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NPS Software with Customizable Questions (2026) - Page 3

Last updated: April 2026

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69 software options

Refiner logo

User feedback & customer survey software for SaaS companies

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Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next.

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Opinaê logo

Customer satisfaction solution

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Opinaê is an application that allows businesses to conduct customer satisfaction and NPS surveys via tablet, kiosk, and smartphone. It is ideal for measuring customer or patient experience in clinics, laboratories, and hospitals. The app enables businesses to closely monitor their customers' experiences.

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Hello Customer logo

AI Voice of Customer platform for actionable insights

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Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale. Automatically detect sentiment, categorize feedback, and identify the drivers behind NPS and CSAT to prioritize improvements and improve customer experience.

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Checkbox Survey logo

Secure survey software for governments and businesses

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Many companies rely on Checkbox for their survey and feedback needs. Due to its on-premise deployment, data security, and extensive customization options, Checkbox is the preferred tool for many businesses and organizations in government, research, healthcare, education, and the private sector.

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Hona logo

Hona: Revolutionizing Client Communication for Law Firms

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Hona is a customer communication management tool that helps law firms offer automated case updates to their clients, keeping them off calls and emails and giving them more time to work on the cases.

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SatisMeter logo

Customer Feedback Tool | NPS | CSAT | PMF

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SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

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SightMill logo

Net Promoter Score (NPS) survey platform

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SightMill is a cloud-based Net Promoter Score (NPS) survey solution designed to help users gather, analyze and act on feedback to improve customer engagement

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Promoter Ninja logo

Send Net Promoter Score (NPS) surveys to customers

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Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email

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Umanest logo

Loyalty and reputation toolkit for property managers.

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Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.

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Business Beat logo

Cloud-based HR software for employee pulse surveys and 360°

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Business Beat is a SaaS solution for conducting regular, anonymous employee pulse surveys and 360° feedback for managers, helping organizations gain actionable insights.

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User Vista logo

Unleashing insights with free in-app surveys

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User Vista lets businesses gather powerful insights from their customers by launching beautiful in-app surveys for free. User Vista then combines analytics and qualitative feedback with AI.

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Drag'n Survey logo

Online survey creation, distribution, and analysis

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Drag’n Survey is a cloud-based survey creation tool that allows businesses to create, distribute, and analyze online surveys in order to gather feedback from customers, employees, and other participants. It can be used for market research, sentiment analysis, training, and more.

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IntouchSurvey logo

Collect Voice of Customer data with flexible survey software

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IntouchSurvey is a survey tool designed to help multi-location businesses across retail, hospitality, grocery, & other sectors conduct electronic surveys for market research. The tool enables you to measure customer satisfaction scores, collect user feedback, retain existing & acquire new customer

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ClearlyRated logo
(0)

Fuel your growth with client service excellence.

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ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

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TRACX logo
(0)

SaaS social media and customer experience optimization tool

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TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

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SMG logo
(0)

Changing how brands act on customer + employee insights

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SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

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Press'nXPress logo
(0)

Capturing customer feedback in real-time at any interaction

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Press’nXPress helps organizations to improve customer experience and employee engagement by providing them real-time insights. Automatically analyzes data and generates actionable insight which enables organizations to detect the experience gap. Utilizes metric scores such as NPS, eNPS, CSAT, eSAT.

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PeopleXact logo
(0)

Cloud-based survey management platform

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N/A

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PulseAhead logo
(0)

In-product feedback survey platform

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PulseAhead allows businesses to create customizable Net Promoter Score surveys that integrate seamlessly into websites and applications. The platform provides branded survey widgets and comprehensive analytics dashboards for tracking customer satisfaction trends across industries

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