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IntouchSurvey Pricing, Features, Reviews and Alternatives
IntouchSurvey product overview
What is IntouchSurvey?
IntouchSurvey™ is a survey tool designed to help multi-location businesses across retail, hospitality, grocery, and other sectors conduct electronic surveys for market research. The application enables managers to measure customer satisfaction scores, collect audience feedback, retain existing customers, and track employee productivity.
Key benefits of using IntouchSurvey
Build Smarter Surveys: Ensure your surveys get completed with responsive features such as skip logic that removes subsequent questions made irrelevant by data submitted by a respondent.
Easy Location Management: Easily organize your data with location-based reporting for individual stores or regions so you get the data that matters to the team members that need it.
Customizable Dashboards: Keep what matters most to you top of mind with fully customizable reports and advanced analytics to track your goals and compare performance over time.
Personalized Questions: Leverage any data point you've collected such as recent purchases or feedback previously collected to personalize survey questions to individual contacts.
Drive efficiencies with automation: IntouchSurvey is packed with automation. You can trigger workflows in real-time to drive immediate action across your locations to make up for a substandard experience.
Simple Survey Distribution: Ensure that you reach your customers wherever they are with customizable links, scannable QR codes, SMS messaging or built in email distribution.
Typical customers
Platforms supported
Support options
Training options
IntouchSurvey pricing information
Value for money
5.0
/5
1
Starting from
199
Per month
Other
Value for money contenders
IntouchSurvey features
Functionality
5.0
/5
1
Total features
83
6 categories
Functionality contenders
IntouchSurvey users reviews
Overall Rating
5.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
1
0
0
0
0
Overall rating contenders
Lauren N.
Electrical/Electronic Manufacturing, 201-500 employees
Used weekly for 2+ years
Review source
Share this review:
Within one year of using the tool, we have been able to implement seven international surveys and share actionable data within our organization. An entire team is not needed to support, we have one full-time person spending a few hours a week.
Overall UX is clean and easy to use. The functionality options, survey building and delivery customizations offer everything you need. We even use the survey QR code for China survey deployment and have seen an increase in responses.
The support team is very keen to collecting feedback on features that can be added to the roadmap. Sometimes it takes a while to get on there. Currently, the survey tool cannot send from one list a specific survey based on region/language. There is a workaround in place for a toggle language change option.
Thank you so much for the great review! We're so thankful to our wonderful customers like yourself, who continue to share feedback to help us make even better products! We look forward to continuing to support your team to make better and more streamlined survey programs.
IntouchSurvey FAQs and common questions
Q. What type of pricing plans does IntouchSurvey offer?
IntouchSurvey has the following pricing plans:
Starting from: $199.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of IntouchSurvey?
IntouchSurvey has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does IntouchSurvey support?
IntouchSurvey supports the following languages:
English, French
Q. Does IntouchSurvey support mobile devices?
IntouchSurvey supports the following devices:
Android, iPad, iPhone
Q. Does IntouchSurvey offer an API?
Yes, IntouchSurvey has an API available for use.
Q. What level of support does IntouchSurvey offer?
IntouchSurvey offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk
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