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NPS
Custom fields

Top Rated NPS Software with Custom fields - Page 3

Last updated: May 2026

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66 software options

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Sponsored

Checkbox Survey

4.1

(9)

5

4

4

3

3

1

2

1

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Secure survey software for governments and businesses

Many companies rely on Checkbox for their survey and feedback needs. Due to its on-premise deployment, data security, and extensive customization options, Checkbox is the preferred tool for many businesses and organizations in government, research, healthcare, education, and the private sector.

Read more about Checkbox Survey

Users also considered

Surveypal

4.4

(19)

5

10

4

6

3

3

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-based customer service software

Surveypal is an AI-powered data solution that automatically delivers customer service analytics and insights from Zendesk tickets. Surveypal enables users to create online surveys to collect feedback and data from customers, employees, students, and website visitors.

Read more about Surveypal

Users also considered

Customerly

4.5

(70)

5

47

4

18

3

3

2

0

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-first customer service: Automate, engage, and retain cust

Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

Read more about Customerly

Users also considered

SurveyMonkey

4.6

(10.4K)

5

6.8K

4

2.9K

3

497

2

91

1

49

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Online survey and feedback collection platform

Automate your Net Promoter Score® (NPS) program with SurveyMonkey so you can spend more time acting on the customer insights and identifying promoters and detractors. Start capturing NPS in a matter of hours with a benchmarkable template that helps you see how you stack up.

Read more about SurveyMonkey

Users also considered

Feedbackly

4.2

(36)

5

14

4

16

3

6

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one feedback software

Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.

Read more about Feedbackly

Users also considered

SurveySparrow

4.4

(121)

5

70

4

39

3

7

2

3

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Software for creating and managing feedback and surveys

SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

Read more about SurveySparrow

Users also considered

CheckMarket

4.5

(149)

5

73

4

71

3

5

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based enterprise survey software solution

Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

Read more about CheckMarket

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

Users also considered

ClearlyRated

(0)

Fuel your growth with client service excellence.

ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

Read more about ClearlyRated

Users also considered

Platform One

(0)

The next generation of Experience Management.

Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

Users also considered

unitQ

(0)

Understand your users in real time

unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

Read more about unitQ

Users also considered

PulseAhead

(0)

In-product surveys without analytics bloat or MAU pricing

Pulseahead is an in-product survey tool for collecting real-time user feedback inside web products. Launch NPS, CSAT, and product surveys with precise targeting, smart triggers, adaptive flows, and predictable pricing not based on MAUs.

Read more about PulseAhead

Users also considered

Touchpoint CX

(0)

Empower employees to improve customer experience

Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.

Read more about Touchpoint CX

Users also considered

Press'nXPress

(0)

Capturing customer feedback in real-time at any interaction

Press’nXPress helps organizations to improve customer experience and employee engagement by providing them real-time insights. Automatically analyzes data and generates actionable insight which enables organizations to detect the experience gap. Utilizes metric scores such as NPS, eNPS, CSAT, eSAT.

Read more about Press'nXPress

Users also considered

SMG

(0)

Changing how brands act on customer + employee insights

SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered

PeopleXact

(0)

Cloud-based survey management platform

N/A

Read more about PeopleXact

Users also considered

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