SatisMeter Pricing, Features, Reviews & Comparison of Alternatives

SatisMeter

In-app feedback platform for collecting NPS data

5.0/5 (1 review)

SatisMeter overview

SatisMeter is an in-app feedback solution that collects net promoter score (NPS) data based on specific usage patterns from web apps, mobile apps, and email. Growth hackers, marketers, website owners, and developers are able to increase feedback and response rates from customers in order to better understand their needs for increased retention.

SatisMeter helps organizations to identify unsatisfied customers and resolve their problems before they leave. The multi-channel platform utilizes the Net Promoter System for measuring customer loyalty, and collecting actionable in-app feedback. SatisMeter provides users with a wide-range of customizable options and offers the option to channel results though services such as Slack, Segment, and Intercom.

Integrated surveys allow users to install SatisMeter into any app or website. International customers can fill in the survey in their native language, thanks to SatisMeter’s translation services. Real-time analytics display customer responses instantly, enabling users to make effective decisions based on fresh data. The platform’s collaboration features let users share results with the team and colleagues for increased growth and improvement.
www.satismeter.com

Pricing

Starting from
$49/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Europe, United Kingdom

Supported languages

English
SatisMeter screenshotSatisMeter explainerSatisMeter screenshot

SatisMeter reviews

Excellent
1

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  3.0
  4.0
  4.0
  5.0
Nicolas Deverge

Great tool to segment your users and get feedback easily.

Used weekly for 6-12 months
Reviewed 2017-07-12
Review Source: Capterra

Interesting way to collect feedback from my users.

Pros
Easy integration, and also easy to use for my users. And the support is blazing fast when you have a question, they help a lot. Do not hesitate to contact them because some APIs are not yet documented.

Cons
It lacks an intermediate plan for those who don't have that much monthly users. Apart from that, the product is good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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SatisMeter pricing

Starting from
$49/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Startup: $49 per month

Growth: $99 per month

Business: $299 per month

Enterprise: Contact SatisMeter

SatisMeter features

Automatic Notifications
Surveys & Feedback
Third Party Integration

API (186 other apps)
Activity Dashboard (93 other apps)
CRM Integration (78 other apps)
Chat (171 other apps)
Contact History (73 other apps)
Customizable Branding (92 other apps)
Email Integration (83 other apps)
Instant Messaging (89 other apps)
Knowledge Base Management (90 other apps)
Monitoring (90 other apps)
Multi-Channel Communication (85 other apps)
Prioritizing (63 other apps)
Real Time Monitoring (66 other apps)
Reporting & Statistics (107 other apps)
Social Media Integration (79 other apps)
Support Ticket Management (66 other apps)
Workflow Management (74 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for SatisMeter

Key features of SatisMeter

  • Notifications
  • Remote access
  • Integrated survey
  • Translations
  • Collaboration
  • Real-time analytics
  • Survey customization
  • Based on Net Promoter system
  • Install SatisMeter into any app or website
  • Multi-language
  • Customer feedback
  • Share results
  • Connect to services
  • Third party integration
View All Features

Benefits

SatisMeter promises increased retention, higher customer satisfaction and insights into customers needs for better product development.

Integrated surveys enable users to install SatisMeter on any app or website.

Users can share results with colleagues and utilize feedback for continuous improvement and growth.

Translation services allow international customers to fill in surveys in their native language.

SatisMeter provides real-time analytics that enable users to make important decisions based on fresh data.