

Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

Read more about Stames

Users also considered
SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

Milly by SAAS First offers AI-driven chatbot services for SaaS SMEs. It learns from your content for accurate responses, provides 24/7 support, reduces team workload, and scales with business growth, driving customer satisfaction and business success.

Read more about SAAS First

Users also considered
Corelation logo

Anti-churn tool designed for B2B service providers

Corelation is an anti-churn tool designed for B2B service providers that is tailored to focus on the critical intersection of customer-to-employee relationships. It presents a streamlined solution for boosting retention rates, all through a user-friendly, automated platform.

Read more about Corelation

Users also considered
Quidget logo

Handle up to 80% of Tier-1 support with AI

Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

Read more about Quidget

Users also considered
journy.io logo

Customer journey mapping tools

journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth, while fighting churn.

Read more about journy.io

Users also considered
Revinova logo

Smarter Trials. Better Engagement. Greater Readiness.

Revinova is an AI-powered Clinical Trial Enablement Platform that uses Agentic AI to improve patient engagement, site readiness, protocol awareness, and trial execution.

Read more about Revinova

Users also considered