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Vocally Logo

Feedback capture and analysis solution

Table of Contents

Vocally - 2025 Pricing, Features, Reviews & Alternatives

What is Vocally?

Vocally by Docsie is a cloud-based feedback management solution designed to help organizations streamline processes related to user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior and gain visibility into improvement opportunities and issues.

Vocally's customizable feedback widget lets enterprises personalize its appearance with custom logos, fonts, and colors. The solution offers a host of features, such as actionable items, filtering capabilities, custom forms, and multi-user access. The built-in feedback card view provides information on customer feedback via emotion icons, application summaries, descriptions, time and location data, screen recording playback, and more.

Vocally includes a feedback manager, which allows users to review and store feedback records in a centralized repository for future reference. Plus, it supports integration with various third-party applications, such as Slack, Mattermost, Zendesk through Zapier, facilitating collaboration across teams.

Starting from

69.99

Per month

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Vocally's features

Features rating:

API
Complaint Monitoring
Customer Engagement
Customer Experience Management
Customizable Branding
Customizable Forms
Customizable Templates
Engagement Tracking
Feedback Management
For Websites
Reporting/Analytics
Screen Activity Recording
Search/Filter
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
Unmoderated Testing
Usage Tracking/Analytics
User Journeys
User Research Analysis
Widgets

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Vocally pricing

Value for money rating:

Starting from

69.99

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

Vocally integrations (4)

Vocally support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation
Live Online
In Person
Webinars

Vocally reviews

Overall rating

4.5

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

1

1

0

0

0

Vocally FAQs

Q. What type of pricing plans does Vocally offer?

Vocally has the following pricing plans:
Starting from: $69.99/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Vocally?

Vocally has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Vocally support?

Vocally supports the following languages:
English


Q. Does Vocally offer an API?

Yes, Vocally has an API available for use.


Q. What other apps does Vocally integrate with?

Vocally integrates with the following applications:
Zapier, Mattermost, Slack, Zendesk Suite


Q. What level of support does Vocally offer?

Vocally offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

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